U: Hi, can you help me with some trip planning?  I could use some suggestions for places to go in town.

S: I can definitely help you with that.  Is there a specific type of attraction you are interested in or section of the city you were looking at?

U: I'm looking for a theatre in any part of the city. Can you recommend one?

S: There is the Mumford theatre, it is located at Anglia Ruskin Enterprise, East Road in the Centre area.

U: That sounds good, I like that. Could you tell me what the postcode is please?

S: the postcode is cb11pt

U: I would also like to book at a guest house named Aylesbray Lodge, starting Monday.

S: I'm starting to book your reservation at Aylesbray Lodge starting on Monday, how many days will you be staying?

U: I will be staying for 3 nights.

S: OK, and how many people will be staying in the room?

U: 2 people, is that fails then try 1 night. Please provide the reference number.

S: Booking was successful.
Reference number is : WYO54VCI.
anything else?

U: I prefer having a larger room. Can you tell me the size of the room that I booked?
S: Customers have complimented the room for its large size and access to amenities, but have complained about the cleanliness of the room.