U: I'm looking for a specific hotel in Cambridge.

S: There are 33 hotels in cambridge.  Do you know the name?

U: Yes it is the carolina bed and breakfast.

S: Yes, I have located it.  It is as 138 Perne Road.  The phone number is 01223247015.  Can I further assist you?

U: What are the bathrooms ratings?
S: Former guests say that the bathroom cleanliness is inconsistent, sometimes they are clean, other times they are not.