U: Hello! I'm looking for a restaurant that serves modern global food in the centre.

S: I'm sorry, but there are no Modern Global restaurants anywhere in Cambridge.

U: Hmm, okay, I guess I could settle for Italian. Are there any of those in the centre of town?

S: We have nine Italian restaurants in the center. Does price range matter?

U: Moderate price range is fine. I will need a reservation for 5 people at 14:15 on Tuesday.

S: I recommend pizza express. You're booked for 14:15, and the table will be held for 15 minutes. The reference number is MBGJNXHM. Do you need anything else?

U: No, you were very helpful, thanks for everything.

S: You are very welcome.  Enjoy your dinner party!

U: I actually could use some help finding a place to stay also.

S: OK, do you have any specifics in mind, such as area or price range?

U: I like nice places, so definitely something expensive. I do want it to have free wifi though.

S: There are about 5 options. All are hotels and expensive. They are located all over. Do you have a certain area in mind?

U: I know this sounds crazy, but I'm looking for an expensive  hotel with a 0 star rating. The area doesn't matter so much.

S: Unfortunately, I don't have anything matching your criteria. Can I adjust the star rating or price range?

U: How about a 4 star rating. I need it booked for 5 people, 4 nights starting from Tuesday and I will need the reference number.

S: No problem! I booked you the University Arms Hotel located in the Centre, reference number 9DOCJURL. May I help with something else?

U: Does it have a good value for what I get?
S: Some customers did state that they thought it was worth the money and that it was a good value, but other customers stated they felt it was overpriced, and some of the value could have been better.