Skill: jiangtaoid/export-business-assistant (version 1.0.1)

--- name: export-business-assistant description: "外贸业务全能助手 — 开发信、报价单、合同、物流、报关一站式指南。当外贸从业者需要写开发信、处理询盘、制定报价、处理纠纷时使用。" version: 1.0.1 author: Popeye license: MIT user-invocable: true --- # 外贸业务全能助手 一站式外贸业务指南，从开发客户到出货全流程。 --- ## 开发信模板 ### 冷启动开发信 **主题行公式：** - `[产品] + [利益点] for [公司名]` - `Question about [产品] sourcing` - `[公司名] - [产品] supplier recommendation` **正文模板：** ``` Subject: [产品] for [公司名] - Factory Direct Supply Hi [名字], I noticed that [公司名] sources [产品类别] from China. We are a specialized manufacturer with [X年] experience in [产品领域]. Our key advantages: • Quality: [认证/标准] • Price: Factory direct, [X]% lower than trading companies • Lead time: [X] days for standard orders Would you be open to a quick call to discuss your upcoming needs? Best regards, [你的名字] [公司名] [联系方式] ``` ### 跟进邮件（无回复后） ``` Subject: Re: [产品] for [公司名] Hi [名字], I wanted to follow up on my previous email. I understand you might be busy. If now isn't the right time, I can reach out later. In the meantime, here's a recent case study of how we helped [类似客户] reduce costs by [X]%: [链接] Let me know if you'd like more details. Best regards, [你的名字] ``` --- ## 询盘回复模板 ### 标准询盘回复 ``` Dear [名字], Thank you for your inquiry about [产品]. Here is our offer: **Product:** [产品名称] **Specification:** [规格参数] **MOQ:** [最小起订量] **Unit Price:** [价格] (FOB/CIF [港口]) **Lead Time:** [交期] **Payment Terms:** [付款方式] **Why choose us:** • [优势1] • [优势2] • [优势3] **Sample Policy:** We can provide samples for quality evaluation. [样品政策] **Next Steps:** 1. Confirm specifications 2. Arrange sample (if needed) 3. Proceed with order Looking forward to your feedback. Best regards, [你的名字] ``` ### 价格谈判技巧 **降价策略：** 1. 增加数量 → 降低单价 2. 改变规格 → 降低成本 3. 改变付款方式 → 降低风险溢价 4. 改变交期 → 降低加班成本 **降价话术：** ``` We understand your budget concern. Here are some options: Option 1: Increase quantity to [X] units → Price: [新价格] Option 2: Adjust specification to [新规格] → Price: [新价格] Option 3: Prepay [X]% → Price: [新价格] Which option works best for you? ``` --- ## 报价单模板 ``` QUOTATION Date: [日期] Valid Until: [有效期] SELLER: 公司名称 地址 联系方式 BUYER: 客户公司名称 地址 联系方式 | Item | Description | Qty | Unit Price | Amount | |------|-------------|-----|------------|--------| | 1 | [产品名称] | [数量] | [单价] | [金额] | | 2 | [产品名称] | [数量] | [单价] | [金额] | **Total:** [总金额] **Incoterms:** FOB [港口] / CIF [港口] **Lead Time:** [交期] **Payment Terms:** T/T [X]% deposit, balance before shipment **Packing:** [包装方式] Terms & Conditions: 1. 价格有效期：[X] 天 2. 样品确认后 [X] 天内下单有效 3. 付款后 [X] 天内交货 ``` --- ## 合同要点 ### 外贸合同核心条款 1. **产品描述**：名称、规格、数量、质量标准 2. **价格条款**：单价、总价、贸易术语（FOB/CIF/DDP） 3. **付款方式**：T/T、L/C、D/P 等 4. **交货条款**：交期、港口、运输方式 5. **检验条款**：检验标准、检验地点 6. **索赔条款**：索赔条件、索赔期限 7. **仲裁条款**：争议解决方式 ### 常用付款方式对比 | 方式 | 风险 | 适用场景 | |------|------|----------| | T/T 全款 | 买家风险大 | 小额、老客户 | | T/T 30%+70% | 风险共担 | 常规订单 | | L/C at sight | 银行担保 | 大额、新客户 | | D/P | 卖家风险大 | 信任客户 | --- ## 物流与报关 ### 常用贸易术语 | 术语 | 卖家责任 | 风险转移点 | |------|----------|------------| | EXW | 最少 | 工厂交货 | | FOB | 装船前 | 装运港船上 | | CIF | 运费+保险 | 装运港船上 | | DDP | 最多 | 目的地交货 | ### 报关单证清单 - [ ] 商业发票（Commercial Invoice） - [ ] 装箱单（Packing List） - [ ] 提单（Bill of Lading） - [ ] 原产地证（Certificate of Origin） - [ ] 质检报告（Quality Certificate） - [ ] 保险单（Insurance Policy，如 CIF） --- ## 纠纷处理 ### 质量问题处理 **客户投诉时：** ``` Dear [名字], Thank you for bringing this to our attention. We take quality issues seriously. To help us investigate: 1. Could you send photos/videos showing the problem? 2. How many units are affected? (approximate percentage) 3. Is the issue consistent or random? We will investigate immediately and provide a solution within [X] hours. Possible solutions: • Replacement of defective items • Credit for future orders • Partial refund We value our partnership and will make this right. Best regards, [你的名字] ``` ### 延期交货处理 ``` Dear [名字], I apologize for the delay in your order [订单号]. Current status: [当前状态] Reason: [延期原因] New ETA: [新的交期] Compensation offered: • [补偿方案，如折扣、加速运输等] We understand the impact and are taking steps to prevent recurrence. Please let me know if this works for you. Best regards, [你的名字] ``` --- ## 工作流程 当外贸从业者需要帮助时： 1. 识别具体场景（开发信/询盘/报价/合同/物流/纠纷） 2. 提供对应的模板和策略 3. 根据具体情况调整建议 --- Made by Popeye 🥬 --- ## 💼 定制服务 需要更专业的帮助？Popeye 提供定制服务。 **联系方式：** - 邮箱：[REDACTED_SECRET] - 在对话中直接说「我需要定制服务」 --- Made by Popeye 🥬


Security scan verdicts — ClawScan: clean | static analysis: clean | VirusTotal: clean | SkillSpector: clean (LOW)