# Services under Right to Service Act Punjab

The Punjab Right to Service Act is an Act of Government of Punjab, India that came into force on 20 October 2011. The objective of this Act is to deliver services to the people of the state within time limits. This Act was enacted on the recommendations of Punjab Governance Reforms Commission.

## Services covered under Punjab Right to Service Act

The Government of Punjab has notified 351 services under Punjab Right to Service Act 2011 vide notification no: 5/27/2014-2GR-2/425953/1 dated 02.03.2015 and no. 5/27/2014-2GR-2 (PF)/668042/1 dated 15.01.2016.Initially number of services covered under the Act was 206 which was increased to 351 vide above mentioned notification no dated 15-01-2015. As per Act delivery of these services has been made time bound. In case of delay the concerned official(s) will be answerable to the authorities and affected person(s) may appeal to the designated officers/Appellate Authority.For this purpose First Appellate Authority, Second Appellate Authority has also been notified.

### List of Services and Appellate Authorities

Services and Appellate Authorities :
| Serial Number | Department | Service | Given Time Limit (working days) | Designated Officer | First Appellate Authority | Second Appellate Authority |
| 1. | Revenue | Certified Copies of all manual documents at Fard Centre level i.e. Record of Rights (Jamabandi), Girdawri, mutation, etc. | 1 day | Duty Patwari or ASM of the Fard Centre | S D M of the Concerned Sub-Division | District Deputy Commissioner |
| 2. | Revenue | Certified Copies of all manual documents at village level if the number of pages <5 | 2 day | Patwari | S D M of the concerned Sub- Division | District Deputy Commissioner |
| 3. | Revenue | Certified copies of all manual documents at village level if number of pages is 6-14) | 3 days | Patwari | S D M of the concerned Sub- Division | District Deputy Commissioner |
| 4. | Revenue | Certified Copies of all manual documents at village level if the number of pages sought >15 | 7 days | Patwari | S D M of the concerned Sub- Division | District Deputy Commissioner |
| 5. | Revenue | Demarcation of land | 45 days (where police help is required within 15 days from the date of orders of Concerned District Magistrate for such police help) | Circle Revenue Officer | S D M of the Concerned Division | District Deputy Commissioner |
| 6. | Revenue | Registration of all kinds of documents i.e. sale deed, lease deed, GPA, Partnership Deed etc. | 1 day | Sub-Registrar or Joint Sub Resitrar (in case of sub Tehsils) | S D M of the Concerned Division | District Deputy Commissioner |
| 7. | Revenue | Certified Copies of all kinds of registered documents | 7 days | Sub-Registrar or Joint Sub Resitrar (in case of sub Tehsils) | S D M of the Concerned Division | District Deputy Commissioner |
| 8. | Revenue | Attestation of uncontested Mutation | 45 days | Circle Revenue Officer | S D M of the Concerned Division | District Deputy Commissioner |
| 9. | Revenue | Private Partition of Land (mutual consent of landowners) | 30 days | Circle Revenue Officer | S D M of the Concerned Division | District Deputy Commissioner |
| 10. | Revenue | Issue of Income Certificate | 15 days | Tehsildar of the concerned Sub-Division | S D M of the Concerned Division | District Deputy Commissioner |
| 11. | Revenue | Kandi/Sub Mountainous area/ Border area/ Bet area/ Hindu Dogra/ Community/ Natural heir/dependent Certificate | 15 days | Tehsildar of the concerned Sub-Division | S D M of the Concerned Division | District Deputy Commissioner |
| 12. | Revenue | Issuance of Non encumbrance Certificate | 3 days | Sub-Registrar/ Joint Sub- Registrar | S D M of the Concerned Sub- Division | District Deputy Commissioner |
| 13 | Health | Certified Copies of Birth/ Death Certificates Corporation Cities | 2 days for current year and 5 days for previous years | Local Registrar, Birth and Death of the concerned Municipal Corporation | S D M of the Concerned Sub- Division | District Deputy Commissioner |
| 14 | Health | Certified Copies of Birth/ Death Certificates- MC Towns | 2 days for current year and 5 days for previous years | Local Registrar, Birth and Death of the concerned Municipal Corporation | S D M of the Concerned Sub- Division | District Deputy Commissioner |
| 15 | Health | Certified Copies of Birth/ Death Certificates- Rural Areas | 2 days for current year and 5 days for previous years | Local Registrar, Birth and Death of the concerned District | S D M of the Concerned Sub- Division | District Deputy Commissioner |
| 16a. | Health | Late Registration of Birth & Death and issue of Certificate (after 30 days but within one year)(Urban/Rural) | 15 days i) 4 days Time for referring case to S M O / District Registrar by the Concerned Registrar. ii) 7 days Time for SDM/ or Deputy Registrar to pass orders and send back case to the Concerned Registrar,as the case may be. iii) 4 days Time for Registration and Issuance of Certificate by the Concerned Registrar. | Concerned Registrar/District Registrar | S D M / Additional Deputy Commissioner (General) | Deputy Commissioner of the Concerned District |
| 16b. | Health | Late Registration of Birth & Death and issue of Certificate (after one year)(Urban/Rural) | 30 days i) 4 days Times for referring case to District Registrar by the Concerned Registrar. ii) 4 days Time for referring case to S D M by the District Registrar. iii) 15 days Time for Verification/pass orders and send back case to District Registrar by the office of Sub Divisional Megistrate iv) 3 days' Time for sending back case to the concerned registrar by District Registrar v) 4 days time for Issuance of Certificate by the Concerned Registrar | Concerned Registrar/District Registrar | S D M / Additional Deputy Commissioner (General) | Deputy Commissioner of the Concerned District |
| 17. | Health | Birth Certificate (Name Entry and New Birth Certificate) | 7 days | Concerned Local/District Registrar as applicable | S D M / Additional Deputy Commissioner (General) | Deputy Commissioner the Concerned District |
| 18. | Health | Correction of entry in Birth and Death Certificate | 15 days | Concerned Local/District Registrar as applicable | S D M / Additional Deputy Commissioner (General) | Deputy Commissioner the Concerned District |
| 19. | Health | Copies of the Post Mortem Report | 3 days | Senior Medical Officer of the Concerned Civil Hospital or Medical Superintendent in case of Medical College | S D M / Additional Deputy Commissioner (General) | Deputy Commissioner the Concerned District |
| 20. | Health | Copy of interim Medico Legal Report | 2 days | Senior Medical Officer I/C of District Hospital or Sub Divisional Hospital of Community Health Centre/Primary Health Centre or Medical Superintendent of the Medical College | S D M / Additional Deputy Commissioner Concerned Sub-Division | Additional Deputy Commissioner (General) / Deputy Commissioner the Concerned District |
| 21. | Health | Copy of Complete Medico Legal Report | 7 days (if expert opinion or investigation is complete | Senior Medical Officer I/C of District Hospital or Sub Divisional Hospital of Community Health Centre/ Primary Health Centre or Medical Superintendent of the Medical Colleges | Sub Divisional Magistrate of the Concerned Sub-Division | Additional Deputy Commissioner (General) /Deputy Commissioner of the Concerned District |
| 22. | Health | Issuance of Disability Certificate Obvious Disability (Loco Motor, Blindness) | 4 days | Senior Medical Officer I/C of District Hospital or Sub Divisional Hospital of Community Health Centre or Medical Officer I/C of Primary Health Centre. | Sub/Divisional Magistrate of the Concerned Sub Division | Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District |
| 23. | Health | Issuance of Single Disability Certificate | 7 days | Senior Medical Officer I/C District Hospital Sub Divisional Hospital & Community Health Centre | Sub Divisional Magistrate of the Concerned SubDivision | Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District |
| 24. | Health | Issuance of Multiple Disability Certificate | 7 Days (After Completion of necessary tests etc.) | Senior Medical Officer I/C District Hospital and Sub Divisional Hospital | Sub Divisional Magistrate of the Concerned SubDivision | Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District |
| 25. | Health | Emergency Medical Response (Ambulance at 108) | 20 minutes (Urban)/30 minutes (Rural) | Deputy Medical Commissioner Under Health System Corporation | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 26. | Health | Janani Suraksha Yojana assistance | Before the discharge of mother from Hospital subject to availability of funds | In-charge Medical Officer of the Institution | Sub Divisional Magistrate of the Concerned Sub-Division | District Deputy Commissioner |
| 27. | Health | Mata Kaushalya Yojana Assistance | Before the discharge of mother from Hospital subject to availability of funds | In-charge Medical Officer of the Institution | Sub Divisional Magistrate of the Concerned Sub-Division | District Deputy Commissioner |
| 28. | Health | Supply of essential medicine (as notified by the department for different Institutions) | Same day subject to availability of medicines | In-charge Medical Officer of the Institution | Sub Divisional Magistrate / Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 29. | Health | Facility for X-ray / Pathological Test, vaccination-DT/Polio Anti Rabies, Anti Venom ( as notified by the Department for different institutions) | Same day subject to availability of material for such tests | In-charge Medical Officer of the Institution | Sub Divisional Magistrate / Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 30. | Health | Rashtriya Bal Swasthya Karyakram (RBSK) Regular and Periodical checkup of 30 diseases | 6 months | District Nodal Officer RBSK -cum- District Vaccination Officer | Civil Surgeon | Deputy Commissioner |
| 31. | Health | Issuance of Medical Certificate | Within 2 days | Medical Officer Concerned | Civil Surgeon | DC of Concerned District |
| 32. | Health | Issuance/ Permission/Rejection of Registration Certificate to Ultra Sound Centers | Within 90 days | SMO | Civil Surgeon | Deputy Commissioner |
| 33. | Health | Issuance of fresh Drug License/Renewal to Retail Chemists | 30 days subject to submission of requisite documentation | Drug Inspector notified as Zonal Licensing Authority of the Districts | State Drugs Controller | Commissioner Food and Drug |
| 34. | Health | Issuance of fresh Drug License/Renewal to Wholeseller Chemists | 45 days subject to submission of requisite documentation | State Drug Controller/Assistant Drug Controller . Punjab | Commissioner Food and Drug | Principal secretary Health |
| 35. | Health | Issuance of fresh Drug License to Manufacturers | 60 days subject to submission of requisite documentation | State Drug Controller/Assistant Drug Controller . Punjab | Commissioner Food and Drug | Principal secretary Health |
| 36. | Health | Issuance of fresh Drug License/Renewal to Retail Sale Homeopathic | 30 days subject to submission of requisite documentation | Drug Inspector notified as Zonal Licensing Authority of the Districts | State Drug Controller | Commissioner Food and Drug |
| 37. | Health | Issuance of fresh Drug License/Renewal to Retail Sale Homeopathic | 45 days | State Drug Controller/Assistant Drug Controller . Punjab | Commissioner Food and Drug | Principal secretary Health |
| 38. | Health | Issuance of Drug License to Manufacturers of Homeopathy medicines | 60 days | State Drug Controller/Assistant Drug Controller . Punjab | Commissioner Food and Drug | Principal secretary Health |
| 39. | Health | Cosmetic Manufacturing License | 60 days | State Drug Controller/Assistant Drug Controller . Punjab | Commissioner Food and Drug | Principal secretary Health |
| 40. | Health | Issuance of Drug License to Manufacturers of Ayurvedic medicines | 3 Months | Director Ayurveda | Additional Secretary Health | Principal secretary Health |
| 41. | Health | Issuance of Registration Certificate for Food (turnover <Rs. 12 lakh) | 7 days | Food Safety Officer | Designated Officer Food Safety | Deputy Commissioner |
| 42. | Health | Issuance of License for Food (turnover >Rs. 12 lakh) | 60 days | Designated Health Officer (DHO) | Joint Commissioner Food and Drug | Commissioner Food and Drug |
| 43a. | Transport | Registration Certificate of Vehicles (Non Transport) | 21 days | Registering Authority (DTO in case of District HQ and SDM in case of Sub-Division) | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 43b. | Transport | Registration Certificate of Vehicles (Transport) | 21 days | Registering Authority DTO of the Concerned district | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 44. | Transport | Fitness Certificate for Commercial Vehicle | 7 days | Motor Vehicle Inspector | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 45. | Transport | Issue of Driving License - Motor Car / Motor Cycle | 7 days | Licensing Authority (DTO in case of District HQ and SDM in case of SubDivision) | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 46. | Transport | Issue of Tax Clearance Certificate (for period up to 2 years from date of application) | 7 Days | Section Officer, DTO Office | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 47. | Transport | Issue of Tax Clearance Certificate (for period beyond 2 years) | 21 days | Section Officer, DTO Office | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 48. | Transport | Issue of Route Permit or National Permit | 7 Days | Secretary, Regional Transport Authority | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 49. | Transport | Addition / Deletion of Hire Purchase Entry | 3 Days | Registering Authority (DTO in case of district HQ and SDM in case of Sub-Division | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 50. | Transport | Transfer of Vehicle (if the place of registration is the same place) | 7 Days | Registering Authority (DTO in case of district HQ and SDM in case of Sub-Division | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 51. | Transport | Renewal of Driving License | 7 Days | Registering Authority(DTO in case of District HQ and SDM in case of Sub- Division | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 52. | Personnel | Issue of Residence Certificate etc. | 15 Days | Tehsildar of the Concerned SubDivision | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 53. | Food, Civil Supplies and Consumer Affairs | Issuance of NOC for setting up of Petrol Pump | 35 Days 1.Time for obtaining NOC from various departments by the Office of Licensing Authority (23 days) 2. Time for action by the Designated Officer to deliver the service (12 Days) Total 35 days | Additional District Magistrate Or Additional Deputy Commissioner (HQ) in case of Police Commissionerate | District Magistrate or Deputy Commissioner of Police in case of Police Commissionerate | Commissioner of Division or Commissioner of Police |
| 54a. | Housing & Urban Development | Sanction of Building Plans –Authority, Revised Building Plans (Residential) | 30 days | SDO Building | Additional Chief Administrator | Additional Deputy Commissioner (General) / Deputy Commissioner |
| 54b. | Housing & Urban Development | Sanction of Building Plans –Authority, Revised Building Plans (Residential) | 30 days | SDO Building | Additional Chief Administrator | Additional Deputy Commissioner (General) / Deputy Commissioner |
| 55. | Housing & Urban Development | Issue of Completion / Occupation Certificate for Building | 15 days | SDO Building | Additional Chief Administrator | Additional Deputy Commissioner (General) / Deputy Commissioner |
| 56. | Housing & Urban Development | Issue of No Objection Certificate / Duplicate Allotment / Reallotment Letter | 10 days (No Objection Certificate) / 3 days (Duplicate Allotment letter)/ 10 days (Re-allotment Letter) | Superintendent | Estate Officer | Additional Chief Administrator |
| 57. | Housing & Urban Development | Issue of Conveyance Deed | 15 days | Estate Officer | Additional Chief Administrator | Additional Deputy Commissioner (General)/ Deputy Commissioner |
| 58. | Housing & Urban Development | Issue of No Due Certificate | 5 days | Account Officer | Estate Officer | Additional Chief Administrator |
| 59. | Housing & Urban Development | Transfer of Property in case of sale (NOC) | 10 days | Superintendent | Estate Officer | Additional Chief Administrator |
| 60. | Housing & Urban Development | Transfer of property in case of death (uncontested) a) All Legal heirs b) Registered Will c) Un-Registered Will | a) 30 days b) 30 days c) 45 days | Estate Officer | Additional Chief Administrator | Additional Deputy Commissioner (General)/ Deputy Commissioner |
| 61. | Housing & Urban Development | Issue of permission for mortgage | 7 days | Superintendent | Estate Officer | Additional Chief Administrator |
| 62. | Housing & Urban Development | Attested copy of any Documents | 3 days | Superintendent | Additional Chief Administrator | Additional Deputy Commissioner (General)/ Deputy Commissioner |
| 63. | Housing & Urban Development | Change of Ownership | 5 days | Estate Officer | Additional Chief Administrator | Additional Deputy Commissioner (General)/ Deputy Commissioner |
| 64. | Housing & Urban Development | Demarcation of Plot | 5 days | Sub Divisional Officer (Building) | Additional Chief Administrator | Additional Deputy Commissioner (General)/ Deputy Commissioner |
| 65. | Housing & Urban Development | Issue of Plinth/Roof Level Certificate | 7 days | Sub divisional officer (Building) | Additional Chief Administrator | Additional Deputy Commissioner (General)/ Deputy Commissioner |
| 66. | Housing & Urban Development | Water Supply and Sewerage connection | 7 days | Sub Divisional Officer (Public Health) | Additional Chief Administrator | Additional Deputy Commissioner (General)/ Deputy Commissioner |
| 67a. | Local Government | Sanction of Building Plans/ Revised Building Plans (Residential) – in Improvement Trust Areas. | 30 days | Executive Officer of the concerned Improvement Trust | SDM of the concerned Sub- Division | District Deputy Commissioner |
| 67b. | Local Government | Sanction of Building Plans/ Revised Building Plans (Other than Residential)- in Improvement Trust Areas. | 60 days | Executive Officer of the concerned Improvement Trust | SDM of the concerned Sub- Division | District Deputy Commissioner |
| 68. | Local Government | Issue of Completion / Occupation Certificate for Buildings (All Categories) | 15 days | Executive Officer of the concerned Improvement Trust | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 69. | Local Government | Issue of No Objection Certificate / Duplicate Allotment / Reallotment Letter | 21 days | Executive Officer of the concerned Improvement Trust | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 70. | Local Government | Issue of Conveyance Deed | 15 days | Executive Officer of the concerned Improvement Trust | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 71. | Local Government | Issue of No Due Certificate | 7 days | Executive Officer of the concerned Improvement Trust | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 72. | Local Government | Transfer of property in case of sale | 15 days | Executive Officer of the concerned Improvement Trust | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 73. | Local Government | Transfer of property in case of death (uncontested) | 45 days | Executive Officer of the concerned Improvement Trust | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 74. | Local Government | Issue of permission for mortgage | 7 days | Executive Officer of the concerned Improvement Trust | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 75a. | Local Government | Sanction of Building Plans/ Revised Building Plans (Residential)-in Municipal \ Corporation Cities and in Municipal Council Towns | 30 days | Commissioner of the Concerned Municipal Corporation in Corporation Cities and Executive Officer Of the Concerned Municipal Council in the Municipal Towns | Deputy Commissioner of the concerned District in case of Corporation Cities and SDM of the concerned Sub- Division in case of Municipal Towns | Commissioner of the concerned Division and Deputy Commissioner of the concerned District |
| 75b. | Local Government | Sanction of Building Plans/ Revised Building Plans (Other than Residential)-in Municipal Corporation Cities and in Municipal Council Towns | 60 days | Commissioner of the Concerned Municipal Corporation in Corporation Cities and Executive Officer Of the Concerned Municipal Council in the Municipal Towns | Deputy Commissioner of the concerned District in case of Corporation Cities and SDM of the concerned Sub-Division in case of Municipal Towns | Commissioner of the concerned Division and Deputy Commissioner of the concerned District |
| 76. | Local Government | Issue of Completion / Occupation Certificate for Buildings (All Categories)-in Corporation Cities and Municipal Council Towns | 30 days | Commissioner of the Concerned Municipal Corporation in Corporation Cities and Executive Officer Of the Concerned Municipal Council in the Municipal Towns | Deputy Commissioner of the concerned District in case of Corporation Cities and SDM of the concerned Sub-Division in case of Municipal Towns | Commissioner of the concerned Division and Deputy Commissioner of the concerned District |
| 77. | Local Government | Sanction of Water Supply / Sewerage Connection in Corporation Cities | 7 days | Executive Engineer (O& M) of the Concerned Municipal Corporation | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 78. | Local Government | Sanction of Water Supply / Sewerage Connection in M.C. Towns | 7 days | Assistant Municipal Engineer of the concerned Municipal Council | SDM of the Concerned District | District Deputy Commissioner |
| 79. | Local Government | Issue of Conveyance Deed in Municipal Committees and Municipal Corporations | 15 days | Executive Officer of Municipal Committees or Assistant Commissioners of Concerned Municipal Corporations | Sub Divisional Magistrate of the Concerned District | District Deputy Commissioner |
| 80. | Local Government | Sanction of Water Supply/Sewerage connection in the Improvement Trusts | 7 days | Executive Officer of Concerned Improvement Trust | Sub Divisional Magistrate of the Concerned District | District Deputy Commissioner |
| 81. | Local Government | Issuance/ Renewal of Trade License by Municipal Committees and Municipal Corporations | 12 days | Superintendent of the Concerned Municipal Committees or Municipal Corporations | Sub Divisional Magistrate of the Concerned District | District Deputy Commissioner |
| 82. | Local Government | Removal of Solid waste from streets/roads | 2 days | Executive Officer | Sub Divisional Magistrate of the Concerned District | District Deputy Commissioner |
| 83. | Local Government | Replacement of Street lights | 10 days | Executive Officer | Sub Divisional Magistrate of the Concerned District | District Deputy Commissioner |
| 84. | Local Government | Water pipes leakages/Sewerage/ Blocked/Over flow | 24 hours | Executive Officer | SDM of the Concerned District | District Deputy Commissioner |
| 85a. | Local Government | Change of Title in Water & Sewerage Bill/Water & Sewerage Bill Amendment | 7 days | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 85b. | Local Government | Approval of Water Disconnection/ Reconnection | 7 days | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 85c. | Local Government | Approval of Sewerage Disconnection / Reconnection | 7 days | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 86. | Local Government | License for Slaughterhouse | 30 days | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 87. | Local Government | Approval of Additional Construction | 30 days | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 88. | Local Government | Sanction of Change of Land Use | 60 days | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 89. | Local Government | Issue of NOC for Fire Safety | 30 days | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 90a. | Local Government | Conveying the Assessment regarding Property Tax | One hour or immediately when deposited | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 90b. | Local Government | Collection of property tax | One hour or immediately when deposited | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 91. | Local Government | Issue of Bus Pass (for buses operated by the ULB) | Same day | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 92. | Local Government | Issuance of Possession Letters | 30 days after allotment letter of sold property | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 93. | Local Government | Issuance of Allotment Letters | 60 days after auction /sold | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 94. | Local Government | Approval for time extension for building plans | 15 days | Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts | Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees | District Deputy Commissioner |
| 95. | Rural Water Supply & Sanitation | Sanction of Water Supply Connection | 7 days | Sub-Divisional Engineer | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 96a. | Social Security | Sanction of all social security benefits to old age/ handicapped / widow (Urban Areas) | 30 days for the first time | Executive Officer of the Municipal Council/Nagar Panchayat or SubDivisional Magistrate | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 96b. | Social Security | Sanction of all social security benefits to old age/ handicapped / widow (Rural Areas) | 30 days for the first time | Child Development Project Officer or District Social Security Officer | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 97. | Social Security | Disbursement of old age/ handicapped / widow/ other pension and benefits -New Cases | 30 days from the date of sanction subject to availability of funds | District Social Security Officer/CDPO | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 98. | Social Security' | Issue of Identity Cards to all categories of Handicapped persons | 7 days | District Social Security Officer | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 99. | Social Security | Senior Citizen's I. Cards | One week | District Social Security Officer | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 100. | Social Security | Sanction of Scholarship to physically challenged | 30 days | District Social Security Officer | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 101. | Social Security | Disbursement of scholarship to physically challenged -New Cases | 30 days from the date of sanction subject to availability of funds | District Social Security Officer | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 102. | Social Security | Sanction of financial assistance to Dependent Children (Urban) area | 30 days for the first time | Executive officer of the municipal council/Nagar Panchayat or SubDivisional Magistrate | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 103. | Social Security | Sanction of financial assistance to Dependent Children (Rural Areas) | 30 days for the first time | Child Development Project officer of District social Security Officer | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 104. | Social Security | Sanction of National Family Benefit Scheme (Rural and Urban area) | 30 Days | District Social Security Officer of the Concerned District | Additional Deputy Commissioner (General) of the Concerned District | District Deputy Commissioner |
| 105. | Welfare of S.C.'s and B.C.'s | Issue of various Certificates like Caste, OBC etc. | 15 days | Tehsildar of the Concerned SubDivision | SDM of the Concerned Sub-Division | District Deputy Commissioner |
| 106 | Welfare of S.C.'s and B.C.'s | Sanction of stipends/ Scholarship | 1(one) Month | District Welfare Officer | Additional Deputy Commissioner | District Deputy Commissioner |
| 107a. | Welfare of S.C.'s and B.C.'s | Sanction of Stipend etc.-new cases | 60 days from date of application sanction | District Welfare Officer | Additional Deputy Commissioner | District Deputy Commissioner |
| 107b. | Welfare of S.C.'s and B.C.'s | Disbursement of Stipend etc.- new cases | 60 days from the date of sanction subject to availability of funds. | District Welfare Officer | Additional Deputy Commissioner | District Deputy Commissioner |
| 108. | Welfare of S.C.'s and B.C.'s | Supply of Text Books | 15 days before the start of school classes | District Welfare Officer | Additional Deputy Commissioner | District Deputy Commissioner |
| 109. | Welfare of S.C.'s and B.C.'s | Term Loan to SC | Grant Based Scheme i) For Sanction of loan: within 45 days after submission of required paper in all respect ii) For disbursement of loans: within 60 days after release of funds by the Govt and further, after submission of the required papers (Mortgage) | Executive director | Chairman | Secretary, Welfare |
| 110 | Welfare of S.C.'s and B.C.'s | Term Loan to BC | Grant Based Scheme i) For Sanction of loan: within 45 days after submission of required paper in all respect ii) For disbursement of loans: within 60 days after release of funds by the Govt and further, after submission of the required papers (Mortgage) | Executive director | Chairman | Secretary, Welfare |
| 111. | Welfare of S.C.'s and B.C.'s | Shagun Scheme | i) For sanction of case : within 45 days after submission of the required papers in all respect ii) For disbursement of Financial Assistance, within 30 days subject to the availability of funds | District Welfare Officer Director, Welfare | Secretary, Welfare |
| 112. | Home | Registration of Marriage under Hindu Marriage Act | 2 days from the expiry of 15 days notice period as provided in the Hindu Marriage Act. | Tehsildar of the Concerned SubDivision | SDM of the Concerned Sub-Division | Deputy Commissioner of the Concerned District |
| 113a. | Home | Renewal of Arms License. | 22 Days (i). 2 days Time for referring case to the Police by the DC office. (ii)15 days Time for verification by the police. (iii) 5 days Time for delivery of services by the Designated Officer after Verification | Licensing authority (Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ)in case of police Commissionerate | District Magistrate of the Concerned district / Deputy Commissioner of Police | Commissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate |
| 113b. | Home | Renewal in case of licensee has shifted his residence from the license issuing district to another district | 30 Days (i).5 days for the forwarding district to the original license issuing district. (ii) 20 days for sending verification report by the original license issuing district to the forwarding district. (iii). 5 days for delivery of service by the forwarding | Licensing Authority (Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate | District Magistrate of the Concerned district / Deputy Commissioner of Police | Commissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate |
| 113c. | Home | Renewal of Arms License in the case where an adverse report is received from the police and an opportunity of being heard has to be given to the Licensee before taking any action as provided under the Arms Act. | Additional 60 days | Licensing Authority (Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate | District Magistrate of the Concerned district / Deputy Commissioner of Police | Commissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate |
| 113d. | Home | Renewal of Arms License (In the case where the applicant applies for renewal after the due date) | 40 days (i) 3 days Time for referring case to the Police by Licensing Authority Office. (ii) 15 days Time for verification by the police. (iii) Additional 15 days for providing an opportunity of personal hearing by the Licensing Authority. (iv) 7 days Time for delivery of services by the Degignated Officer. | Licensing Authority (Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate | District Magistrate of the Concerned district / Deputy Commissioner of Police | Commissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate |
| 114a. | Home | Addition / Deletion of weapon (if the licence issuing district is the same where service has been sought) | 7 days from the expiry of the mandatory notice period of 45 days as provided under the Arms act. | Licensing Authority (Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate | District Magistrate of the Concerned district / Deputy Commissioner of Police | Commissioner of the Concerned Division/Commissioner of Police |
| 114b. | Home | Entry of Weapon on Arms License | 7 days | Licensing Authority (Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate | District Magistrate of the Concerned district / Deputy Commissioner of Police | Commissioner of the Concerned Division/Commissioner of Police |
| 115. | Home | Extension of purchase period of weapon, (within permissible time period and if the license issuing district is the same where service has been sought) | 7 days | Licensing Authority (Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate | District Magistrate of the Concerned district / Deputy Commissioner of Police | Commissioner of the Concerned Division/Commissioner of Police |
| 116. | Home | Registration of Foreigners (Arrival and Departure) | Immediate | Additional Deputy Commissioner of police (Hq.) of the Police Commissionerate or Superintendent of Police (Hq) of the Concerned Police | District Magistrate of the Concerned district / Deputy Commissioner of Police | Commissioner of the Concerned Division/Commissioner of Police |
| 117. | Home | Extension of Residential Permit of Foreigners | 5 days | Additional Deputy Commissioner of police (Hq.) of the Police Commissionerate or Superintendent of Police (Hq) of the Concerned Police | District Magistrate of the Concerned district / Deputy Commissioner of Police | Commissioner of Police or Deputy Inspector General of Police of the Range |
| 118. | Home | Copy of FIR or DDR | Immediate/ Online | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 119 | Home | NOC for use of loud speakers (applicable only in case of S.D.M. obtains N.O.C. from the Concerned S.H.O before granting permission) | 5 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 120. | Home | NOC for Fairs / Melas / Exhibitions / Sports Events etc. | 5 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 121 | Home | Stranger Verification (after receiving the verification from other District / State of which the stranger is resident) | 5 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 122 | Home | Tenant / Servant Verification (if resident of local area) | 5 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 123 | Home | Tenant / Servant Verification (if resident of other District / State and after receiving the verification from other District / State) | 5 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 124 | Home | Other Verification related services | 30 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 125 | Home | Copy of untraced report in road accident cases | 45 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 126 | Home | Copy of untraced report in cases pertaining to stolen vehicles | 45 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 127 | Home | Copy of untraced report in theft cases | 60 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 128 | Home | NOC for pre-owned vehicles | 5 days | Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division | DSP In-charge of Sub division | Commissioner of Police or Senior Superintendent of Police |
| 129 | Home | Police Record checking (For newly appointed persons in government and semi government departments) | 10 days | Assistant Commissioner of Police Sub- Division or Deputy Superintendent of Police Sub- Division | Deputy Commissioner of Police or Senior Superintendent of Police | Commissioner of Police or Deputy Inspector General of Police of the Range |
| 130 | Home | Police Clearance Certificate (For private employment etc.) | 10 days | Assistant Commissioner of Police Sub- Division or Deputy Superintendent of Police Sub- Division | Deputy Commissioner of Police or Senior Superintendent of Police | Commissioner of Police or Deputy Inspector General of Police of the Range |
| 131 | Home | NOC for issuance / renewal of License of Arms Dealers | 15 days | Additional Deputy Commissioner of Police (Hq.) of the Police Commissionerate or Superintendent of Police (Hq.) of the Concerned Police | Deputy Commissioner of Police or Senior Superintendent of Police | Commissioner of Police or Deputy Inspector General of Police of the Range |
| 132 | Home | Issuance of NOC for setting up of Cinema Hall | 30 days i)Time for obtaining NOC from various department by the office of Deputy Commissioner or Police Commissionerate (15 days). ii)Time for action by Deputy Commissioner office to deliver the service (15 days). | Addl. District Magistrate or Additional Deputy Commissioner (HQ) in case of Police Commissionerate | District Magistrate or Deputy Commissioner of Police in case of Police Commissionerate | Commissioner of Division or Commissioner of Police |
| 133 | Home | Police Record Checking of Passport Applicants | 21 Days | Additional Deputy Commissioner of Police (HQ) or Superintendent of Police (HQ) | Deputy Commissioner of Police or Sr. Superintendent of Police | Commissioner of Police or Inspector General of Police Zone |
| 134 | Home | Verification for fresh Arms License | 30 days | Additional Deputy Commissioner of Police (HQ) or Superintendent of Police (HQ) | Deputy Commissioner of Police or Sr. Superintendent of Police | Commissioner of Police or Inspector General of Police Zone |
| 135 | Home | Acknowledgement of Complaint | Same day when the complaint is received by the Designated Officer through any source. | Station House officer | DSP In-charge of the sub division | Commissioner of Police or Senior Superintendent of Police |
| 136 | Home | Status report of complaints | 21 days | Station House officer | DSP In-charge of the sub division | Commissioner of Police or Senior Superintendent of Police |
| 137 | Home | Issuance of Marriageability Certificate | 45 Days including statutory notice 15 days after statutory notice | District Magistrate | Divisional Commissioner | Principal secretary (Home) |
| 138 | Home | Solemnization of Marriage under Special Marriage Act, 1954 | 45 Days including statutory notice 15 days after statutory notice | District Magistrate | Divisional Commissioner | Principal secretary (Home) |
| 139 | Home | Registration of Marriage under the Punjab Compulsory Registration of Marriage Act, 2012 | 7 Days | Registrar (Tehsildar) | SDM | Deputy Commissioner |
| 140 | Home | MRG Enquiry in case of loss of passport abroad | 21 Days | Additional Deputy Commissioner of Police (H.Q.) in Commissionerate Districts and Superintendent of Police (H.Q.) in other districts | Deputy Commissioner of Police in Commissionerate Districts and Senior Superintendent of Police, in other districts | Commissioner of Police in Commissionerate Districts and Inspector General of Police Zone, in other districts |
| 141 | Home | Other services related with passport. (Report for loss of passport, Nativity Certificate ) | 21 days | Additional Deputy Commissioner of Police (H.Q.) in Commissionerate Districts and Superintendent of Police (H.Q.) in other districts | Deputy Commissioner of Police in Commissionerate Districts and Senior Superintendent of Police, in other districts | Commissioner of Police in Commissionerate Districts and Inspector General of Police Zone, in other districts |
| 142 | Home | Countersigning of Document | 7 Days | Additional Deputy Commissioner of Police (H.Q.) in Commissionerate Districts and Superintendent of Police (H.Q.) in other districts | Deputy Commissioner of Police in Commissionerate Districts and Senior Superintendent of Police, in other districts | Commissioner of Police in Commissionerate Districts and Inspector General of Police Zone, in other districts |
| 143a. | Home | Issuance of New Arms License | 30 days 2 Working days for referring case to the Police by the Licensing Authority. i) 23 Working days for verification by the Police. 5 Working days for delivery of the service by the Designated Officer after verification. | Licensing authority (Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police in case of Commissionerate |
| 143b. | Home | Issuance of Duplicate Arms License | 10 Days | Licensing Authority (Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143c. | Home | NOC for Sale of Weapon | 10 Days | Licensing authority (Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143d. | Home | Application for Extension of Jurisdiction (Punjab) | 10 Days | Licensing Authority (Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143e. | Home | Cancellation of Arms License on the request of the licensee | 30 Days | Licensing Authority (Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143f. | Home | Change of Address in Arms License | 30 Days | Licensing Authority (Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143g. | Home | Appointment of Retainer of Weapon | 15 days | Licensing Authority (Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143h. | Home | Addition/Deletion of Retainer in Arms License | 30 Days | Licensing Authority (Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143i. | Home | Change of Bore | 10 Days | Licensing Authority (Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143j. | Home | Permission for Deposit of weapon in death Case | 1 Day | Licensing Authority (Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143k. | Home | Permission for sale / transfer of Weapon in Death Case | 30 Days | Licensing Authority (Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 143l. | Home | Permission of addition of Cartridges | 10 days | Licensing authority (Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate | District Magistrate of the Concerned district/ Deputy Commissioner of Police | Commissioner of the concerned Division / Commissioner of Police |
| 144 | Agriculture/Mandi Board | Supply of Soil Sample Results | 7 days | Agriculture Officer Incharge | Sub Divisional Magistrate of the Concerned Sub Division | Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District |
| 145 | Agriculture/Mandi Board | Issue of NOC/Duplicate Allotment/Re-Allotment | 21 days | Estate Officer Punjab Mandi Board | Additional Director (Estate) | Secretary Punjab Mandi Board |
| 146 | Agriculture/Mandi Board | Issue of Conveyance Deed | 15 days | Estate Officer Punjab Mandi Board | Additional Director (Estate) | Secretary Punjab Mandi Board |
| 147 | Agriculture/Mandi Board | Issue of No Due Certificate | 15 days | Estate Officer Punjab Mandi Board | Additional Director (Estate) | Secretary Punjab Mandi Board |
| 148 | Agriculture/Mandi Board | Re-transfer of property in Case of Sale | 15 days | Estate Officer Punjab Mandi Board | Additional Director (Estate) | Secretary Punjab Mandi Board |
| 149 | Agriculture/Mandi Board | Re-transfer of property in Case of Death (Uncontested) | 45 days | Estate Officer Punjab Mandi Board | Additional Director (Estate) | Secretary Punjab Mandi Board |
| 150 | Agriculture/Mandi Board | Issue of N.O.C for Mortgage | 15 days | Estate Officer Punjab Mandi Board | Additional Director (Estate) | Secretary Punjab Mandi Board |
| 151 | Agriculture/Mandi Board | Issue of J-form to farmers | 3 days | Secretary Market Committee | Sub Divisional Magistrate of the Concerned SubDivision | Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District |
| 152 | Agriculture/Mandi Board | Providing Financial Aid (Exgratia) to cultivators for any injury or death during farming operations | 3 months from date of application | Secretary Market Committee | Sub Divisional Magistrate of the Concerned SubDivision | Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District |
| 153 | Agriculture/Mandi Board | Issue of I.Card to farmers for participation of Apni Mandi | 15 days | In Chandigarh Secretary Apni Mandi In Punjab Secretary Market Committees | In Chandigarh General Manager (Project) In Punjab Sub-Divisional Magistrate of the Concerned SubDivision | In Chandigarh Secretary Punjab Mandi Board In Punjab Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District. |
| 154 | Agriculture/Mandi Board | Issuance and renewal of license for sale of seeds/ fertilizers/ insecticides | 24 Days | Chief Agriculture Office | Joint Director, Agriculture (HYVP, Inputs and PP) | Director, Agriculture Punjab |
| 155 | Agriculture/Mandi Board | Addition of Godown in seeds/fertilizers/ insecticides licenses | 24 Days | Chief Agriculture Officer | Joint Director, Agriculture (HYVP, Inputs and PP) | Director, Agriculture Punjab |
| 156 | Agriculture/Mandi Board | Issuance of Duplicate agricultural license of seeds/fertilizers/insecticides | 24 Days | Chief Agriculture Officer | Joint Director, Agriculture (HYVP, Inputs and PP) | Director, Agriculture Punjab |
| 157 | Agriculture/Mandi Board | Addition/amendment of item in license for Seeds/fertilizers/insecticides | 15 Days | Chief Agriculture Officer | Joint Director, Agriculture (HYVP, Inputs and PP) | Director, Agriculture Punjab |
| 158 | Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University) | Supply of Medicine/ Vaccines at designated Hospital as decided by Govt. | Same day, subject to availability of Medicines/ Vaccines and Funds | Veterinary Doctor Incharge | Sub Divisional Magistrate of the Concerned SubDivision | Additional Deputy Commissioner (General)/Deputy Commissioner of the |
| 159 | Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University) | To provide artificial insemination subject to availability of semen | Same Day | Veterinary Doctor | Senior Veterinary Doctor In charge (SVO) | Deputy Commissioner |
| 160 | Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University) | Issue of veterinary health certificate to livestock owner | 3 Days | Veterinary Doctor | Senior Veterinary Doctor (SVO) | Deputy Commissioner |
| 161.a | School Education | School Leaving Certificate : Affiliated Schools & Boards Adarsh Schools | 7 days | Headmaster/Headmistress/Principal | District Education Officer Concerned | Secretary to PSEB |
| 161.b | School Education | Government Schools/Aided Schools | 7 days | Headmaster/Headmistress/Principal | District Education Officer Concerned | DPI(S) |
| 162.a | School Education | Issuance of Duplicate Certificate | 20 days | Superintendent (duplicate Certificate Branch) PSEB | Deputy Director/Deputy | Secretary Computer Secretary of the Education Board |
| 162.b | School Education | Duplicate Certificate with change in particulars e.g. correction in DOB, Mother's name, Father's name etc. | 45 days | Superintendent (duplicate Certificate Branch) PSEB | Deputy Director/Deputy Secretary Computer | Secretary of the Education Board |
| 163.a | School Education | Issuance of Original Migration Certificate/Detailed Marks Cards. | 15 days | Superintendent (Examination Branch) PSEB | Deputy Director/Deputy Secretary (Examination) | Secretary of the Education Board |
| 163.b | School Education | Verification of Certificates | 21 days | Superintendent (Verification Branch) PSEB | Deputy Director/Deputy Secretary (Computer) | Secretary of the Education Board |
| 164 | School Education | Publication of Text Books | 4 Months | Chairman, Punjab School Education Board | Principal secretary School Education | Chief secretary |
| 165 | Higher Education/Animal Husbandry, Fisheries &Dairy Dev. (Gadvasu University) | Issuance of Duplicate Certificate | 30 days | Registrar | Vice Chancellor | Principal secretary, Higher Education / Financial Commissioner, Development in case of Gadvasu university |
| 166 | Higher Education/Animal Husbandry, Fisheries &Dairy Dev. (Gadvasu University) | Issuance of Original Migration Certificate/Detailed Marks Cards/ Verifications of Documents | 15 days | Registrar | Vice Chancellor | Principal secretary, Higher Education / Financial Commissioner, Development in case of Gadvasu university |
| 167 | Higher Education/Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University) | Degrees of Successful Candidates | By 31 October every year | Registrar | Vice Chancellor | Principal secretary, Higher Education / Financial Commissioner, Development in case of Gadvasu university |
| 168 | Industries/Punja b Small Industries & Export Corporation Limited | Sanction of Water Supply and Sewerage Connection | 10 days | Executive Engineer | Sub Divisional Magistrate / Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 169 | Industries/Punjab Small Industries & Export Corporation Limited | Mortgage Ist Charge | 15 days | Chief General Manager (Estate) | Sub Divisional Magistrate / Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 170 | Industries/Punjab Small Industries & Export Corporation Limited | Registration of Lease/Conveyance Deed | 15 days | Estate Officer | Sub Divisional Magistrate / Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 171 | Industries/Punjab Small Industries & Export Corporation Limited | Conversion from lease to Free hold | 30 days | Managing Director | Director Industries | Principal secretary Industries & Commerce |
| 172 | Power/ Electricity | Normal fuse off call/complaint | Cities and towns/ urban areas- within 4 hours. Rural Area:- Within 8 hours | Concerned Lineman | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 173 | Power/ Electricity | Overhead line breakdowns | Cities and towns/ urban areas-within 8 hours Rural Area:- Within 12 hours. | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 174 | Power/Electricity | Breakdowns due to breakage of poles | Cities and towns/ urban areas- within 12 hours Rural Area:- Within 24 hours. | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 175 | Power/Electricity | Underground cable breakdowns | Cities, towns/ urban and rural area-Within 48 hours. | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 176 | Power/Electricity | Distribution Transformer failure | Cities and towns/ urban areas-within 24 hours Rural Area:- Within 48 hours. | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 177 | Power/Electricity | Power Transformer failure(with primary voltage up to 66000 volts) | within 15 days | Sr. Xen /Grid Const. | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 178 | Power/Electricity | Street Light Faults | i)Rectification of line faults within 4 hours ii) Replacement of defective units within 24 hours | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 179.a | Power/Electricity | Period of Schedule Outage: Maximum duration in a single stretch | Not to exceed 6 hours in a day from April to October and 10 hrs in a day during the months from November to March | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 179.b | Power/Electricity | Restoration of Supply | Not later than 6.00 P.m. | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 180 | Power/Electricity | Voltage fluctuations : No expansion/ enhancement of network involved | Within 2 days | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 181.a | Power/Electricity | Meter Complaints: Inspection and replacement of slow, fast/ creeping, stuck up meters | Inspection within 7 days and replacement within 10 days of receipt of complaint | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 181.b | Power/Electricity | Replacement of burnt meters | Within 5 days | JE / Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 182.a | Power/Electricity | Release of new connection/additional load/demand feasible from existing network: Release of supply | Within 24 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 182.b | Power/Electricity | Network expansion/enhancement requirement to release supply: Release of supply-Low Tension | Within 35 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 182.c | Power/Electricity | Release of supply-High Tension 11000 volts | Within 50 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 182.d | Power/Electricity | Release of supply-High Tension 33000 volts | Within 80 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 182.e | Power/Electricity | Release of supply-Extra High Tension | Within 105 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 182.f | Power/Electricity | Erection of Sub station required for release of supply | within the interval approved by the Commission | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 182.g | Power/Electricity | Issue of No Objection Certificate for release of connections in the colonies being developed by Developers/Builders/Societies/ owners/ Associations of Residents | 45 days | Nodal Officer/ Commercial | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 183.a | Power/Electricity | Transfer of title and conversion of services: Transfer of title and/or change of category | within 7 days in case of LT consumer and 14 days in case HT/EHT consumers | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 183.b | Power/Electricity | Conversion from LT single phase to LT three phase or vice versa | Within 30 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 183.c | Power/Electricity | Conversion from LT to HT or vice Versa | Within 60 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 183.d | Power/Electricity | Conversion from HT to EHT or vice versa | Within 120 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 183.e | Power/Electricity | Approval of supply/Use of power from roof top Solar Photo voltaic projects installed by consumers as per Net Metering Policy notified by PSERC | 30 days | Nodal Officer/ Commercial | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 184.a | Power/Electricity | Shifting of Meter/Service Connection & Other services: Shifting of Meter | within premises Within 3 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 184.b | Power/Electricity | Shifting of service Connection LT Connection HT Connection | 10 days 20 Days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 184.c | Power/Electricity | Shifting of LT/HT lines up to 11 kV | Within 20 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 184.d | Power/Electricity | Shifting of HT line exceeding 11 kV Within | 30 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 184.e | Power/Electricity | Shifting of distribution Transformer Within | 30 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 184.f | Power/Electricity | Implementation of Permanent Disconnection Order (PDCO) on the request of the Consumer. | 7 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 185.a | Power/Electricity | Complaints about Consumer's Bills & Restoration of Supply: Resolution of complaints on disputed electricity bill | i)within 24 hrs if no additional information is required ii) Within 7 days if additional information is required | ARA / RA | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 185.b | Power/Electricity | Reconnection of supply following disconnection due to nonpayment of bills | Within 24 hours | JE/ Incharge of area | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 185.c | Power/Electricity | Refund/adjustment of arrears on account of energy bills | 15 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 185.d | Power/Electricity | Refund/Closing of consumer's accounts against deposit works after completion of work/release of connection etc. | 60 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 185.e | Power/electricity | Testing of challenged meter in ME Lab on the request of consumer i. LT meters ii. HT / EHT meters | 15 days 30 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 185.f | Power/electricity | Replacement of damaged/burnt CT/PT Units i. 11 kV ii. 66 kV & above | 15 days 30 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 185.g | Power/electricity | Testing of private meter in ME Lab after deposit of testing fee by the consumer i. LT meters ii. HT / EHT meters | 15 days 30 days | AE/AEE incharge of area/function | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 185.h | Power/Electricity | To issue No Objection / Consent within 12 working days for allowing Open Access to consumers by SLDC. | 12 days | Sr. Xen/ Open Access | Consumer Disputes Settlement Committee | Consumer Grievances Redressal Forum |
| 186 | Town & Country Planning | NOC in case of Petrol Pump/ Rice Sheller/Brick Kiln | 15 days | District Town Planner/Deputy District Town Planner | Additional Deputy Commissioner (General ) | District Deputy Commissioner |
| 187 | Town & Country Planning | CLU (Where Master Plan is notified and Local Planning areas are not notified. Residential, Industrial, Institutional Purpose : up to 25 acres and Commercial (excluding multiplex and shopping mall up to 2 acres) | 23 days | Concerned Senior Town Planner | Chief Town Planner, Punjab | Director, Town and Country Planning Punjab (DTCP) |
| 188.a | Town & Country Planning | Building Plans up to 500 m$^2$ | 15 days | District Town Planner/Deputy Town Planner | Additional Deputy Commissioner (General ) | District Deputy Commissioner |
| 188.b | Town & Country Planning | 500 – 5000 m$^2$ | 15 days | Senior Town Planner | Chief Town Planner, Punjab | Director Town and Country Planning, Pb. |
| 188.c | Town & Country Planning | Up to 5000 – 10000 m$^2$ | 45 days | Chief Town Planner | Director Town and Country Planning, Punjab | Principal secretary, Housing & Urban Dev. Department |
| 188.d | Town & Country Planning | Sanction of building plans above 10000 square meters | 60 days | Chief Town Planner | Director Town and Country Planning, Punjab | Principal secretary, Housing & Urban Dev. Department |
| 189.a | Town & Country Planning | Completion/Partial Completion Certificate: up to 500 m$^2$ | 15 days | District Town Planner | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 189.b | Town & Country Planning | 500 – 5000 m$^2$ | 15 days | Senior Town Planner | Chief Town Planner, Pb. | Director, Town & Country Planning, Pb. |
| 189.c | Town & Country Planning | More than 5000 m$^2$ | 23 days | Chief Town Planner, Pb. | Director Town & Country Planning Pb. | Principal secretary, Housing & Urban Dev. Department |
| 189.d | Town & Country Planning | Issue of Completion/Partial Completion certificate above 10000 square meters | 30 days | Chief Town Planner | Director Town and Country Planning, Punjab | Principal secretary, Housing & Urban Dev. Department |
| 190 | Town & Country Planning | Land use classification | 5 days | Concerned District Town Planner | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 191 | All Departments (General) | General Service (Rectification of Error occurred at the Level of an Official while delivering the services) | 5 days or the original time limit fixed for delivery of that service whichever is earlier. | Same as earlier notified for a particular service. | Same as earlier notified for a particular service | Same as earlier notified for a particular service. |
| 192 | Grievances & Pensions | Acknowledgement of all complaints | Immediately if given personally/ 7 days in others cases | District Head of each Department | Additional Deputy Commissioner (General ) | Deputy Commissioner |
| 193 | Rural Development and Panchayat | Issuance of Job Card under MGNREGA | 15 Days | Panchayat Secretary | Block Development and Panchayat Officer -cum -Programme Officer | Deputy Commissioner Cum- District Programme Coordinator |
| 194 | Rural Development and Panchayat | Rural Area Certificate | 15 days | Tehsildar | Sub Divisional Magistrate | District Deputy Commissioner |
| 195 | Industry department | (a) Registration of Societies under the Society Registration Act, XXI of 1860 at District level | 10 days | GM | ADC | District Deputy Commissioner |
| 196 | Industry department | (a) Registration of Societies under the Society Registration Act- XXI of 1860 at Headquarter Level | 15 days | Registrar | Joint Director Industry | Director Industries |
| 197 | Industry department | Registration of New Firms | Headquarter: 15 days | Registrar | Director Industries | Principal secretary Industries |
| 198 | Technical Education | Issue of duplicate certificates / verification of certificates by ITIs | Within 7 days after the receipt of application | Controller Examination (ITI), PSBTE & IT | Secretary of Board | Director, Technical Education |
| 199 | Technical Education | Result declaration of (Reevaluation) | Within 21 days from date of receipt of Re-evaluation form. (Time period is not applicable in discrepancy cases) | Controller of Exam of the Concerned university | Registrar of the Concerned university | VC of the Concerned university |
| 200 | Technical Education | Issue of Provisional Degree and Migration certificate and Attestation of DMCs/Degree. | Within 3 days from receipt of Application | Controller of Exam.of the concerned University | Registrar of the Concerned university | VC of the Concerned university |
| 201 | Technical Education | Issue of official transcript | Within 15 days from receipt of Application | Controller of Exam.of the concerned University | Registrar of the Concerned university | VC of the Concerned university |
| 202 | Technical Education | Verification of qualification certificates and issue of Detail Marks Card. | Within 10 days from receipt of Application | Controller of Exam.of the concerned University | Registrar of the Concerned university | VC of the Concerned university |
| 203 | Technical Education | Issuance of different types of certificates to students of ITIs/Polytechnics | Within 3 days from receipt of Application | Principal | Additional Deputy Commissioner(General ) | District Deputy Commissioner |
| 204 | Technical Education | Award of Provisional Diploma Certificate and Character Certificate to eligible candidates. | Within 3 days from receipt of Application | Principal | Additional Director | Director Technical Education |
| 205 | Technical Education | Verification of Diploma/Degree Certificates | Within 3 days after the confirmation from Board/PTU | DTE | Additional Secretary | Secretary, Technical Education |
| 206 | Dairy Development | Disposal of Application for the registration/ renewal as Dealer under Cattle feed, concentrates and mineral mixture Order 1988 | Within 30 days from receipt of application if found in order. | Dy. Director Dairy | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 207 | Excise and Taxation | Grant of Registration Certificate | 30 days | ETO-cum Designated Officer | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 208 | Excise and Taxation | Amendment in Registration Certificate | 30 days | ETO-cum Designated Officer | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 209 | Excise and Taxation | Issue of Duplicate Registration Certificate | 30 days | ETO-cum Designated Officer | Deputy Excise & Taxation Commissioner of Division concerned Commissioner (Excise), Punjab | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 210 | Excise and Taxation | Cancellation of Registration Certificate | 30 days | ETO-cum Designated Officer | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 211 | Excise and Taxation | Permission for Business by a casual dealer | 5 days | ETO-cum Designated Officer | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 212 | Excise and Taxation | Request for extension of period of casual business | 2 days | ETO-cum Designated Officer | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 213 | Excise and Taxation | Allotment of Tax Deduction Number in case of Works Contract | 30 days | ETO-cum Designated Officer | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 214 | Excise and Taxation | Supply of Assessment Orders/Penalty Orders/Refund Orders | 15 days | Excise & Taxation Officer/ Asst. Excise & Taxation Commissioner as the case may be | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 215 | Excise and Taxation | Obtaining additional certified copy of order | 30 days | ETO-cum Designated Officer | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 216 | Excise and Taxation | Obtaining copy of statement recorded in any enquiry held under PVAT Rules | 30 days | ETO-cum Designated Officer | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 217 | Excise and Taxation | Issuance of Advance Tax Exemption Certificate | 60 days | DETC of the Division concerned or Officer authorized by Excise and Taxation Commissioner, Punjab | Additional Excise & Taxation Commissioner (VAT), Punjab | Excise & Taxation Commissioner, Punjab |
| 218 | Excise and Taxation | Renewal of Advance Tax Exemption Certificate | 30 days | DETC of the Division concerned or Officer authorized by Excise and Taxation Commissioner, Punjab | Additional Excise & Taxation Commissioner (VAT), Punjab | Excise & Taxation Commissioner, Punjab |
| 219 | Excise and Taxation | Registration under Luxury Tax | 30 days | ETO (Excise) | Deputy Excise & Taxation Commissioner of Division concerned | Additional Excise & Taxation Commissioner (VAT), Punjab |
| 220 | Excise and Taxation | Hard Bar License | 60 days | Deputy Excise & Taxation Commissioner of the concerned Division–cum-Collector Excise | Joint Excise & Taxation Commissioner (X`), Punjab | Addl. Excise & Taxation Commissioner (X), Punjab |
| 221 | Excise and Taxation | Beer Bar License | 60 days | Deputy Excise & Taxation Commissioner of the concerned Division–cum-Collector | Joint Excise & Taxation Commissioner (Excise), Punjab | Addl. Excise & Taxation Commissioner (Excise), Punjab |
| 222 | Excise and Taxation | Drought Beer Bar License | 60 days | Deputy Excise & Taxation Commissioner of the concerned Division–cum-Collector | Joint Excise & Taxation Commissioner (Excise), Punjab | Addl. Excise & Taxation Commissioner (Excise), Punjab |
| 223 | Excise and Taxation | Annual License to Marriage Palaces | 30 days | Deputy Excise & Taxation Commissioner of the concerned Division–cum-Collector | Joint Excise & Taxation Commissioner (Excise), Punjab | Addl. Excise & Taxation Commissioner (Excise), Punjab |
| 224 | Excise and Taxation | Bar License to Clubs | 60 days | Deputy Excise & Taxation Commissioner of the concerned Division–cum-Collector | Joint Excise & Taxation Commissioner (Excise), Punjab | Addl. Excise & Taxation Commissioner (Excise), Punjab |
| 225 | Excise and Taxation | Permission to serve liquor in marriage or banquet hall to a function holder | 2 days | Excise & Taxation Officer (Excise) of concerned district | Joint Excise & Taxation Commissioner (Excise), Punjab | Deputy Excise & Taxation Commissioner |
| 226 | Excise and Taxation | Permit for industrial Alcohol to Chemical industries etc. | 60 days | Deputy Excise & Taxation Commissioner | Joint Excise & Taxation Commissioner (Excise), Punjab | Addl. Excise & Taxation Commissioner (Excise), Punjab |
| 227 | Labour | Registration under the Contract Labour (Regulation & Abolition) Act, 1970 after receipt of duly completed application along with prescribed fee | 30 days | Additional Labour Commissioner / Deputy Labour Commissioner / Assistant Labour Commissioner / Labour cumconciliation Officer | Labour Commissioner | Principal secretary Labour |
| 228 | Labour | Registration under the Contract Labour (Regulation & Abolition) Act, 1970 after receipt of duly completed application along with prescribed fee | 30 days | Additional Labour Commissioner / Deputy Labour Commissioner / Assistant Labour Commissioner / Labour cumconciliation Officer | Labour Commissioner | Principal secretary Labour |
| 229 | Labour | Registration under the Contract Labour (Regulation & Abolition) Act, 1970 after receipt of duly completed application along with prescribed fee | 30 days | Additional Labour Commissioner / Deputy Labour Commissioner / Assistant Labour Commissioner / Labour cumconciliation Officer | Labour Commissioner | Principal secretary Labour |
| 230 | Labour | Registration under Punjab Shops and Commercial Establishments Act, 1958 | 30 days | Labour Inspector | Deputy Labour Commissioner | Additional Labour Commissioner |
| 231 | Labour | Registration under the Trade Unions Act after receipt of duly completed application with documents along with prescribed fee | 90 days | Labour Commissioner | Special Secretary Labour | Principal secretary Labour |
| 232 | Labour(Factory wing) | Acceptance of plans of new factory building after receipt of complete documents | 30 days | Director of Factories, Punjab | Special Secretary Labour | Principal secretary Labour |
| 233 | Labour (Factory wing) | Registration of Factory to run factory after receipt of complete documents along with prescribed fee | 15 days | Deputy/Assistant Director of Factories | Joint Director of Factories | Additional Director of Factories |
| 234 | Labour (Factory wing) | Grant of Factory Licence to run factory after receipt of complete documents along with prescribed fee | 15 days | Deputy/Assistant Director of Factories | Joint Director of Factories | Additional Director of Factories |
| 235 | Labour(Factory wing) | Renewal of Factory licence, after receipt of complete documents along with prescribed fee | 60 days | Deputy/Assistant Director of Factories | Joint Director of Factories | Additional Director of Factories |
| 236.a | Forests & Wildlife Preservation | Processing of proposals for diversion of forest land under Forest Conservation Act, 1980 | 30 days – (For Office ofDivisional Forest Officer) | Divisional Forest Officer | Conservator of Forest | Nodal Officer |
| | | | 7 days- (For Office of Conservator of Forests) | Conservator of Forest | Nodal Officer | Principal Chief Conservator of Forest |
| | | | 7 days – (For office of Nodal Officer/PCCF) | Nodal Officer | Principal Chief Conservator of Forest | Secretary Forests |
| | | | 7 days – (For Secretary, Forest) | Deputy/Joint/Addl./Special Secretary Forests | Secretary Forests | Financial Commissioner, Forests |
| 236.b | PWD, Irrigation,Drainage and other land owning Departments | Issue NOC for the FCA proposal to Forest Department for ‘236 a’ above. | 15 days | Executive Engineer | Superintendent Engineer | Chief Engineer |
| 237 | Forests & Wildlife Preservation | NOC to be sent to the Competent Authority cum Site Appraisal Committee for site clearance of Industries. | 15 days | Divisional Forest Officer | Conservator of Forest | Chief Conservator of Forest |
| 238 | Forests & Wildlife Preservation | NOC to be sent to the District Magistrate for issuing Gun license. | 15 days | Divisional Forest Officer (WL) | Conservator of Forest (WL) | Chief Wild Life Warden |
| 239 | Forests & Wildlife Preservation | Supply of Plants from Forest Nurseries. | 3 days | Range Forest Officer | Divisional Forest Officer | Conservator of Forest |
| 240.a | Forests & Wildlife Preservation | Issue of permit for felling of trees in the areas notified under Punjab Land Preservation Act, 1900 as per the Punjab Govt. Policy and Felling Programme. | 30 days(for office of Divisional Forest Officer) | Divisional Forest Officer | Conservator of Forest | Chief Conservator of Forest |
| | | I. Up to 40 hectares | 60 days | Divisional Forest Officer | Conservator of Forest | Chief Conservator of Forest |
| | | II. Up to 100 hectares | 75 days | Divisional Forest Officer | Conservator of Forest | Chief Conservator of Forest |
| | | III. More than 100 hectare. | 90 days | Divisional Forest Officer | Conservator of Forest | Chief Conservator of Forest |
| 240.b | Revenue | Revenue officials will demarcate the land jointly with Forest Department and Land Owners for ‘A’ above. | 30 days | Field Kanungo/Patwari | Naib Tehsildar/Tehsildar | SDM (C) |
| 241 | Industries & Commerce (Directorate of Industries) | Allotment of plots | 45 days from close of advertisement inviting applications and another 15 days for issuance of allotment letter by Department of Industries & Commerce. | Chief Co-ordinator, Udyog Sahyak | Director of Industries Punjab | Principal secretary Industries & Commerce Punjab |
| 242 | Industries & Commerce (Directorate of Industries) | Certification/Inspection of Boilers | 30 days from the date of receipt of application from the concerned Industrial Unit. | Director Boiler | Industrial Adviser, Department of Industries Punjab | Director of Industries Punjab |
| 243 | Industries & Commerce (Directorate of Industries) | Mortgage/ First Charge on Industrial Plots. | 15 days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 244 | Industries & Commerce (Directorate of Industries) | Issuance of No Due Certificate | 15 days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 245 | Industries & Commerce (Directorate of Industries) | Transfer of Industrial Plots where conveyance deed has already been executed in Industrial Area, Industrial Estates and Industrial Development Colony in the State of Punjab (through original allottee) | i) Undisputed- 7 days ii) Disputed- 45 Days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 246 | Industries & Commerce (Directorate of Industries) | Transfer of Industrial Plots where conveyance deed has already been executed in Industrial Area, Industrial Estates and Industrial Development Colony in the State of Punjab (through GPA) | i) Undisputed- 7 days ii) Disputed- 45 Days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 247 | Industries & Commerce (Directorate of Industries) | Transfer of Industrial Plots where conveyance deed has already been executed in Industrial Area, Industrial Estates and Industrial Development Colony in the State of Punjab (within family/blood relation) | i) Undisputed- 7 days ii) Disputed- 45 Days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 248 | Industries & Commerce (Directorate of Industries) | Grant of Conveyance deed to the allottees of Industrial Plot in the State for the first time on successful start of industrial activity and payment of Govt. dues | 30 days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 249 | Industries & Commerce (Directorate of Industries) | Permission for renting of portion of Industrial Plot in Focal Points. | 15 days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 250 | Industries & Commerce (Directorate of Industries) | Permission for Change of End Product in Focal Points | 7 days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 251 | Industries & Commerce (Directorate of Industries) | Grant of License under Lubricating and Grease Control Order, 1987. | 15 days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 252 | Industries & Commerce (Directorate of Industries) | Entrepreneurship Memorandum Part-1 Under MSME Act, 2006 | 1 day | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 253 | Industries & Commerce (Directorate of Industries) | Entrepreneurship Memorandum Part-2 Under MSME Act,2006 | 1 day | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 254 | Industries & Commerce (Directorate of Industries) | Issue of No Due Certificate to the outstanding loanees who have availed Loans from the Department under Punjab State Aid to Industries Act, 1935, Seed Margin Money and Handloom cases. | 15 days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 255 | Industries & Commerce (Directorate of Industries) | Issuance of I-Card to Handloom Weavers and Artisans | 10 days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 256 | Industries & Commerce (Directorate of Industries) | NOC/Permission for sale of Industrial Plot in Industrial Area, Industrial Estate and Industrial Development Colony. | 10 days | General manager, District Industries Center concerned. | Additional Deputy Commissioner (General) | District Deputy Commissioner |
| 257 | Industries & Commerce (Punjab Infotech) | Allotment of plots | 45 days from close of advertisement inviting applications and another 15 days for issuance of allotment letter by Punjab Infotech | Chief coordinator, Udyog Sahyak | Director of Industries Punjab | Principal secretary Industries & Commerce Punjab |
| 258 | Industries & Commerce (Punjab Infotech) | Issuance of No Due Certificate | 15 days | General manager concerned | MD, Punjab Infotech | Principal secretary Industries & Commerce |
| 259 | Industries & Commerce (Punjab Infotech) | Transfer of industrial plot through original allottee | 30 days | General manager concerned | MD, Punjab Infotech | Principal secretary Industries & Commerce |
| 260 | Industries & Commerce (Punjab Infotech) | Transfer of industrial plot through GPA | 30 days. | General manager concerned | MD, Punjab Infotech | Principal secretary Industries & Commerce |
| 261 | Industries & Commerce (Punjab Infotech) | Transfer of plot within family/blood relation | 30 days | General manager concerned | MD, Punjab Infotech | Principal secretary Industries & Commerce |
| 262 | Industries & Commerce (Punjab Infotech) | NOC/ Permission to sale of industrial plot | 21 days | General manager concerned | MD, Punjab Infotech | Principal secretary Industries & Commerce |
| 263 | Industries & Commerce (Punjab Infotech) | Providing of calculations for OTS amount after receipt of a request in this regard. | 2 days from the date of receipt of application from the concerned Loanee/Industrial Unit. | GM concerned, Punjab Infotech | MD, Punjab Infotech | Principal secretary Industries & Commerce Punjab |
| 264 | Industries & Commerce (Punjab Infotech) | Issuance of acceptance letter for OTS after receipt of application with requisite down payment | 7 days | GM concerned, Punjab Infotech | MD, Punjab Infotech | Principal secretary Industries & Commerce Punjab |
| 265 | Industries & Commerce (Punjab Infotech) | Reply to the Bond-holders in respect of non receipt of payment against bonds or any other query of the bond-holders. | 7 days | GM concerned, Punjab Infotech | MD, Punjab Infotech | Principal secretary Industries & Commerce Punjab |
| 266 | Industries & Commerce (PSIEC) | Extension in time period for possession | 15 days | Chief general manager (Estate) | Managing Director | Principal secretary Industries & Commerce |
| 267 | Industries & Commerce (PSIEC) | Issuance of No Due Certificate | 15 days | Estate Officer | Chief general manager (Estate) | Managing Director, PSIEC |
| 268 | Industries & Commerce (PSIEC) | Transfer of industrial plot through original allottee | 30 days | Managing Director | Director Industries | Principal secretary Industries & Commerce |
| 269 | Industries & Commerce (PSIEC) | Transfer of industrial plot through GPA | 30 days. | Managing Director | Director Industries | Principal secretary Industries & Commerce |
| 270 | Industries & Commerce (PSIEC) | Transfer of plot within family/blood relation | 30 days | Managing Director | Director Industries | Principal secretary Industries & Commerce |
| 271 | Industries & Commerce (PSIEC) | NOC/ Permission to sale of industrial plot | 21 days | Managing Director | Director Industries | Principal secretary Industries & Commerce |
| 272 | Industries & Commerce (PSIEC) | Sanction of Building plan | 30 days | General manager (Planning) | Managing Director | Principal secretary Industries & Commerce |
| 273 | Industries & Commerce (PSIEC) | Issuance of duplicate title documents | 15 days | Estate Officer | Chief general manager (Estate) | Managing Director, PSIEC |
| 274 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Small Scale Green Category Industry | 15 days | Environmental Engineer | Senior Environmental Engineer | Chief Environmental Engineer(HQ) |
| 275 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Small Scale Green Category Industry | 15 days | Senior Environmental Engineer | Chief Environmental Engineer(HQ) | Member Secretary |
| 276 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Small Scale Green Category Industry | 15 days | Chief Environmental Engineer(HQ) | Member Secretary | Chairman |
| 277 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Small Scale Orange Category Industry | 15 days | Senior Environmental Engineer | Chief Environmental Engineer(HQ) | Member Secretary |
| 278 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Small Scale Orange Category Industry | 21 days | Chief Environmental Engineer(HQ) | Member Secretary | Chairman |
| 279 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Large Scale Orange Category Industry | 21 days | Chief Environmental Engineer(HQ) | Member Secretary | Chairman |
| 280 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Small Scale Red Category Industry | 15 days | Senior Environmental Engineer | Chief Environmental Engineer(HQ) | Member Secretary |
| 281 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Medium Scale Red Category Industry | 21 days | Chief Environmental Engineer | Member Secretary | Chairman |
| 282.a | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Large Scale Red Category Industry Having total cost of project up to Rs.15.00 Crore | 21 days | Member Secretary | Chairman | Special Secretary Science, Technology & Environment |
| 282.b | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to establish (NOC) to Large Scale Red Category Industry Having total cost of project more than Rs.15.00 Crore | 21 days | Chairman | Special Secretary Science, Technology & Environment | Principal secretary Science, Technology & Environment |
| 283 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Small Scale Green Category Industry | 15 days | Environmental Engineer | Senior Environmental Engineer | Chief Environmental Engineer(HQ) |
| 284 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Medium Scale Green Category Industry | 15 days | Senior Environmental Engineer | Chief Environmental Engineer (HQ) | Member Secretary |
| 285 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Large Scale Green Category Industry | 15 days | Chief Environmental Engineer | Member Secretary | Chairman |
| 286 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Small Scale Orange Category Industry | 15 days | Senior Environmental Engineer | Chief Environmental Engineer(HQ) | Member Secretary |
| 287 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Medium Scale Orange Category Industry | 30 days | Chief Environmental Engineer | Member Secretary | Chairman |
| 288 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Large Scale Orange Category Industry | 30 days | Chief Environmental Engineer | Member Secretary | Chairman |
| 289 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Small Scale Red Category Industry | 30 days | Senior Environmental Engineer | Chief Environmental Engineer(HQ) | Member Secretary |
| 290 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Medium Scale Red Category Industry | 30 days | Chief Environmental Engineer | Member Secretary | Chairman |
| 291.a | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Large Scale Red Category Industry Having total cost of project up to Rs.15.00 Crore | 30 days | Member Secretary | Chairman | Special Secretary Science, Technology & Environment |
| 291.b | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Consent to operate to Large Scale Red Category Industry Having total cost of project more than Rs.15.00 Crore | 30 days | Chairman | Special Secretary Science, Technology & Environment | Principal secretary Science, Technology & Environment |
| 292 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Authorization under Hazardous Wastes (Management, Handling & Transboundary Movement) Rules, 2008 | 30 days | Senior Environmental Engineer | Chief Environmental Engineer (HQ) | Member Secretary |
| 293.a | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Authorization under Bio Medical Wastes (Management & Handling) Amendment Rules, 2003 Up to 50 beds HCES and lab and Blood Banks, Pathological, etc. | 30 days | Environmental Engineer | Senior Environmental Engineer/ Additional Secretary Science, Technology & Environment | Chief Environmental Engineer(HQ) Special Secretary Science, Technology & Environment |
| 293.b | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Authorization under Bio Medical Wastes (Management & Handling) Amendment Rules, 2003 More than 50 beds but up to 200 beds | 30 days | Senior Environmental Engineer/ Additional Secretary Science, Technology & Environment | Chief Environmental Engineer(HQ) Special Secretary Science, Technology & Environment | Chairman |
| 293.c | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Authorization under Bio Medical Wastes (Management & Handling) Amendment Rules, 2003 More than 200 beds but up to 500 beds. | 30 days | Chief Environmental Engineer(HQ) Special Secretary Science, Technology & Environment | Chairman | Special Secretary Science, Technology & Environment |
| 293.d | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Authorization under Bio Medical Wastes (Management & Handling) Amendment Rules, 2003 More than 500 beds . | 30 days | Member Secretary | Chairman | Special Secretary Science, Technology & Environment |
| 294 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Registration for Manufacture of Carry Bags & Multi Layered Plastics under Plastic Wastes (Management & Handling) Rules, 2011 | 30 days | Environmental Engineer | Senior Environmental Engineer(HQ) | Chief Environmental Engineer(HQ) |
| 295 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Registration for Recycling of Carry Bags & Multi Layered Plastics or any plastic waste under Plastic Wastes (Management & Handling) Rules, 2011 | 30 days | Environmental Engineer | Senior Environmental Engineer(HQ) | Chief Environmental Engineer(HQ) |
| 296 | Science, Technology & Environment (Punjab Pollution Control Board) | Grant of Authorization under ewaste (Management & Handling) Rules, 2011 | 30 days | Chairman | Special Secretary Science, Technology & Environment | Principal secretary Science, Technology & Environment |
| 297 | Science, Technology & Environment (Punjab Pollution Control Board) | Declaration of analysis results for the effluent / emissions samples collected | 15 days | Senior Scientific Officer | Member Secretary | Chairman |
| 298 | Science, Technology & Environment (Punjab Pollution Control Board) | Providing effluent / emission analysis report after deposit of analysis fees | 03 days | Environmental Engineer | Senior Environmental Engineer(HQ) | Chief Environmental Engineer (HQ) |
| 299 | Medical Education and Research/Punjab Medical Council | Provisional Registration (in case of Graduate from Punjab State) | 15 days ( 2 days in emergent cases) | Registrar | Chairman | Director, Medical Education and Research. |
| 300 | Medical Education and Research/Punjab Medical Council | Provisional Registration (in case of Graduates from other States ) on receipt of NOC from the Medical Council of Concerned State | 45 days | Registrar | Chairman | Director, Medical Education and Research. |
| 301 | Medical Education and Research/Punjab Medical Council | Permanent Registration (who are already registered provisionally by Punjab Medical Council) | 15 days | Registrar | Chairman | Director, Medical Education and Research. |
| 302 | Medical Education and Research/Punjab Medical Council | Permanent Registration (who have already been registered provisionally/permanently by other States Medical Council) – on receipt of NOC from the Medical Council of Concerned State | 45 days | Registrar | Chairman | Director, Medical Education and Research. |
| 303 | Medical Education and Research/Punjab Medical Council | Provisional /Permanent Registration ( in case of Graduate from other Countries) – on receipt of verification of Degree from the concerned Embassy | 90 days | Registrar | Chairman | Director, Medical Education and Research. |
| 304 | Medical Education and Research/Punjab Medical Council | Issuance of Good Standing Certificate | 15 days | Registrar | Chairman | Director, Medical Education and Research. |
| 305 | Medical Education and Research/Punjab Medical Council | Renewal of Registration | 15 days | Registrar | Chairman | Director, Medical Education and Research. |
| 306 | Medical Education and Research/Punjab Medical Council | Issuance of NOC for Registration in other States. | 15 days | Registrar | Chairman | Director, Medical Education and Research. |
| 307 | Medical Education and Research/Punjab Medical Council | Additional of Qualification Registration Certificate | 15 days | Registrar | Chairman | Director, Medical Education and Research. |
| 308 | Medical Education and Research/Punjab Medical Council | Issuance of Duplicate Registration Certificate and other Certificates etc. | 15 days | Registrar | Chairman, | Director, Medical Education and Research. |
| 309 | Medical Education and Research/Punjab Nurses Registration | Issuance of Detailed Marks Certificate (ANM, GNM) | 60 days (After the Declaration of Result) | Registrar | Chairman | Director, Medical Education and Research |
| 310 | Medical Education and Research/Punjab Nurses Registration Council | Issuance of Registration Certificate (ANM,GNM.B.Sc Nursing, Post Basic B.Sc Nursing and M.Sc Nursing) | 60 days | Registrar | Chairman, | Director, Medical Education and Research |
| 311 | Medical Education and Research/Punjab Nurses Registration Council | Issuance of Diploma Certificate (ANM and GNM) | 60 days | Registrar | Chairman, | Director, Medical Education and Research |
| 312 | Medical Education and Research/Punjab Nurses Registration Council | Issuance of NOC for Transfer of Registration to other States | 30 days | Registrar | Chairman | Director, Medical Education and Research |
| 313 | Medical Education and Research/Punjab Nurses Registration Council | Issuance of NOC on demand for Transfer of Registration from other States | 30 days | Registrar | Chairman | Director, Medical Education and Research |
| 314 | Medical Education and Research/Punjab Nurses Registration Council | Forwarding Certificates for verification in India/ DC Office/Hospitals Concerned. | 30 days | Registrar | Chairman | Director, Medical Education and Research |
| 315 | Medical Education and Research/Punjab Nurses Registration Council | Forwarding Certificate for Verification to other Countries | 30 days | Registrar | Chairman | Director, Medical Education and Research |
| 316 | Medical Education and Research/Council of Homeopathic Systems of Medicines Punjab | Provisional Registration | 15 days | Registrar | Chairman | Director Medical Education and Research |
| 317 | Medical Education and Research/Council of Homeopathic Systems of Medicines Punjab | Registration for Candidates of Punjab State Registration for Candidates from other States | 15 days 15 days (After the receipt of verification from the concerned State) | Registrar | Chairman | Director, Medical Education and Research |
| 318 | Medical Education and Research/Council of Homeopathic Systems of Medicines Punjab | Renewal of Registration | 30 days | Registrar | Chairman | Director Medical Education and Research |
| 319 | Medical Education and Research/Council of Homeopathic Systems of Medicines Punjab | Verification of NOC, Qualification and Registration | 15 days (In case of already renewed cases) 15 days (After renewal in case of not already renewed cases) | Registrar | Chairman | Director Medical Education and Research |
| 320 | Medical Education and Research /Punjab State Pharmacy Council | Fresh Registration | 60 days ( After receipt of verification of result and after the approval of Sub Committee). | Registrar | Vice Chairman | Chairman |
| 321 | Medical Education and Research /Punjab State Pharmacy Council | Registration by Transfer (Migration) | 60 days ( After receipt of verification of result and after the approval of Sub Committee). | Registrar | Vice Chairman | Chairman |
| 322 | Medical Education and Research /Punjab State Pharmacy Council | Duplicate Registration Certificate | 30 days | Registrar | Vice Chairman | Chairman |
| 323 | Medical Education and Research/Punjab State Pharmacy Council | Renewal / Restoration | 60 days | Registrar | Vice Chairman | Chairman |
| 324 | Medical Education and Research/Punjab State Pharmacy Council | Issuance of Good Standing Certificate | 30 days | Registrar | Vice Chairman | Chairman |
| 325 | Medical Education and Research/Punjab State Pharmacy Council | Addition of Qualification | 60 days (After verification of qualification / results from the concerned Authority) | Registrar | Vice Chairman | Chairman |
| 326 | Medical Education and Research/Punjab State Pharmacy Council | Issue of NOC to Candidates qualified from Punjab for "Registration in other States." | 60 days | Registrar | Vice Chairman | Chairman |
| 327 | Medical Education and Research/Punjab State Dental Council | New Registration-Punjabs State (BDS, MDS, Dental Mechanic and Dental Hygienist) | 7 days | Registrar | Chairman | Director, Medical Education and Research |
| 328 | Medical Education and Research/Punjab State Dental Council | New Registration-Other States (BDS, MDS, Dental Mechanic and Dental Hygienist) | 15 days (After verification of DMC/Degree from the concerned Colleges and Universities) | Registrar | Chairman | Director, Medical Education and Research |
| 329 | Medical Education and Research/Punjab State Dental Council | New Registration: Applied from Other Countries | 15 days (After verification of DMC/Degree from the concerned Colleges and Universities) | Registrar | Chairman | Director, Medical Education and Research |
| 330 | Medical Education and Research /Punjab State Dental Council | Restoration of Registration | 15 days | Registrar | Chairman | Director,Medical Education and Research |
| 331 | Medical Education and Research /Punjab State Dental Council | Renewal of Registration | 3 days | Registrar | Chairman | Director,Medical Education and Research |
| 332 | Medical Education and Research/Punjab State Dental Council | Issue of NOC to Candidates qualified from Punjab for "Registration in other States." | 7 days | Registrar | Chairman | Director, Medical Education and Research |
| 333 | Medical Education and Research /Punjab State Dental Council | Issuance of Good Standing Certificate | 7 days | Registrar | Chairman | Director,Medical Education and Research |
| 334 | Medical Education and Research /Punjab State Dental Council | Issuance of Duplicate Certificate and Other Certificates | 7 days | Registrar | Chairman | Director, Medical Education and Research |
| 335 | Medical Education and Research /Punjab State Dental Council | Issuance of Smart Card | Same day | Registrar | Chairman | Director, Medical Education and Research |
| 336 | Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab | Provisional Registration | 15 days | Registrar | Vice Chairman | Chairman |
| 337 | Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab | Permanent Registration | 30 days | Registrar | Vice Chairman | Chairman |
| 338 | Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab | Updation of Registration | 30 days | Registrar | Vice Chairman | Chairman |
| 339 | Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab | Issue of NOC to Candidates qualified from Punjab for "Registration in other States" | 30 days | Registrar | Vice Chairman | Chairman |
| 340 | Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab | Good Professional Certificate for further studies abroad | 30 days | Registrar | Vice Chairman | Chairman |
| 341 | Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab | Registration of Candidates qualified from other State's Board | 30 days (After the verification of result from the colleges/ universities and approval of Sub-Committee ) | Registrar | Vice Chairman | Chairman |
| 342 | Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab | Addition of Qualification | 30 days (After the verification of result from the colleges/ universities and approval of Sub-Committee ) | Registrar | Vice Chairman | Chairman |
| 343 | Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab | Registration of UpVaids | 30 says | Registrar | Vice Chairman | Chairman |
| 344 | Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab | Renewal of Registration (UpVaid) | 30 days | Registrar | Vice Chairman | Chairman |
| 345 | Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines | Issuance of DMC (D. Pharmacy and Ayurveda (UpVaid) | 60 days (After the declaration of Result) | Member Secretary | Chairman | Secretary,Medical Education and Research |
| 346 | Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines | Issuance of Diploma Certificate | 60 days (After the declaration of Result) | Member Secretary | Chairman | Secretary, Medical Education and Research |
| 347 | Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines | Issuance of Duplicate DMC | 45 days | Member Secretary | Chairman | Secretary, Medical Education and Research |
| 348 | Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines | Issuance of Duplicate Diploma Certificate | 45 days | Member Secretary | Chairman | Secretary, Medical Education and Research |
| 349 | Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines | Result Verification | 20 days | Member Secretary | Chairman | Secretary, Medical Education and Research |
| 350 | Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines | Issuance of Transcript Certificate | 60 days | Member Secretary | Chairman | Secretary, Medical Education and Research |
| 351 | Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines | Enrollment of Candidates after Admission | Up to 31 August (Every year) | Member Secretary | Chairman | Secretary, Medical Education and Research |

### Simplified application proforma

To avail the services a standardised and simplified application proforma was introduced for the convenience of the citizen. Earlier there were not only different types of proformas in different offices to avail these services but they varied also from district to districts. In addition to it earlier a lot of undesired documentation was involved in old proformas which was curtailed and documents specifically related to the service only were made mandatory in the simplified proformas. Specimen of the simplified proforma is given below: Simplified proforma for Services under RTS Act.
| 1 | Name of Service |
| 2 | name of Department/Service Provider (Pre-filled into the system |
Part 2 :
| 1 | Name of Applicant |
| 2 | Husband/Father's/Mother's Name |
| 3 | Permanent Address |
| 4 | Correspondence Address |
| 5 | Correspondence Phone No. |
| 6 | Correspondence e-mail |
| 7 | Adhaar Card No.(Attach Copy) |
Part-3 Information/Documents required specific to the service Information :
| 1 | name of beneficiary, if not applicant.(Adhar card of beneficiary. Attach Copy |
| 2 | relationship with applicant |
Acknowledgement Receipt :
| 1 | Application Receipt No. |
| 2 | Service asked for |
| 3 | Date of Application |
| 4 | Date by which Service to be provided |
| 5 | fees/Facilitation Charges, if any |
| 6 | Signature of authorised official |

## Citizen Service delivery Centres

Punjab Government has developed a network of Service Centres (Punjabi ਸੇਵਾ ਕੇਂਦਰ). 2,147 service delivery centres are being developed to provide these services at the distance of 10 km in rural and 1.5 km in urban areas. Out of these 1,758 Centres and 389 are in urban areas.