App: McDonald's

1-star reviews:
content: Can't get menu!@!!!.
content: Latest version no longer functions on my phone. Tried updating, and downloading from scratch, to no avail.
content: This app makes me never want to go back to McDonald's. If you don't use it you pay a ridiculous amount for just fast food. If you do use it the total price is more reasonable, but half the time it loses your order and you have to waste time trying to figure out if you actually paid for it. Also it's tedious to log into. You have to enter your email address, then wait for an email with a login link. Too much trouble.
content: Why does app even exist if I still need to go wait in line? Went through drive through, still got told to wait in a stall. What's the difference? No time savings at all
content: App is broken now. Every time I place an order, the store gets the order but it "didn't go through all the way" and I have to reorder in person. Has happened like 3 times.
content: I seem to have lost all my points as well as my account
content: App either crashes or makes you register (esp when your at the counter)...so it's not convenient to use. ~unable to update...as your app doesn't support
content: **Update **app won't send me a link to email to log in for 8 days now. Uninstalled reinstalled sent email for support no response. Looks like mcdonalds doesn't want my business after 5 years of using app issue free and a loyal customer for 45 years
content: They always advertise their app just for it to have to many glitches.
content: Never ever works correctly. It will let me choose a bonus, but not order more. Please fix. Samsung zfold 5.

2-star reviews:
content: I haven't been able to get the items from my rewards.
content: Confusing.
content: POS app that crashes whenever I arrive at a location
content: Broken app.
content: After pressing pay the app locked up and wouldn't respond. After pressing the back button the app indicated the order didn't go through and it was still in the checkout. But the order did go through THREE TIMES. I don't know how many times the order would have been placed if I hadn't pressed the back button.
content: Crashes all the time and is very delayed in response time
content: Frustrating and slow App that crashes on initial open without fail. But its only way to make McDonald's anywhere close to affordable, so at least they invented the solution to the problem they made.
content: McDelivery doesn't work through the app. Keeps telling me to restart the app. I've tried everything, including reinstalling. Still doesn't work.
content: The app has been useful but this last time when I tried to do a curbside pick up it just when into an infinite loading screen when I tried to select the enter number option
content: I really need to be able to add MAC suace to my double cheeseburgers then i would give this a five star rating

3-star reviews:
content: Update points are still not working again.Last few days My rewards points are not being added to my account, , thanks.
content: Decent functional app. Probably the better restaurant app out there. The rewards program sucks though.
content: App took my order today but wouldn't let me check in or show me my order number. Had to go through the drive thru and pick up by name.
content: I always have an issue with the app/deals part of this app. It gives a code that I can't use it during breakfast when it is breakfast. It doesn't always allow me to download a deal. This is a very touchy app.
content: My husband went to pick our order up after a reasonable amount of time. The restaurant is close to our home. When he got there, it was chaos. Our order wasn't on the board. There was a very long line of customers waiting for their online orders. They, also, didn't see their orders on the board. I'm very disappointed. It would have been faster to go thru the drive-thru or place our order at one of the kiosks inside the building.
content: This app is worth it for the deals, but it is genuinely so slow, buggy, and unintuitive despite updates that it would be faster to order in person. Actually picking up with a mobile order is much easier, but the app itself isn't the best to navigate.
content: Takes a long time to open up
content: hate that they keep raising their price for the 20% and 25% off if you order more than X amount. it used to be $5, then $7, and now today it's $10.
content: App arbitrarily assigns orders to different McDonald's than what is on the checkout screen if you are between two locations. No way for staff to fix the order. Very frustrating experience.
content: The app is constantly freezing. I've removed and reinstalled multiple times. 2025 update: I use this app weekly and it's worked fine until today. Tried checking out multiple times but it wouldn't go through. Ordering Wendy's instead.

4-star reviews:
content: Love Love Love the app and food, but It would be nice if the whole meal was included in my rewards and not just the sandwiches
content: Love the frappas wish they would hurry and get the expresso back very soon!!
content: Wonderful
content: Long and drawn out but still okay still love McDonald's food
content: It's 👍
content: First order online said placed and received and will make order soon and then when I got there they didn't even have my order
content: Wish the app would let you put in gift cards. I love to order on the app before I even get to mcds to save time.
content: Had to uninstall, and reinstall to get working again
content: I love the deals that you can get in the app and the delivery times are good. One thing I don't like though are the several fees that they sometimes try to slap onto your bill.
content: Stop Brightening up my screen, I get blinded and get a migraine! The rest of the App is great aside from waiting 10min after selecting a deal, then it times out and not get used.

5-star reviews:
content: Jermthewerm17 Jeremiah
content: Great place to be in the morning val the manager does a great job never saw anybody move so fast always courteous and polite
content: I thank y'all for this app love it 💖
content: Working fine now. I wish your points didn't expire.
content: Please l needs
content: My grandson 💙 loves the food
content: Off Da Hook
content: May we please have a dark theme? Also, the wifi in each store needs to be better. Lastly, the way you chose payment for an order needs to be clearer when paying. That screen goes by way too fast
content: Love it!
content: Great