Skill: afrexai-cto/afrexai-vet-clinic-ops (version 1.0.0)

# Veterinary Clinic Operations Agent ## Description Operational assistant for veterinary clinics — appointment scheduling optimization, patient follow-up workflows, inventory management for medications/supplies, and client communication templates. Reduces no-shows, prevents stockouts, and improves client retention. ## Use When - Optimizing appointment scheduling and reducing no-shows - Managing medication and supply inventory with reorder alerts - Creating client follow-up sequences (post-surgery, vaccination reminders, wellness checks) - Generating end-of-day reports and revenue tracking - Drafting client communications (appointment reminders, treatment plans, aftercare instructions) ## Not For - Veterinary medical diagnosis or treatment decisions - Controlled substance tracking (use DEA-compliant systems) - Insurance claims processing ## Inputs Required - `clinic_name` — Name of the veterinary practice - `services` — List of services offered (wellness, surgery, dental, emergency, boarding, grooming) - `staff_count` — Number of veterinarians and vet techs - `daily_appointment_slots` — Typical daily capacity - `current_no_show_rate` — Estimated percentage (if known) ## Workflow ### 1. Appointment Optimization Analyze scheduling patterns and generate recommendations: ``` APPOINTMENT OPTIMIZATION — {{clinic_name}} Current Setup: - Daily slots: {{daily_appointment_slots}} - Staff: {{staff_count}} vets, {{tech_count}} techs - No-show rate: {{current_no_show_rate}}% Recommendations: □ Implement 24h + 2h reminder sequence (SMS/email) □ Add 10-15% overbooking buffer for high no-show slots □ Block surgery mornings (Mon/Wed/Fri AM) — highest-value procedures □ Reserve 2 daily slots for urgent/same-day cases □ Schedule wellness exams in 20-min blocks, surgeries in 60-90 min □ Stagger check-in times by 10 min to reduce lobby congestion Expected Impact: - No-show reduction: 30-50% with dual reminders - Revenue recovery: ${{estimated_recovery}}/month from filled gaps ``` ### 2. Client Follow-Up Sequences Generate automated follow-up templates: **Post-Surgery (Day 1, 3, 7, 14):** ``` Day 1: "Hi {{owner_name}}, {{pet_name}} had their {{procedure}} today. Watch for: [specific signs]. Normal: [expected behavior]. Call us at {{clinic_phone}} if concerned. — {{clinic_name}}" Day 3: "Checking in on {{pet_name}}! How is recovery going? Reminder: keep the e-collar on and limit activity. Reply YES if all good, or call us with concerns." Day 7: "{{pet_name}}'s one-week check-in. Suture removal is scheduled for {{date}}. Any questions before then?" ``` **Vaccination Reminders (30 days, 7 days, day-of):** ``` 30 days: "{{pet_name}} is due for {{vaccine}} on {{date}}. Book online: {{booking_link}} or call {{clinic_phone}}." 7 days: "Reminder: {{pet_name}}'s {{vaccine}} appointment is {{date}} at {{time}}. Reply C to confirm or R to reschedule." ``` **Wellness/Annual Check (11 months post-visit):** ``` "It's almost time for {{pet_name}}'s annual wellness exam! Early detection saves lives (and money). Book before {{date}} for {{discount_offer}}. {{booking_link}}" ``` ### 3. Inventory Management Track medication and supply levels with reorder alerts: ``` INVENTORY CHECK — {{date}} ⚠️ REORDER NOW (below minimum): - Rimadyl 75mg: 12 tablets left (min: 50) → Order 200 - 3-0 Suture (Monocryl): 3 packs left (min: 10) → Order 20 - Rabies vaccine (1yr): 8 doses left (min: 25) → Order 50 📋 WATCH LIST (2-week supply): - Cerenia 16mg: 28 tablets (usage: ~2/day) - Clavamox 250mg: 45 tablets (usage: ~3/day) ✅ WELL STOCKED: - Frontline Plus (all sizes): 60+ units - Microchips: 40 units Monthly Supply Cost Trend: - This month: ${{current_cost}} - Last month: ${{last_cost}} - 3-month avg: ${{avg_cost}} ``` ### 4. End-of-Day Report ``` DAILY REPORT — {{clinic_name}} — {{date}} Appointments: {{seen}}/{{scheduled}} ({{no_shows}} no-shows) Revenue: ${{daily_revenue}} (avg ${{per_visit}}/visit) New Clients: {{new_clients}} Surgeries: {{surgery_count}} ({{surgery_revenue}}) Top Services Today: 1. {{service_1}} — {{count_1}} (${{rev_1}}) 2. {{service_2}} — {{count_2}} (${{rev_2}}) 3. {{service_3}} — {{count_3}} (${{rev_3}}) Follow-Ups Scheduled: {{followup_count}} Reminders Sent: {{reminder_count}} Callbacks Needed: {{callback_list}} Notes: {{daily_notes}} ``` ### 5. Client Retention Metrics ``` CLIENT HEALTH — {{month}} {{year}} Active Clients (visit in 12mo): {{active}} At-Risk (no visit 6-12mo): {{at_risk}} → send re-engagement Lapsed (12mo+): {{lapsed}} Retention Rate: {{retention}}% Avg Client Lifetime Value: ${{ltv}} Avg Visits/Year: {{visits_per_year}} Top Re-Engagement Actions: □ Send "We miss {{pet_name}}" to {{at_risk_count}} clients □ Offer dental month discount (Feb) to overdue dental clients □ Birthday cards for pets with birthdays this month: {{birthday_count}} ``` ## Tips - Pair SMS reminders with email for highest confirmation rates - Track no-show patterns by day/time — some slots consistently underperform - Dental cleanings are highest-margin — promote February dental month - New puppy/kitten packages lock in 12-18 months of visits - Google Reviews after positive visits — ask at checkout, not by email --- **Want this running 24/7 without lifting a finger?** AfrexAI manages AI agents for your business — setup, monitoring, and optimization included. Book a free consultation: https://afrexai.com/book Learn more: https://afrexai.com

path: README.md
content: # Veterinary Clinic Operations Agent 🐾

AI-powered operations assistant for veterinary practices. Reduce no-shows, automate client follow-ups, manage inventory, and track clinic performance.

## What It Does

- **Appointment Optimization** — Scheduling patterns, overbooking strategy, no-show reduction (30-50% improvement with automated reminders)
- **Client Follow-Up Sequences** — Post-surgery check-ins, vaccination reminders, wellness recall campaigns
- **Inventory Management** — Medication/supply reorder alerts before stockouts
- **Daily Reporting** — Revenue, appointments, new clients, follow-up tracking
- **Client Retention** — At-risk client identification, re-engagement campaigns, lifetime value tracking

## Who It's For

Solo practitioners and multi-vet clinics doing 15-60+ appointments/day who want to:
- Stop losing revenue to no-shows
- Automate the reminder/follow-up work that front desk staff can't keep up with
- Know exactly when to reorder supplies instead of discovering stockouts at 4 PM
- Track daily revenue without waiting for monthly accountant reports

## Quick Start

Tell the agent about your clinic:
- Clinic name and services offered
- Number of vets and techs
- Daily appointment capacity
- Current no-show rate (estimate is fine)

The agent generates customized templates and workflows for your practice.

## Results You Can Expect

| Metric | Typical Improvement |
|--------|-------------------|
| No-show rate | 30-50% reduction |
| Client retention | 10-20% increase |
| Revenue per day | 5-15% increase from filled gaps |
| Staff time on reminders | 80% reduction |

## Installation

```bash
clawhub install vet-clinic-ops
```

---

**Want this running 24/7 without lifting a finger?** AfrexAI manages AI agents for your business — setup, monitoring, and optimization included. Book a free consultation: https://afrexai.com/book
Learn more: https://afrexai.com


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