U: I am looking for a hotel with free wifi and 3 stars.

S: We have two options that meet those criteria, do you have additional requirements or would you like me to suggest one for you?

U: I just need a hotel with this criteria.

S: you can choose from either the gonville hotel or the lensfield hotel.

U: I would like the Gonville Hotel. Can you make booking for me for 6 people and 4 nights starting from Friday? Thanks

S: Ok I will book it for you for 6 people

U: Your bathroom cleaner name?
S: The reviews that have been left by the previous guests have stated that the bathroom was clean when they arrived and others have called it super clean.