U: I'm looking for a train that will depart from bishops stortford and that will arrive by 11:45. I'm looking forward to a good lunch in Cambridge!

S: There is a train everday that arrives at 10:07

U: ok thank you, lets book that one

S: How many seats would you like to book on TR9178?

U: I would need seats for 5 people please.

S: I have you booked on TR2083 arriving in Cambridge at 10:07.  It will cost 50.5 payable at the station.  Reference EEBGS9FF.

U: Thank you. Can you also help me find a good Italian eatery? I'd like it to be moderately priced, please.

S: Sure, I can help you with that.  What section of town were you looking for?

U: The area doesn't matter. Please recommend a good place if you could. I need a table booked for 5 people at 16:45 on Tuesday.

S: My all time favorite italian food place is Prezzo. It is located in the west. Would you like me to reserve you a table?

U: Is the service at Prezzo on par with their food?
S: The Prezzo usually has positive comments on how good the service is but there are some complaints about lackluster service, also. Would you like to know more about Prezzo?