U: am looking for a restaurant. The restaurant should be in the west and should be in the cheap price range

S: I have two choices in that area and price range.  Would you prefer Italian or Vietnamese?

U: I would prefer Vietnamese.

S: Thanh Binh is a cheap Vietnamese restaurant in the west. Shall I book a reservation for you?

U: How's the service regarded at Thanh Binh?
S: Every review I found that mentioned service said that the customers were displeased with the poor service.