U: Hi there. I'm on a really tight budget but need to find me a cheap room to stay.

S: We have several cheap htels and guesthouses available. Do you have a particular location in mind?

U: Not really. It does need to be a hotel and parking isn't really an issue with us.

S: I have one in the cheap range, shall I book it?

U: Does it have a star of 0. That is very important to me?

S: Unfortunately, it's 4 stars.  Would you like to try a different hotel type?

U: What about one that is in the moderate price range?

S: I found 3 hotels, do you have a preference for the area of centre or north?

U: No area preference. Any of them are fine. Can you book one for me starting Thursday?

S: Yes, of course. For how many nights and how many people?

U: There will be three people and we need it for 3 nights. Can I get the reference number for that once it is booked?

S: I've booked you at the Ashley Hotel, and your reference number is 9ZKDNRMV.

U: Wait.  Is there a good internet connection at the Ashley?
S: No, unfortunately customers are provided a frustrating internet connection with large delays when staying at the Ashley Hotel.