Skill: rachidjarray-hk-qa-fdt/help-and-support (version 0.1.0)

--- name: help-and-support description: Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthrough, are getting started for the first time, or need to report a bug or problem. Covers "how do I use this?", "help me get started", "I'm new", "something is broken", "report a bug", "what version is this?". user-invocable: true disable-model-invocation: false allowed-tools: ["Bash(fdx status*)", "Bash(fdx call helpNarrative*)", "Bash(fdx call onboardingAssistant*)", "Bash(fdx call reportIssue*)", "Bash(fdx call getAppVersion*)"] --- # Help & Support Get contextual help, onboarding guidance, and report issues with the Finance District agent wallet. This skill covers the human-facing support tools. ## Help Narrative — Answer Questions Use when the human has a specific question about how the wallet works: ```bash fdx call helpNarrative --question "<question>" ``` ### Parameters | Parameter | Required | Description | | ------------ | -------- | -------------------------------------------- | | `--question` | Yes | The question to answer | | `--locale` | No | Language/locale preference (e.g. `en`, `zh`) | | `--tone` | No | Response tone (e.g. `friendly`, `technical`) | ### Examples ```bash fdx call helpNarrative --question "How do I send tokens?" fdx call helpNarrative --question "What chains are supported?" fdx call helpNarrative --question "How does the swap work?" --tone technical ``` ## Onboarding Assistant — Guide New Users Use when the human is new or needs a walkthrough of a specific topic: ```bash fdx call onboardingAssistant --question "<question>" ``` ### Parameters | Parameter | Required | Description | | ------------ | -------- | --------------------------------------------- | | `--question` | Yes | The onboarding topic or question | | `--context` | No | Additional context about the user's situation | | `--locale` | No | Language/locale preference | | `--tone` | No | Response tone | ### Examples ```bash # First-time user fdx call onboardingAssistant --question "I just signed up, what should I do first?" # With context fdx call onboardingAssistant \ --question "How do I start earning yield?" \ --context "I have USDC on Ethereum" ``` ## Report an Issue — Bug Reports Use when the human encounters a problem: ```bash fdx call reportIssue \ --title "<short title>" \ --description "<detailed description>" ``` ### Parameters | Parameter | Required | Description | | --------------- | -------- | --------------------------------------------------------- | | `--title` | Yes | Short summary of the issue | | `--description` | Yes | Detailed description of what happened | | `--severity` | No | Issue severity (e.g. `low`, `medium`, `high`, `critical`) | | `--category` | No | Issue category (e.g. `bug`, `feature`, `question`) | ### Examples ```bash fdx call reportIssue \ --title "Swap fails on Polygon" \ --description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \ --severity high \ --category bug ``` ## Check App Version ```bash fdx call getAppVersion ``` Useful for including version information in bug reports or verifying compatibility. ## Flow for New Users 1. Check current status: `fdx status` 2. If not authenticated, guide them through `authenticate` skill 3. Run onboarding: `fdx call onboardingAssistant --question "I'm new, what should I do first?"` 4. Walk through the response with the human 5. Help them explore: check wallet (`wallet-overview` skill), fund it (`fund-wallet` skill) ## Flow for Issue Reporting 1. Ask the human to describe the problem 2. Check app version: `fdx call getAppVersion` 3. Check auth status: `fdx status` 4. Submit the report: `fdx call reportIssue --title "..." --description "..." --severity <level>` 5. Confirm to the human that the issue has been reported ## Prerequisites - `helpNarrative` and `onboardingAssistant` work even without authentication - `reportIssue` requires authentication (`fdx status` to check, see `authenticate` skill)


Security scan verdicts — ClawScan: clean | static analysis: clean | VirusTotal: clean | SkillSpector: clean (LOW)