# Aspen Dental

Aspen Dental Management, Inc. (ADMI) is an American dental service franchise with over 1100 offices in the United States. Its headquarters is in Chicago, Illinois.
The chain is best known for its corporate dentistry locations, which are targeted at individuals which do not currently have a relationship with traditional dentistry practices or otherwise face financial barriers.

## History
### Early History

Aspen Dental was founded in 1998 in East Syracuse, NY as the result of a merger between East Coast Dental, founded by Robert Fontana, and Upstate Dental, which Fontana had previously left in 1997.
By 2000, Aspen Dental had expanded to 33 locations in New York, Connecticut, Rhode Island, and Massachusetts.

### 2006 to present

In 2006, private equity firm Ares Management acquired Aspen Dental for an undisclosed amount. At the time of the acquisition, Aspen Dental operated 87 locations across seven states.
In 2010, Leonard Green & Partners purchased Aspen Dental from Ares Management for about $500 million. By August 2010, private equity firms were bidding on Aspen Dental and Kool Smiles, the two largest national chains of dental offices in the United States.
Between October 2010 and July 2015, Aspen settled with state consumer protection authorities in Pennsylvania, New York and Massachusetts and agreed to pay reimbursements to former patients and financial contributions to consumer protection probes in those states without admitting fault or wrongdoing.
In June 2012, a PBS series entitled Dollars and Dentists produced by Frontline in partnership with the Center for Public Integrity described Aspen Dental's business model as one where dental services are advertised at steep discounts, but where patients were subsequently overcharged or given unnecessary treatments.
In 2015 the United States District Court for the Northern District of New York dismissed a class-action lawsuit accusing the company of illegally owning dental practices and deceiving patients. The lawsuit accused Aspen of violating laws in 22 states which allow only dentists to own a dental practice.
In 2015, an affiliate of private equity firm American Securities led the recapitalization of Aspen Dental Management Inc. in partnership with Ares Management, Leonard Green & Partners and the existing management team.
In December 2020, lawsuits were filed against Aspen for negligence after an employee allegedly hid cameras in the office washroom at a practice in Illinois.
In October 2021, Aspen Dental moved its headquarters to an office in Chicago's Fulton Market District.
In May 2022, a lawsuit was filed against Aspen dental for the death of Sandra Heath who reportedly died while under anesthesia at Cedar Park Aspen Dental office. The lawsuit was settled out of court in January 2023.

## Client-base

Aspen's services are aimed at individuals who do not have an established dental routine or regular dental provider.> In 2012, Fontana described a typical Aspen Dental patient as middle-aged and possibly struggling to afford their day-to-day expenses, or someone who sees dental work as "discretionary" and therefore may have an emergency dental issue arise. According to Fontana, Aspen's locations and marketing are aimed at providing services to those individuals.