U: Hi! What can you tell me about the Lensfield Hotel?

S: Lensfield is an expensive hotel in the south.

U: Ok great, could you book a room for me? I need it for 2 nights and there are 6 in my party.

S: Yes. what day will you be arriving?

U: How frequently are the bathrooms cleaned?
S: Guest have said that they was disappointed when they seen that the bathroom had not been cleaned.  Other guest have said that they appreciated how clean the bathroom was.