U: I need help with a particular hotel, can you do that?

S: Yes, I have the database ready, do you want info on a specific hotel or a search?

U: I'd like a hotel named Warkworth House, and am interested in booking for 8 people starting on Saturday.

S: How many people?

U: 8 people, for 3 nights.

S: What day of the week will you need that?

U: Does saturday work?

S: Okay your booking was successful and your reservation number is HKW4G2VT.

U: Is it in a good location?
S: Some customers have said that they are very disappointed because it is out of the way.  There are others that said the location was nice with nearby shops.