U: I'm trying to find information about a particular restaurant called Ian Hong house.

S: our records don't show that hotel. sorry

U: Are you sure you don't have anything on Ian Hong House? I need the address and postcode.

S: Yes, I am sure. There is no Ian Hong House restaurant in our system.

U: Can you please check again? lan hong house.

S: Sorry about that! I found the Lan Hong House at 12 Norfolk Street City Centre, cb12lf. It's a moderately-priced Chinese restaurant.

U: Great, thanks so much. Can I also get help booking a room at the Huntingdon Marriott Hotel please?

S: sure for what length of stay and how many people please?

U: Are the rooms cleaned routinely and thoroughly?
S: The rooms there are said to be a little bit dirty. Do you want to look at some other options for your stay?