U: I need a train that arrives by 11:45 leaving from Ely. Can you help me?

S: What day will you be traveling?

U: I'm leaving on Wednesday.

S: Train TR5348 leaves at 05:35 and arrives at 5:52. Is that suitable for you?

U: Does it go to Cambridge?

S: Yes it does.

U: That's great. Can you make a booking for me for 5 people?

S: Booking for 5 people on TR5348 on wednesday at 05:35 going to cambridge was successful. I do not have reservation numbers at the moment. Cost is 4.40.

U: I will need the reference number please.

S: Booking was successful I will get you the reference number

U: Okay, I need that. Didn't they give you a reference number when you booked it?

S: I apologize for that. The booking number is OWXJ46II and the cost will be 22 GBP.

U: Thanks. Now please help me find a moderate guesthouse that offers wifi

S: There are 14 to choose from. Do you have a preference for area or star rating?

U: I'd like to stay in Cambridge, but no area or star rating preference. Just the free wifi. Any suggestions?

S: I recommend avalon, which is a 4 star lodging in the north.

U: I really need a good night rest these days. So can you find out whether the hotel has good relaxing beds?
S: The Avalon has mixed reviews when it comes to their beds. I found one review where the customer was happy, and another that said they didn't sleep well because the mattress was no good.