U: Can you help me find a train departing bishops stortford and arriving by 20:15?

S: Okay! What is your destination?

U: I am going to Cambridge from Bishops Stortford.

S: I need more information from you. What day will you be traveling and what time do you want to leave?

U: Leaving on Thursday and need the reference number.

S: i recommend  TR0141 leaves at 13:29 and costs 10.10 pounds

U: That sounds perfect! I need 5 tickets.

S: You have 5 tickets booked, reference #: 99ZS3NH1.  The fee is 50.5 GBP and you will need to pay at the station.  Anything else for you today?

U: Yes, I also would like to book a room at the warkworth house.

S: What date would you like to book?  How many nights and how many people?

U: Do you know if this hotel is in a good area?
S: Yes, the Warkworth House is located within a lovely village with plenty of shops nearby, however a couple guest were disappointed with the area.