U: Hi, I'm looking for information about finches bed and breakfast.

S: Finches is a cheap guesthouse located in the west. It has a 4-star rating and offers both free internet and free parking. Would you like more info or to book?

U: Does it have clean rooms?
S: A few customers have complained about the poor state of the bedrooms, they weren’t cleaned well or at all. Others didn't have that experience, but they are in the minority.