U: Hi I am in the north looking for a place to stay. I'd prefer a hotel with 4 stars. Any suggestions?

S: The Archway House is a guesthouse in the north with four stars. It's moderately priced and includes wifi and parking. Should I book?

U: Um, give me a minute please

S: Ok, let me know whenever you're ready.

U: Yes, please. I need the reservation for 1 person for 5 nights starting on Wednesday.

S: Your booking was successful for 5 days at Archway House starting on Wednesday. Your reference number is UAUOPOBP.

U: Do the reviews mention a comfortable bed?
S: The Archway House has a few bad reviews about the beds being uncomfortable and out of date. It has a few good ones, too though.