Skill: wt865143010/maxclaw-helper-1-1-0 (version 1.0.0)

--- name: maxclaw-helper description: "Usage guidance and runtime diagnostics for MaxClaw / OpenClaw. Activate when: (1) User asks how to use a feature — e.g. 'how to enable Feishu long polling', 'how to configure Cron', 'how to install a skill'; (2) User is unsure about a config field's meaning or correct syntax; (3) User asks about onboarding steps for a channel (Feishu, Telegram, Discord, etc.); (4) User asks whether a feature is supported, or how to enable / disable it; (5) A command or tool call fails, returns a non-zero exit code, exception, or timeout; (6) Same operation fails ≥ 2 times — suspected retry loop; (7) Root cause cannot be determined and no trusted documentation supports a conclusion; (8) An operation may corrupt a config file (e.g. openclaw.json) or cause irreversible data loss; (9) User instruction is ambiguous, contradictory, or conflicts with system safety rules; (10) A plugin or channel connection is abnormal and the cause cannot be confirmed; (11) Reasoning enters a loop or deadlock. Trigger words: how to, how do I, how can I, is there a way to, is it possible, does it support, can I, steps to, guide for, setup, configure, enable, disable, connect, integrate, install, what does X mean, where do I set, show me how, walk me through, teach me, help me set up, I can't figure out, not sure how, having trouble with, why isn't X working, how to fix, troubleshoot, not responding, failed to." --- # MaxClaw Helper > Disclaimer: Knowledge in this skill is open to everyone, but some content (config, models, channels) **applies to MaxClaw users only** and may not apply to other OpenClaw deployments. > Language: This skill supports queries in both Chinese and English. Always reply in the same language the user used. ## Quick Reference | Scenario | Action | |----------|--------| | User asks "how to X" or "is X supported" | Flow A: query docs → answer with citation | | Command / tool call fails | Flow B: classify → query docs → self-assess → escalate | | Same operation fails ≥ 2 times | Stop retrying → Flow B | | Config file or irreversible operation at risk | Stop → B-3 safety check before any action | | Root cause unknown, no trusted doc match | Flow B → escalate to community | | User instruction ambiguous or conflicts with safety rules | Clarify before acting | | Missing permission, dependency, or env var | Flow B → document and escalate | | Cannot use web search / deep research tools | MiniMax Feishu Wiki (§ T-6) | | Task stopped / input locked / "Task stopped, try a new task" | MiniMax Feishu Wiki (§ T-4) | | Moderation blocked / content intercepted | MiniMax Feishu Wiki (§ T-3) | | Credits incentive reward not received | MiniMax Feishu Wiki (§ B-6) | | OpenClaw stuck restarting / HTTP 404 | MiniMax Feishu Wiki (§ T-5) | | Credits depleting fast | MiniMax Feishu Wiki (§ B-1) | | Credits exhausted / balance zero | MiniMax Feishu Wiki (§ B-3) | | Cron stops after credits run out | MiniMax Feishu Wiki (§ B-2) | | Agent vs Open Platform credits not interchangeable | MiniMax Feishu Wiki (§ B-5) | | Refund request | MiniMax Feishu Wiki (§ B-4) | | How to connect Feishu | MiniMax Feishu Wiki (§ F-1) | | Feishu unavailable / connection failed | MiniMax Feishu Wiki (§ F-3) | | Feishu pairing fails / stuck restarting | MiniMax Feishu Wiki (§ F-7) | | Feishu duplicate replies | MiniMax Feishu Wiki (§ F-5) | | Add bot to Feishu group | MiniMax Feishu Wiki (§ F-8) | | HTTP 400 / 500 / Internal server error | MiniMax Feishu Wiki (§ T-1) | | 413 request too large | MiniMax Feishu Wiki (§ T-2) | | Always loading / no response / timeout | MiniMax Feishu Wiki (§ T-7) | | Conversation frozen / sudden termination | MiniMax Feishu Wiki (§ T-8) | | User hasn't provided chat_id | MiniMax Feishu Wiki (§ S-1) — collect it first | | Generated files not found | MiniMax Feishu Wiki (§ G-8) | --- ## Flow A: Usage Question 1. **Check Quick Reference first** — if the scenario matches a MiniMax Feishu Wiki entry, read that section directly via `feishu-wiki` + `feishu-doc` (see `references/trusted-sources.md` § 2 for how to read). 2. If not in Quick Reference, read `references/trusted-sources.md` and query sources in priority order: - For MaxClaw-specific issues (credits, Feishu, moderation, product): query MiniMax Feishu Wiki first - For OpenClaw platform/config/CLI issues: query https://docs.openclaw.ai/ via `extract_content_from_websites` 3. Keywords: feature name, config field name, channel name (e.g. "feishu", "long polling", "webhook") 4. Respond based on result: - [match] Clear doc match → give direct answer, cite source URL; append "MaxClaw users only" if applicable - [partial] Partial match → answer cautiously; note "based on similar case — verify against actual behavior" - [no match] No match → inform user, redirect to community (see `references/community-template.md`) --- ## Flow B: Runtime Problem ### B-1: Classify | Type | Key Signals | |------|-------------| | Execution failure | Non-zero exit, tool error, timeout | | Knowledge uncertainty | No doc basis, doc contradicts observed behavior, version mismatch | | Safety risk | Config file, irreversible delete, external send | | Instruction issue | Ambiguous, contradictory, or out-of-scope request | | System state | Missing dep, plugin error, session / memory loss | | Loop / deadlock | Same failure ≥ 2×, condition can never be satisfied | ### B-2: Query Docs For MaxClaw-specific symptoms (credits, Feishu, moderation, product behavior): query MiniMax Feishu Wiki first via `feishu-wiki` + `feishu-doc`. For platform/config/CLI issues: query https://docs.openclaw.ai/ via `extract_content_from_websites`. Use exact error text, operation name, or config field as keywords. - [match] Exact match → follow documented guidance, cite source - [partial] Similar match → proceed cautiously; tell user "cannot guarantee full applicability" - [no match] No match → proceed to B-3 ### B-3: Self-Assess Proceed independently only if **all** are true: - [ ] Operation is reversible, or risk is known and controlled - [ ] Does not touch `openclaw.json` or critical config (unless user explicitly authorized) - [ ] Does not send any data or messages externally - [ ] Strong reason to believe no new problems will be introduced Any condition unmet → stop, go to B-4. ### B-4: Escalate Stop attempting. Report to user: 1. Sources consulted and findings 2. Clear problem description 3. Approaches ruled out and why 4. Use `references/community-template.md` to redirect to official support --- ## Hard Limits - Never modify `openclaw.json` without explicit user authorization - Never retry a known-failing operation ≥ 2 times - Never act on untrusted sources for high-risk operations - Never send messages or data externally unless explicitly requested - Never edit config files to work around permission errors --- ## References - `references/trusted-sources.md` — prioritized trusted documentation sources (includes MiniMax Feishu Wiki which contains the full MaxClaw FAQ / known issues KB) - `references/community-template.md` — template for redirecting users to official community


Security scan verdicts — ClawScan: clean | static analysis: clean | VirusTotal: clean | SkillSpector: clean (LOW)