U: I am looking a hotel to stay in. Could you find me one on the more expensive side? But it doesn't need free parking.

S: Sorry, nothing falls under those categories. Shall I check one WITH free parking?

U: Yes, give that a try please. I also need free wifi.

S: May I recommend the express by holiday inn cambridge? I'd like to know how many people are staying as well.

U: That sounds good.  I need to check the number of people before I book.

S: I have 5 different lovely hotels. How many are we booking for please?

U: I'm not sure yet, but I'll probably only need one room. I forgot to mention, the hotel needs to be located in the centre of town.

S: There are two expensive hotels centrally located with free WIFI and parking.  The University Arms Hotel has a 4 star rating, would you like more information about it?

U: How is the staff? Are they friendly?
S: The University Arms hotel has a couple of negative reviews that say the staff are unresponsive, disrespectful, and rude. One person said they were friendly, but they were the minority.