U: i am looking for the gonville hotel

S: it is an expensive hotel in the centre. can i give you their contact?

U: Actually, I am ready to book. Can you book the Gonville Hotel for 3 people for 5 nights, starting Thursday?

S: Booking was successful. Your reference number is ZP33SYC4. Will that be all?

U: Do you know if the hotel's staff is well reviewed for their courtesy?
S: Yes, the staff is very friendly and polite at the Gonville. Can I answer anything else for you about the hotel?