U: Please help me find a four star hotel.

S: There are many 4 star hotels. What area and price would you like to be in?

U: Somewhere South, mid price range and preferably a guesthouse type of hotel.

S: I've found the aylesbray lodge guest house.  It has a moderate price and 4 stars.  It offers free internet and parking.  Shall I book it for you?

U: Are the bathrooms clean there?
S: The Aylesbray Lodge Guest House has a complaint about the cleanliness level of their bathrooms, might I suggest some place else?