Skill: 1kalin/afrexai-negotiation-mastery (version 1.0.0)

# Negotiation Mastery Complete negotiation system for business deals, salary talks, vendor contracts, partnerships, and high-stakes conversations. Combines multiple proven frameworks (FBI tactical empathy, Harvard principled negotiation, SPIN, anchoring science) into one actionable playbook. ## When to Use This Skill - Preparing for any negotiation (salary, contract, deal, vendor, partnership) - Live negotiation coaching (what to say next) - Analyzing counterpart behavior and predicting moves - Handling objections, deadlocks, and difficult conversations - Post-negotiation review and lessons learned --- ## Phase 1: Strategic Preparation (Before You Sit Down) ### 1.1 Negotiation Brief Fill this out BEFORE every negotiation: ```yaml negotiation_brief: context: "[What is being negotiated]" counterpart: name: "[Person/company]" role: "[Their title and authority level]" company_size: "[Revenue/employees if known]" pressures: "[Deadlines, budget cycles, competing priorities]" personality_style: "" # analyst|accommodator|assertive|connector decision_authority: "" # final|recommender|gatekeeper|committee our_position: ideal_outcome: "[Best realistic result]" walkaway_point: "[Absolute minimum acceptable]" batna: "[Best Alternative To Negotiated Agreement — what happens if no deal]" batna_strength: "" # strong|moderate|weak zopa_estimate: "[Zone of Possible Agreement — overlap range]" time_pressure: "" # us|them|neutral leverage_sources: - "[What gives us power in this negotiation]" - "[Unique value only we provide]" - "[Their switching costs]" interests_map: our_interests: must_have: ["[Non-negotiable items]"] important: ["[Strong preference but flexible]"] nice_to_have: ["[Trading chips — things we can give up]"] their_likely_interests: must_have: ["[What they can't live without]"] important: ["[Strong preferences]"] nice_to_have: ["[Things they might trade]"] black_swans: ["[Hidden info that could change everything]"] preparation_checklist: - accusation_audit_drafted: false - calibrated_questions_prepared: false - anchoring_strategy_chosen: false - concession_plan_mapped: false - walkaway_criteria_clear: false ``` ### 1.2 Counterpart Style Assessment Identify their negotiation style to adapt your approach: **Analyst (40% of negotiators)** - Signs: Data-heavy emails, long pauses, asks for details, skeptical tone - Approach: Send information in advance. Use silence. Provide evidence. Never rush them. - Danger: They'll out-prepare you if you wing it. - Key phrase: "I want to make sure we get this right." **Assertive (25%)** - Signs: Fast pace, interrupts, states positions firmly, competitive language - Approach: Let them talk first. Mirror their energy (not aggression). Use calibrated questions to redirect. Respect their time. - Danger: They'll steamroll you if you're passive. - Key phrase: "I hear how important this is to you." **Accommodator (20%)** - Signs: Warm tone, relationship-focused, avoids conflict, says "yes" easily - Approach: Build rapport first. Ask directly about concerns — they won't volunteer negatives. Verify "yes" means real agreement (not just avoiding conflict). - Danger: Their "yes" is often "maybe." Deals can unravel post-handshake. - Key phrase: "I want to make sure this works for both of us — what concerns do you have?" **Connector (15%)** - Signs: Name-drops, references other deals, builds coalitions, values status - Approach: Acknowledge their network. Frame deals as wins they can talk about. Reference social proof. - Danger: They may be performing consensus they don't actually have. - Key phrase: "This would be a great story for your team." ### 1.3 Power Analysis Rate each factor 1-5 for both sides: | Power Source | Us | Them | Notes | |---|---|---|---| | **Alternatives** (BATNA strength) | | | Better alternatives = more power | | **Information** (who knows more) | | | Knowledge of their constraints/budget | | **Time** (who's more urgent) | | | Deadlines create pressure | | **Legitimacy** (standards/precedent) | | | Market rates, industry norms | | **Relationship** (ongoing value) | | | Long-term partnership leverage | | **Commitment** (sunk costs) | | | How invested are they already | | **Skill** (negotiation experience) | | | Experience at the table | **Total: Us [__] vs Them [__]** - If we're stronger: Anchor aggressively, push for value - If balanced: Focus on creative trades, expand the pie - If they're stronger: Improve BATNA before negotiating, use tactical empathy to equalize --- ## Phase 2: Opening & Framing ### 2.1 The Accusation Audit List every negative thought they might have about you or this deal. Say them FIRST: Template: > "Before we start, I want to address some things you might be thinking. You might feel that [negative #1]. You're probably concerned that [negative #2]. And I wouldn't blame you if you thought [negative #3]. I want you to know that I understand these concerns, and here's how I'd like to address them..." Examples by context: - **Salary negotiation**: "You might think I'm being ungrateful or greedy for bringing this up..." - **Vendor pricing**: "You probably feel we're just trying to squeeze your margins..." - **Partnership**: "You might worry we're too small to deliver on this..." - **Client scope change**: "I know it probably seems like we're moving the goalposts..." Why it works: Naming fears diminishes them. Unspoken objections fester; spoken ones shrink. ### 2.2 Anchoring Strategy **When to anchor first (make the first offer):** - You have strong information about fair value - You want to set the frame - You're selling (anchor high) or buying something commoditized (anchor low) **When to let them anchor first:** - You have less information than them - You suspect their range might be higher than yours - You want to discover their expectations **Anchoring formulas:** For SELLING (salary, services, products): 1. Research market range (low–high) 2. Set your anchor at 15-30% above your target 3. Justify with specific data points 4. Never use round numbers ($127,500 not $130,000) For BUYING (vendors, contracts, acquisitions): 1. Research market range 2. Set anchor at 60-70% of their likely ask 3. Justify with comparables 4. Include non-monetary value in your counter ### 2.3 Frame Control The person who sets the frame controls the negotiation. Common frames: | Frame | How to Set It | Example | |---|---|---| | **Partnership** | "How do we make this work for both of us?" | Long-term deals | | **Precedent** | "The standard rate for this is..." | Rate negotiations | | **Scarcity** | "We have capacity for 2 more clients this quarter" | Sales | | **Loss** | "Without this, the risk is..." | Upselling | | **Fairness** | "I want to make sure this is fair for everyone" | Any negotiation | | **Expert** | "In my experience with 50+ similar deals..." | Credibility | --- ## Phase 3: Tactical Techniques (During the Negotiation) ### 3.1 Core Techniques Reference **Mirroring** — Repeat their last 1-3 words with rising inflection - Purpose: Gets them to elaborate without asking a question - Example: Them: "We just can't do that price." You: "...can't do that price?" - Use 3-5 times per conversation. Overuse becomes obvious. **Labeling** — Name their emotion with "It seems like..." / "It sounds like..." / "It looks like..." - Purpose: Validates their experience, builds trust, surfaces hidden concerns - Example: "It sounds like timeline is really what's driving this decision." - Follow with silence. Let the label do its work. - Never say "I understand" — it's about THEM, not you. **Calibrated Questions** — "How" and "What" questions that give them the illusion of control - Purpose: Makes them solve YOUR problem - Power questions: - "How am I supposed to do that?" (gentle pushback on unreasonable asks) - "What does success look like for you?" - "How does this fit within your budget process?" - "What's the biggest challenge you're facing with this?" - "How would you like me to proceed?" - "What happens if we don't reach an agreement?" - "How can I make this work within your constraints?" - "What would you need to see to move forward?" **Tactical Silence** — Pause 4-7 seconds after making a point or asking a question - Purpose: Creates discomfort that the other side fills (usually with concessions or information) - Hardest technique to master. Practice counting silently to 5. **Late-Night FM DJ Voice** — Slow, calm, downward-inflecting tone - Purpose: Signals confidence and control. Calms heated moments. - Use for: Delivering tough messages, anchoring, de-escalation - Never use for: Building rapport (too cold), brainstorming (kills energy) ### 3.2 The "That's Right" Method Most powerful two words in negotiation. Getting "That's right" means genuine buy-in (unlike "you're right" which is dismissive). Steps to trigger it: 1. Listen actively to their full position 2. Paraphrase their situation comprehensively 3. Label the emotions behind their words 4. Summarize: "So what you're saying is [their world, their constraints, their feelings]..." 5. Wait for "That's right." Only propose solutions AFTER you get "That's right." ### 3.3 Saying "No" Without Saying No Never say "No" directly. Use graduated responses: 1. **"How am I supposed to do that?"** (gentlest — makes them rethink) 2. **"I'd love to but I'm unable to do that."** (firm but warm) 3. **"I'm sorry, that just doesn't work for us."** (definitive) 4. **"I'm sorry, no."** (nuclear — use only when walking away) ### 3.4 Concession Strategy **The Ackerman Method** (for price negotiations): 1. Set target price 2. First offer: 65% of target 3. Second: 85% of target 4. Third: 95% of target 5. Final: 100% — use precise number ($47,823 not $48,000) + add non-monetary item **Concession rules:** - Never make the first concession on price (trade something else first) - Every concession must get something in return ("If I can do X, would you be able to do Y?") - Concessions should decrease in size (signals you're approaching your limit) - Never concede on your own — always tie it to their move - Log every concession in real time: ```yaml concession_log: - round: 1 we_gave: "[What we conceded]" we_got: "[What they conceded]" their_reaction: "[How they responded]" next_move: "[Our planned next step]" ``` ### 3.5 Handling Deadlocks When negotiations stall: 1. **Change the shape** — Add variables (timeline, scope, payment terms, exclusivity) 2. **Go to the balcony** — "Let me think about this and come back to you" (breaks emotional escalation) 3. **Use a hypothetical** — "What if we could [creative solution]? Would that change things?" 4. **Bring in a Black Swan** — Reveal new information strategically 5. **Change the people** — Suggest involving someone else ("Would it help to bring in [person]?") 6. **Re-anchor on interests** — "Let's step back. What are we both trying to achieve here?" 7. **Strategic walk-away** — "I don't think we can make this work. I appreciate your time." (Often gets a callback) --- ## Phase 4: Scenario Playbooks ### 4.1 Salary Negotiation **Preparation:** - Research: Glassdoor, Levels.fyi, LinkedIn salary insights, industry reports - Calculate your market value range (P25-P75) - List 3-5 concrete achievements with $ impact - Know your BATNA (other offers, current job value) **Script:** 1. "I'm really excited about this role and want to make this work." (frame: partnership) 2. "Based on my research and the value I bring, I was thinking in the range of $[anchor — 15-20% above target]." 3. If they counter low: "I appreciate that. Help me understand — how did you arrive at that number?" 4. "What I bring specifically is [achievement 1: saved $X], [achievement 2: grew Y by Z%], and [achievement 3]." 5. If stuck: "Is salary the only lever, or can we look at [equity, bonus, title, remote days, signing bonus, review timeline]?" **Never say:** "I need $X because of my expenses/mortgage/etc." (irrelevant to them) ### 4.2 Vendor/Contract Negotiation **Preparation:** - Get 3+ competing quotes (real BATNA) - Research their margins, competitors, and contract terms - Identify their fiscal year-end (budget pressure) **Script:** 1. "We really like your product and want to make this work." (genuine interest) 2. "We've received competitive proposals at [lower number]. What can you do?" 3. If they hold: "What would a 2-year commitment look like?" (trade commitment for discount) 4. "Can we structure payment terms differently? [Quarterly vs annual, net-60 vs net-30]" 5. Always negotiate: implementation fees, support tier, training, SLA, auto-renewal removal, price lock period ### 4.3 Client Deal Negotiation **Preparation:** - Quantify the value you deliver (ROI, time saved, revenue generated) - Know their budget cycle and decision process - Map all stakeholders and their interests **Script:** 1. Lead with value: "Based on what you've shared, this should [save/generate] approximately $[X] annually." 2. Present three-tier pricing (the middle one is your target — decoy effect) 3. If they push on price: "I want to make sure you get the outcome you need. If we reduce scope to [X], we could come in at [Y]. Would that work?" 4. Never discount without removing scope. Ever. Price = value. 5. "What would need to be true for you to move forward this week?" ### 4.4 Partnership/Equity Negotiation **Key principles:** - Everything is negotiable: vesting, cliffs, acceleration, roles, decision rights - Get it in writing before anyone does work - Negotiate control (voting, board seats) separately from economics (equity %) **Topics to cover:** 1. Equity split and vesting schedule (standard: 4yr vest, 1yr cliff) 2. Decision-making process (unanimous? majority? domain-specific?) 3. What happens if someone leaves (buyback, drag-along, tag-along) 4. Cash vs equity compensation for each partner 5. IP assignment (everything created belongs to the company) 6. Non-compete and non-solicit terms 7. Exit scenarios (sale, IPO, dissolution) --- ## Phase 5: Reading the Room ### 5.1 Body Language Signals (In-Person/Video) | Signal | Likely Meaning | Your Move | |---|---|---| | Leaning forward | Engaged, interested | Keep going, make your ask | | Arms crossed + leaning back | Defensive or skeptical | Label: "It seems like something about that doesn't sit right" | | Looking at watch/phone | Losing interest or time pressure | Speed up or offer a break | | Nodding slowly | Processing, somewhat agreeing | Pause. Let them speak. | | Rapid nodding | Wants you to stop talking | Stop. Ask: "What are your thoughts?" | | Steepled fingers | Feeling confident/superior | They think they have leverage. Probe: "What am I missing?" | | Touching face/neck | Discomfort or uncertainty | Label the emotion. Slow down. | | Mirroring YOUR posture | Rapport established | Good sign — proceed to closing | ### 5.2 Verbal Tells | They Say | They Mean | Your Move | |---|---|---| | "That's not in our budget" | "Not in THIS budget, but maybe another" | "What budget would this come from?" | | "We need to think about it" | Objection they won't voice | "What specifically do you need to think through?" | | "We're talking to others too" | Leverage play (may be true) | "Of course. What would make us the clear choice?" | | "That's fair" | Possible warning — check if genuine | "I want to make sure it actually IS fair. What concerns do you have?" | | "My hands are tied" | Someone else has authority | "Who else would need to be involved to make this work?" | | "We usually pay X" | Anchoring with precedent | "Help me understand — what was the scope of that engagement?" | | "Can you do better?" | Lazy negotiating — testing you | "Better in what way? Help me understand what you need." | | "Final offer" | Probably not final (especially first time) | Stay calm. "I appreciate you being direct. Let me ask — [calibrated question]" | ### 5.3 Email/Async Negotiation Rules - Don't negotiate price over email if possible (call or meet) - If you must: be brief, use precise numbers, end with a question - Response timing matters: too fast = eager, too slow = disinterested. 4-24 hours is ideal. - Never write anything you wouldn't want forwarded (assume it will be) - Put your best offer in writing only when you're confident they'll accept --- ## Phase 6: Closing & Post-Negotiation ### 6.1 Closing Techniques **The Rule of Three** — Confirm agreement 3 times in 3 different ways: 1. Direct: "So we're agreed on $X with Y terms?" 2. Summary: "Let me make sure I have this right: [full summary]" 3. Implementation: "Great. How should we handle the paperwork?" **Implementation questions** (most important step — deals die in execution): - "What does the approval process look like on your side?" - "Who else needs to sign off?" - "What timeline are we looking at for getting this finalized?" - "What could prevent this from moving forward?" ### 6.2 Post-Negotiation Review Fill this out after EVERY significant negotiation: ```yaml negotiation_review: date: "[YYYY-MM-DD]" counterpart: "[Who]" context: "[What was negotiated]" outcome: result: "" # win|lose|partial|no-deal our_target: "[What we wanted]" actual_result: "[What we got]" satisfaction: "" # 1-10 relationship_impact: "" # strengthened|neutral|strained what_worked: - "[Technique or approach that was effective]" what_didnt: - "[Where we lost ground or made mistakes]" lessons: - "[Key takeaway for next time]" black_swans_discovered: - "[Hidden information that emerged]" follow_up_actions: - action: "[What needs to happen next]" owner: "[Who]" deadline: "[When]" ``` ### 6.3 The 48-Hour Rule Within 48 hours of reaching agreement: 1. Send written summary of all terms (email) 2. Confirm next steps and timeline 3. Thank them genuinely (builds long-term relationship) 4. Make first implementation move (momentum kills deal decay) --- ## Phase 7: Advanced Techniques ### 7.1 Multi-Party Negotiations When more than 2 parties are involved: - Map every stakeholder's interests SEPARATELY - Build coalitions before the main negotiation - Identify the "swing vote" — who is undecided? - Use bilateral pre-meetings to align positions - In the room: address the most skeptical person's concerns first ### 7.2 Cross-Cultural Considerations | Culture Type | Approach | Watch For | |---|---|---| | **Direct** (US, Germany, Israel, Netherlands) | State positions clearly, expect pushback | Don't mistake bluntness for hostility | | **Indirect** (Japan, Korea, Thailand, much of LATAM) | Read between lines, proposals in writing, patience | "Yes" may mean "I heard you" not "I agree" | | **Relationship-first** (Middle East, China, parts of Africa) | Invest in dinners, trust-building, long timelines | Rushing to terms = insult | | **Contract-first** (US, UK, Australia) | Get to specifics quickly, lawyers early | Over-reliance on paper; trust matters too | ### 7.3 Negotiating Under Pressure When you're in a weak position: 1. **Improve your BATNA first** — Don't negotiate until you have alternatives 2. **Slow everything down** — Pressure thrives on speed 3. **Ask more questions** — Information is power 4. **Unbundle the deal** — Negotiate each element separately 5. **Introduce new variables** — More items = more trading opportunities 6. **Use objective criteria** — Market data, benchmarks, industry standards 7. **Strategic vulnerability** — "I'll be honest, we need this to work. Here's why it's worth making it work for you too." ### 7.4 Negotiating with Difficult People **The Bully** — Aggressive, intimidating, threatens - Stay calm. Mirror their words (not energy). "It seems like you feel strongly about this." - Never match aggression. Silence is your weapon. - "I want to find a solution. Help me understand what you need." **The Ghost** — Stops responding, avoids commitment - "Have you given up on this project?" (triggers "No" response) - Set deadlines: "I can hold this offer until [date]. After that, my availability changes." - Go around: find another contact at their organization. **The Nibbler** — Agrees, then asks for "one more thing" repeatedly - "I'm happy to discuss that. What would you be willing to adjust from what we've already agreed?" - Every nibble gets a counter-nibble. **The Authority Excuse** — "I need to check with my boss" - Ask upfront: "Who else is involved in this decision?" - "When you check with them, what do you think they'll focus on?" - Offer to present to the decision-maker directly. --- ## Quick-Reference: Negotiation Scoring Rubric Score your preparation and performance (0-100): | Dimension | Weight | Score (0-10) | |---|---|---| | **Preparation** (research, BATNA, interests mapped) | 25% | | | **Opening** (frame, anchor, accusation audit) | 15% | | | **Information gathering** (questions, listening, discovery) | 20% | | | **Value creation** (expanded pie, creative trades) | 15% | | | **Tactical execution** (techniques, concession management) | 15% | | | **Closing** (commitment, implementation, follow-up) | 10% | | **Weighted total: [__] / 100** - 80+: Expert negotiation - 60-79: Solid performance - 40-59: Adequate — review what was missed - Below 40: Significant preparation or technique gaps --- ## Common Mistakes (Avoid These) 1. **Negotiating against yourself** — Making concessions before they even push back 2. **Splitting the difference** — Lazy compromise leaves value on the table 3. **Accepting the first offer** — There's ALWAYS room to negotiate 4. **Negotiating only on price** — Scope, timeline, terms, support, payment structure are all levers 5. **Talking too much** — The more you talk, the more you reveal. Listen 70%, talk 30%. 6. **Taking it personally** — It's business. Separate the people from the problem. 7. **No BATNA** — Negotiating without alternatives = negotiating from weakness 8. **Winging it** — The best negotiators prepare more, not less 9. **Ignoring implementation** — A deal on paper means nothing if execution isn't planned 10. **Burning bridges** — Today's opponent is tomorrow's partner. Always leave gracefully.

path: README.md
content: # Negotiation Mastery 🤝

The most comprehensive negotiation skill for AI agents. Covers salary talks, vendor contracts, client deals, partnerships, and high-stakes conversations with proven frameworks from FBI hostage negotiation, Harvard PON, and real-world deal-making.

## Install

```bash
clawhub install afrexai-negotiation-mastery
```

## What's Inside

- **Strategic preparation system** — Negotiation brief template, counterpart profiling, power analysis matrix
- **7-phase workflow** — From research through closing and post-negotiation review
- **Core techniques** — Mirroring, labeling, calibrated questions, accusation audit, Ackerman method, tactical silence
- **4 complete playbooks** — Salary, vendor, client deal, and partnership negotiation with word-for-word scripts
- **Body language & verbal tells guide** — Read the room in person, on video, or over email
- **Advanced tactics** — Multi-party negotiations, cross-cultural considerations, handling difficult counterparts
- **Scoring rubric** — Rate your negotiation performance across 6 weighted dimensions
- **Post-negotiation review template** — Capture lessons and improve over time

## Quick Start

Tell your agent: *"I have a salary negotiation next week. Help me prepare."*

The agent will walk you through the full preparation brief, help you research market rates, draft your accusation audit, prepare calibrated questions, and build your concession strategy.

## Who It's For

- Founders negotiating deals, partnerships, and funding
- Sales teams closing enterprise contracts
- Professionals negotiating salary and promotions
- Procurement teams managing vendor relationships
- Anyone who wants to stop leaving money on the table

## ⚡ Level Up

Want industry-specific negotiation context for your vertical?

**[AfrexAI Context Packs ($47)](https://afrexai-cto.github.io/context-packs/)** — Deep industry knowledge that powers smarter negotiations:
- **SaaS Pack** — Enterprise sales cycles, pricing models, churn reduction
- **Professional Services Pack** — SOW negotiation, scope creep management, rate cards
- **Legal Pack** — Contract terms, liability frameworks, regulatory constraints
- **Real Estate Pack** — Deal structures, commission splits, contingencies

## 🔗 More Free Skills by AfrexAI

- [afrexai-lead-hunter](https://clawhub.com/skills/afrexai-lead-hunter) — Find and qualify prospects
- [afrexai-proposal-engine](https://clawhub.com/skills/afrexai-proposal-engine) — Write winning proposals
- [afrexai-pricing-strategy](https://clawhub.com/skills/afrexai-pricing-strategy) — Price your products right
- [afrexai-customer-support](https://clawhub.com/skills/afrexai-customer-support) — Retain and delight customers
- [afrexai-competitive-intel](https://clawhub.com/skills/afrexai-competitive-intel) — Know your competition

**[Browse all AfrexAI skills →](https://afrexai-cto.github.io/context-packs/)**


Security scan verdicts — ClawScan: clean | static analysis: clean | VirusTotal: clean | SkillSpector: clean (LOW)