U: i need a place to stay

S: Luckily there is something for everyone here. Could you tell me a little more about what you're looking for?

U: 2 stars, free parking and WiFi, located in the south, please.

S: There are no hotels with a 2 star rating that meet your criteria. However, we have several 3 and 4 star options. Would you be interested in one of those?

U: do you have a 2 star in the east ?

S: We do. Express by Holiday Inn Cambridge. Would you like their number, or a reservation?

U: Do they mention having a friendly staff?
S: According to the reviews I have on hand for that location, the opinions are mixed.  Half felt the staff was very friendly, and half thought they were a bit unprofessional.