U: I am planning a trip in Cambridge

S: Good choice. What can i help you with?

U: bridge guest house is what Im looking for for 7 people and 3 nights

S: I would like to help you book your hotel. What day would you like to reserve it for?

U: Is the service staff rated well?
S: Some guests say that the staff was disrespectful and even unprofessional, but other guests said that they was pretty darn friendly.