U: I need a train leaving after 18:15 departing from birmingham new street

S: OK, and what day are you traveling?

U: Friday. I'll be heading to Cambridge.

S: Train TR8903 departs for Cambridge on Friday at 18:40.  Will this work for you?

U: Yes, that works - could you book 3 tickets please. Also, what is the reference number.

S: I have booked the 3 tickets for you. The reference number is WGU9CZ1C.

U: Great. I am also looking for a place to stay. It does not need to have free parking and doesn't need to include internet.

S: I believe the Alpha-Milton Guest House might meet your needs. It's moderately priced in the north, 3 stars, with no internet or parking. Would you like more information?

U: How often does this hotel clean their rooms?
S: The housekeeping staff at the Alpha-Milton Guest House doesn't clean its rooms as often as it should as all guests mention cleanliness issues.