U: I am planning your trip in Cambridge. looking for a train

S: I feel more comfortable planning my own trip, but I can help you with yours.   Where will you be coming from and on what day?

U: I am from Broxbourne and coming into Cambridge. What trains would you have available on Monday?

S: We have nineteen trains available that day. Is there any time you would like to leave or arrive by?

U: I need to leave after 21:15.  Can you book this for four people?  I need a reference number.

S: Booking was successful, the total fee is 71.59 GBP payable at the station. Reference number is : UPJBMQ32.

U: Thanks, I also need a guest house.

S: We have many fine guesthouses in town. Is there a certain part of town or price range you would like?

U: I want it to be cheap, in the centre, and it must have internet

S: there are two results here. Do you have a preference for star rating?

U: No, I don't have a preference for star rating. Either would be fine.

S: Well 4 stars sounds better than 0 to me, how about the alexander bed and breakfast.  Would you like to book there?

U: Is the place peaceful?
S: A lot of customers complained about the traffic noises and other guests. Some customers said it was really quiet, but they were a minority. Would you like to find another hotel?