Quick Start: Create a Sales Email Prompt Template > Get Started with Sales Email Prompt Templates


https://trailhead.salesforce.com/content/learn/projects/quick-start-create-a-sales-email-prompt-template/get-started-with-sales-email-prompt-templates

# プロンプトビルダーが設定にない場合

einstein setup　が有効になっていない
有効にしていても、画面を一度更新しないと出てこなかった....

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/e3ac7032-92a6-4be4-a6c3-6b3cec38227a.png)


# Agentforce Service Agent がない

+ [Agentforce Innovator - Build & Customize and Agent](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PX4UU)


# sales emailがない？

+ [Get Started with Sales Email Prompt Templates iam not getting option of sales email ,please once check the isuue](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000KCXoZ)

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/81013c55-83b0-4f78-90ab-a696a1f88744.png)

:::note
We have to "Turn on Sales Emails" under "Einstein for Sales" and assign the permission set Einstein Sales Emails 

https://help.salesforce.com/s/articleView?id=sf.einstein_sales_emails_setup.htm&type=5

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007bLTpDSAW 
:::

:::note
Goto Setup -->Einstein for Sales 

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/54338b70-8537-4d8c-ad2b-5eb7bc6fcc13.png)
:::

+ [sales email option was not showing please help me](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PY45J)



# Create A Connection Between A Guest Event And Reservation : GE-00000001がない

+ [While associating the External Reservation with a Guest Event, I cannot find the "GE-00000001" Guest Event in my Playground, nor can I find the given associated contact or Account.](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007eqh6ESAQ)

:::note
 Can you please open the  Guest Events object tab and see if there are any records available in the list view? Also, make sure that you have follow this step: 

1. In the Einstein panel, type "Check in Sofia Rodriguez", then press enter.
2. After a few moments, Einstein should respond that check-in is complete, along with some details of the check-in. The Guest Event record was created too.

ゲスト イベント オブジェクト タブを開いて、リスト ビューに利用可能なレコードがあるかどうかを確認してください。また、次の手順を実行したことを確認してください。 

1. Einstein パネルで「Sofia Rodriguez をチェックイン」と入力し、Enter キーを押します。
2. しばらくすると、Einstein はチェックインが完了したことと、チェックインの詳細を応答します。ゲスト イベント レコードも作成されました。
:::


# External Reservationsがない

+ [I am not getting the option to create new external reservation from sales home page in Get Started with Sales Email Prompt Templates](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000KEVK80AP)

# Guest Events がない

+ [When adding a New Prompt Template, for Related Object field, I am not getting an option for "Guest Event." How do I proceed?](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PXCts)


![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/0e16371c-8654-4037-aa65-6b04266f208a.png)

:::note
Please make sure you have this setting 

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/7f961949-122f-446a-93de-b6da46c18154.png)

https://trailhead.salesforce.com/content/learn/projects/quick-start-create-a-sales-email-prompt-template/get-started-with-sales-email-prompt-templates
:::


# Guest Events tab がない？

+ [Unable to see any guest records in guest tab](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX000000V7eF0AS)
+ [Unable to see the "Guest Events tab"](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PW4240AD)


# 自分でやってみたら

### ER-00000004がない

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/b87e5f28-9c15-4424-a4b8-671fc1311976.png)


![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/daea9bc0-3226-4e0c-aa2c-1de37858bb88.png)

困った。適当に作っておくか...　ER-00000003をコピーした


![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/3e123c8b-c9ad-4a48-a7c3-467927d2bd6c.png)

上記部分

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/e8fc8165-981a-4eed-aeb9-0f673e1188bc.png)


![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/7eb92b84-0cde-4362-9879-e7703d541313.png)


![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/864da920-b9a2-42c7-ae9b-1bf401f84fdc.png)

合格できたな。

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/f4205021-b90e-494e-a0fd-27cba55c45da.png)

### テストロジックは何も見てない？

+ [評価は、次のコンテンツなしで完了しました: 最後のジョブ ステータス、統合プロファイルの合計、および Sofia の 3 つの予約](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PWYnn0AH)

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/0d431334-78b2-49f9-bf82-2be7479376a5.png)