U: I would like more information on a hotel called cityroomz for my trip to Cambridge.

S: Cityroomz is a moderate priced accommodation, located in the city centre, on Station Road. May I assist with a booking?

U: No, I just need to know if they have free internet.

S: Yes, Cityroomz does have free wifi. Is there anything else I can help you with?

U: Yeah, are the staff polite, friendly and also responsive to the guests?
S: Yes the staff there are very friendly, polite, and professional. Are you interested in making a reservation there?