トレイルヘッドでのユーザの登録でのエラー



+ [Aaron Hartzler](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#aaron-hartzler)
+ [Ada Balewa](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#cant-find-user-ada-balewa)
+ [Allison Wheeler Courtney Brown](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#allison-wheeler-courtney-brown)
+ [Amy Daniels](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#amy-daniels)
+ [Andy Young](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#andy-young)
+ [Carmen Jones]()
+ [fsuzuki](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#fsuzuki)
+ [Fumiko Suzuki and Aaron Hartzler](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#fumiko-suzuki--and-aaron-hartzler)
+ [Eric Jackson Anuj Singh](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#eric-jackson-anuj-singh)
+ [Ian Lin](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#ian-lin)
+ [Jack Rogers](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#jack-rogers)
+ [Jane Cando](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#jane-cando)
+ [Kate Johnson](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#kate-johnson)
+ [Laura Garza](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#laura-garza)
+ [Maria Jimenez](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#maria-jimenez)
+ [Maria Thompson](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#maria-thompson)
+ [Maya Pasqua](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#maya-pasqua)
+ [Noah Larkin](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#noah-larkin)
+ [Sia Thripio](https://qiita.com/Keiji_otsubo/items/67869eabd864cb4547b6#sia-thripio)
+ [Sean Forbes トレイルヘッドでのエラー](https://qiita.com/Keiji_otsubo/items/931c116e655788e1004c)
------------------------------

+ [Salsforce Platform not showing](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007AiFHv)

:::note
Deactivate other users with Salesforce platform licenses.

Salesforce プラットフォーム ライセンスを持つ他のユーザーを非アクティブ化します。
:::


# Aaron Hartzler

+ [I am trying to add new user on playground, it says that username already exists](https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000H34BASAZ)
+ [Getting "Error: Duplicate Username." when I am trying to add new Users for my org](https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000A8klBSAR)
+ [重複としてフラグが立てられているため、アーロンを作成できません。](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007MbBcv)

:::note
Perhaps the initials and colors happened to match.
It has been suggested in the past that today's date should be added to reduce the chance of a coincidence.

おそらく、イニシャルと色がたまたま一致していました。
偶然の一致の可能性を減らすために、今日の日付を追加する必要があることが過去に提案されています。
:::

**Could not find a user name 'Aaron Hartzler'.**

+ [configure an email letterhead and template](https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000A8wBNSAZ)

障害みたいです。

Engineering team is aware of this issue and they are working on it with priority. We will get back to you once after we get an update fron the Engineering team.


エンジニアリング チームはこの問題を認識しており、優先的に取り組んでいます。エンジニアリング チームから最新情報が届きましたら、改めてご連絡いたします。

**Contact かな？**
+ [I can't find out Fumiko Suzuki and Aaron Hartzler](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000JefV2)

:::note
I finally bypassed it by creating a new contact "Aaron Hartzler"... 

I have completed that badge because of creating fumiko Suziki and Aaron Harrzler users freshly 


新しい連絡先「Aaron Hartzler」を作成することで最終的にこの問題を回避しました...

新たにSuziki fumikoとAaron Harrzlerユーザーを作成したため、そのバッジが完成しました
:::

+ [Cannot find user 'Aaron Hartzler'](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007A2gUF)

:::note
Could you please make sure that you are checking challenge against correct Playground.


正しいプレイグラウンドに対してチャレンジをチェックしていることを確認していただけますか。
:::

+ [contactに　Aaron Hartzler　さんがいない](https://qiita.com/Keiji_otsubo/items/22dea33506073074a446#contact%E3%81%ABaaron-hartzler%E3%81%95%E3%82%93%E3%81%8C%E3%81%84%E3%81%AA%E3%81%84)

# Allison Wheeler Courtney Brown 

+ [Hello, I am not able to create a new user in salesforce platform.](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000Jfjrv)

:::note
Deactivate the users that will not be used this time.(Users with profiles using the Salesforce platform)


今回使用しないユーザー（Salesforceプラットフォームを使用するプロファイルを持つユーザー）を無効化します
:::

# Amy Daniels

+ [We couldn't find a user named 'Amy Daniels' with the configuration specified in the project. Be sure you have entered the user information correctly.](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000SVGJi)

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/6452200e-31e9-4f2a-818e-ba45516fb20d.png)


#  Andy Young 

+ [Where's Andy Young? : Configure an Email Letterhead and Template](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000H2tsw)

:::note
Have you tried looking in your Recycle Bin? Go to App Launcher --> Search for ' Recycle Bin ' . You'll see a list of things you deleted.

If in the recycle bin also not there, create a dummy record with same name.

https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000HEMKuSAP

 I found a workaround by exporting and importing the contacts from another playground org.

 ごみ箱の中を探してみましたか? [アプリ ランチャー] に移動し、[ごみ箱] を検索します。削除したもののリストが表示されます。

ごみ箱にも存在しない場合は、同じ名前のダミー レコードを作成します。

https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000HEMKuSAP

 別の Playground 組織から連絡先をエクスポートおよびインポートすることで回避策を見つけました。
:::

# Carmen Jones

+ [We can’t find a product fulfillment location where the responsible user is ‘Carmen Jones’.](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000J66aE)

新規作成したみたい

# fsuzuki

+ [Stuck on Customize an Org to Support a new Business Unit > Manage User Access](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000FxUXzSAN)

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/ab001830-a76b-9ae4-51ca-9fda946336a2.png)

:::note
For example, set it to be unique like this.

fsuzuki@20220328-ASpurple.com

1. All Salesforce usernames are unique, for all users, across all Organizations (including Trial Orgs, Production orgs and Sandboxes).

2. Salesforce Username does not have to be the user's email address. For more information, please review Salesforce username does not have to be your email address. For a user, there's an additional field named email address which can be a duplicate. That is, multiple users can share the same email address.

1\. すべての Salesforce ユーザ名は、すべての組織 (トライアル組織、本番組織、サンドボックスを含む) 全体で、すべてのユーザに対して一意です。

2\. Salesforce ユーザー名はユーザーのメールアドレスである必要はありません。詳細については、「Salesforce のユーザ名はメールアドレスである必要はない」を参照してください。ユーザーの場合は、重複する可能性がある電子メール アドレスという名前の追加フィールドがあります。つまり、複数のユーザーが同じ電子メール アドレスを共有できます。
:::

+ [Customize an Org to Support a New Business Unit](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000HEjuOSAT)

+ [Users not populating for "Automate your business processes" challenge](https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000Jf8wL)
+ [Can someone help add members to a queue?](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000JgajT)

:::note
I think the problem is that the two have different licenses/profiles.
Change profile.

Fumiko Suzuki : Salesforce Platform ,Salesforce Platform
Aaron Hartzler : Salesforce ,Standard User 

https://trailhead.salesforce.com/content/learn/projects/customize-an-org-to-support-a-new-business-unit/manage-user-access 

https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000HEjuOSAT
:::

+ [I'm still having the same issue with not acknowledging Fumiko as a new user due to the "duplicate username" I tried everything suggested on this issue . It's a bit annoying and a hindrance to move forward.](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007Pwbuk)

:::note
Try adding numbers or dates to make your username unique.

1.All Salesforce usernames are unique, for all users, across all Organizations (including Trial Orgs, Production orgs and Sandboxes).

2.Salesforce Username does not have to be the user's email address. For more information, please review Salesforce username does not have to be your email address. For a user, there's an additional field named email address which can be a duplicate. That is, multiple users can share the same email address. 

ユーザー名を一意にするために、数字や日付を追加してみてください。

1\.すべての Salesforce ユーザ名は、すべての組織 (トライアル組織、本番組織、サンドボックスを含む) 全体で、すべてのユーザに対して一意です。

2\.Salesforce ユーザー名はユーザーのメールアドレスである必要はありません。詳細については、「Salesforce のユーザ名はメールアドレスである必要はない」を参照してください。ユーザーの場合は、重複する可能性がある電子メール アドレスという名前の追加フィールドがあります。つまり、複数のユーザーが同じ電子メール アドレスを共有できます。
:::

# "Fumiko Suzuki " and "Aaron Hartzler"

+ [I am not able to find the users "Fumiko Suzuki " and "Aaron Hartzler" in the manage member page. Do I need to create these users?](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007LSa2a)

:::note
we have found that the users "Aaron Hartzler" and "Fumiko Suzuki" were not created as instructed in the first unit (Manage User Access) of this Trailhead project.

Creating the users as per the requirement has allowed passing the challenge.

https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A8nfFSAR 


ユーザー「Aaron Hartzler」と「Fumikoスズキ」が、この Trailhead プロジェクトの最初の単元 (ユーザーアクセスの管理) の指示どおりに作成されていないことがわかりました。

要件に従ってユーザーを作成すると、チャレンジに合格することができました。
:::

+ [not getting Available users name : Aaron Hatlzer and Fumiko Suzuki.](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007Mac5n)

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/0bab77a7-6e10-acac-318c-59224c221682.png)


+ [【未解決】Did not find Aaron Hartzler and/or Fumiko Suzuki as member of the 'Edge Communications Customer Support' chatter group.](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000Hl5OXSAZ)
+ [【未解決】Manage chatter](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007OYaQD)
+ [trailhead challenge failed](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A8r2USAR)

# can't find user Ada Balewa

+ [Set Up Case Escalation and Entitlements - Create Case Queues and an Assignment Rule](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000KhrSfSAJ)
 
+ [同じエラーWe can't find the user named 'Ada Balewa'.](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000JgOGh)
![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/82505d27-caab-027e-8f18-3c7d0caf14b8.png)


:::note
you also have to add Salesforce or salesforce platform license in order to make it visible.

I actually had created 3 users named Ada Balewa hence Salesforce could not pick the current one. I renamed all of them end kept one Ada Balewa which I was using, and it worked for me. 

https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A8pyWSAR

また、表示するには、Salesforce または salesforce プラットフォーム ライセンスを追加する必要があります。

実際に Ada Balewa という名前の 3 人のユーザーを作成したため、Salesforce は現在のユーザーを選択できませんでした。私はそれらすべての名前を変更し、使用していたAda Balewaを1つ保持しましたが、それは私にとってはうまくいきました。
:::


+ [Create Support Processes](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000JfyyQ)
![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/67aaa654-c244-04a2-4066-4bc7fe799f29.png)

:::note
If you go to set up and users, deactivate the users you have set up for other trails leaving just your user as active. Then go back and it will allow you to add a user for this section

https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000JehENSAZ

ユーザーを設定する場合は、他のトレイル用に設定したユーザーを非アクティブ化し、自分のユーザーだけをアクティブのままにしておきます。次に戻ると、このセクションにユーザーを追加できるようになります
:::

+ [Help to Create Case Queues and an Assignment Rule](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000Jggro)

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/d9bdb25f-16a9-778f-e6b2-f06b3ebc485e.png)

:::note
by changing the first name and last name  from Ada Balewa to Balewa Ada. And then the problem is solved. See attached. 

名と姓を Ada Balewa から Balewa Ada に変更します。そして、問題は解決されます。
:::


+ [We can't find user 'Ada Balewa' as a selected member of the 'Product Support Tier 2' queue](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007epjdB)

:::note
I switched Ada Balewa's first name and last name (it means this user's name is Balewa Ada now) Then I can submit the assessment successfully. Hope it helps.

Mark this comment is the best answer as it worked for my case, FYI.

https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000JgfEWSAZ
:::

# Eric Jackson Anuj Singh

+ [権限セットグループを作成する](https://trailhead.salesforce.com/ja/content/learn/modules/permission-set-groups/create-a-permission-set-group)
+ [Permission Set Group Challenge problem with users](https://trailhead.salesforce.com/ja/trailblazer-community/feed/0D54S00000HjXby)
+ [When I enter the sales Contract Manager Eric Jackson I do not have the choice to enter the profile: Minimum Access- Salesforce. ](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007EYthd)

:::note
 I found that if you can remove the license from another user and apply it to Eric Jackson, it works :) Hope this helps vs. creating another playground :) 

 別のユーザーからライセンスを削除して、それをエリック・ジャクソンに適用できれば、機能することがわかりました:) これが別のプレイグラウンドを作成するのと比較して役立つことを願っています:)
:::


# Ian Lin

+ [【未解決】Control Access to Price Books and Products](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007KFTua)

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/d42dc0fd-89bf-de7e-d27e-55ac1bfb9bbb.png)




# Jack Rogers

+ [【未解決】Getting error Create a Customer Community User using the Jack Rogers contact record.](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000JgejK)
+ [【未解決】Not able to complete "Use Site-Specific Sharing" hands-on challenge due to below error Step not yet complete in Partner trailhead Create a Customer Community User using the Jack Rogers contact record.](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007clOKe)


# Jane Cando 

+ [【未解決】Jane Cando の「Service Cloud ユーザー」を有効にできません](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007Sq9hA)
+ [Jane Cando hasn't been created properly. Be sure to spell her first and last names correctly and select the 'Salesforce' user license and 'Standard' user profile. ](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PVsy1)
![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/46b1b68d-6521-4468-afec-9122793bbc93.png)

:::note
英語に変更する
:::


# Kate Johnson

+ [We can't verify that the user 'Kate Johnson' has been assigned to the 'Parner Site permission Set']


# Laura Garza

+ [We can't find an annotated Chatter post on the dashboard. Be sure to follow the instructions for creating an annotated post on Chatter.と表示されて進めません](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000J5SLj)

:::note
トレイルヘッドとプレイグランドの言語設定は英語になっていますか？

日本語なら英語にしてみてください。

ただ最初に日本語でプレイグランドを作ると姓名の順番になってしまうので、逆に入れてみてください。

The name should be Laura Garza and not Garza Laura.

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007erPOtSAM

https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000R9cHESAZ
:::

# Maria Jimenez

+ [Buenos días @Patricio Larrain](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000JgkiT)
+ [Sia Thripio is not populating under Users when trying to do the SSO challenge. Any idea why?](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A8mOVSAZ)

:::note
I finally solved the challenge by creating a user Maria Jimenez. The reason I could not find that user is that I hadn't created it.

As the challenge indicated: 

Click the username. Maria clicks Jimenez, Maria 

I interpreted that the user had been created already and that is why I was looking for it.

私は最終的に、ユーザー Maria Jimenez を作成することでこの課題を解決しました。そのユーザーが見つからなかったのは、そのユーザーを作成していなかったからです。

課題が示したように:

ユーザー名をクリックします。マリアが「ヒメネス、マリア」をクリック

ユーザーはすでに作成されているので、それを探しているのだと解釈しました。
:::



# Maria Thompson

+ [Access External Business Actions](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007CJ0f5)

:::note
Check to whom the Salesforce Platform license is assigned. If it is not required anymore for that user then deactivate that user or change their license to any other.

Then you'll have that required license to use for Maria.

Salesforce Platform ライセンスが誰に割り当てられているかを確認します。そのユーザーにとって必要なくなった場合は、そのユーザーを非アクティブ化するか、ライセンスを別のユーザーに変更します。

これで、Maria に使用するために必要なライセンスが得られます。
:::

# Maya Pasqua

https://trailhead.salesforce.com/ja/content/learn/projects/communities_share_crm_data/account_roles_hierarchy?trail_id=customize-your-community

ユーザを追加しないで検証してみたら...

:::note alert
Assign Maya Pasqua to the Channel Sales Team role.
:::


# Noah Larkin

言語設定で姓と名の位置が変わってしまうようです。

+ [We couldn't find a user named 'Noah Larkin' with the configuration specified in the project. Be sure you have entered the user information correctly.](https://qiita.com/Keiji_otsubo/items/745567c76a54bd1b259b)
+ [Hi, Could anyone help me, I am getting this error as well I did make sure 1st and last name are set in the correct position but still I am not getting this resolved](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007ergnA)


![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/fab3e14c-cc0d-1435-eca0-0d86c8736f5e.png)

:::note
A colleague of mine told me to swap First Name and Last Name for Noah Larkin and Amy Daniels and then I passed
:::

+ [Create New Users and Allow a User to Delete Accounts](https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PWXvU)

![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/26bd260a-c3f5-418e-8dae-c319bed477ce.png)



# Sia Thripio

+ [Issues when creating user Sia Thripio in 1st unit in "User Authentication" module.](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000H0Z1iSAF)

:::note
Please verify that the case was created and verify that it has the correct setting i.e.

Case Type: The case type should be set to "Billing Support".
Account: The account should be set to "Edge Communications".
Contact: The contact should be set to "Sean Forbes".

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007Rg0XDSAZ
:::


:::note
Did you click that link in the email? Normally there would be a screen that allows you to set your password since it's the first time you have logged in.

 If that doesn't work, try to create a new user with a new name and start the process fresh.
メール内のそのリンクをクリックしましたか?通常、初めてログインするため、パスワードを設定する画面が表示されます。

 それが機能しない場合は、新しい名前で新しいユーザーを作成し、プロセスを新たに開始してみてください。
:::

+ [Can't assign permission set MFA Authorization for User Logins to user Sia Thripio](https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000FuSnmSAF)
+ [Salesforce Platform License does not let me assign permission sets](https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007aiOypSAE)


![image.png](https://qiita-image-store.s3.ap-northeast-1.amazonaws.com/0/328136/f8d708a1-670f-0dff-2dc9-e3f9209a9a00.png)

:::note
i faced similar issue / error. When creating the Permission Set for MFA choose the same license type as the user. 

Step 3: Does not mention about choosing the license permission set “MFA Authorization for User Logins”.  

Assignment was a success after this correction. 
:::