U: I am looking for a hotel on the west side that gives free wifi.

S: There are four different hotels in that area that offer free wifi, did you have a price range or star rating that you prefer?

U: I'd like a zero star hotel that has wifi.

S: We don't have a 0 star hotel that matches your preferences. Would you like to try something else?

U: Sure, let's look for a 4 star hotel instead.

S: I see three matching locations. Do you have a particular hotel type or price range in mind?

U: As long as it's 4 star that's all I just need one for 5 people for 4 nights starting monday.

S: How about the cambridge belfry? It's in the cheap price range.

U: Do they have friendly staff?
S: There are mixed reviews regarding the staff. Some guests were appalled at the poor treatment given them and their family while others thought the staff was super polite and nice. Would you like to know more about them?