U: I am planning your trip in Cambridge. I need a train,The train should depart from birmingham new street and should leave on sunday

S: I can help you with that.  Do you have a time preference?

U: Yes I need to arrive by 14:30.

S: I have train TR9644 arriving by 14:23,is that good for you?

U: Yes could you please book it for me and get me a reference number?

S: How many tickets do you need?

U: I need 1 ticket please.

S: I have 1 ticket booked on TR9644. The cost is 60.08 GBP and your reference number is CFPQ0W33. Can I help you with anything else?

U: Yes, I'd like to find an expensive hotel in the city centre.

S: Sure! Would you like to stay at the Gonville Hotel (3 stars), or the University Arms Hotel (4 stars)? Both have parking and internet.

U: Which one of them is in a better location?
S: The University Arms seems to be in a good location. Reviews are more mixed about the location of the Gonville Hotel.