U: I'm looking for a train that goes to Cambridge on sunday.

S: Where would you like to depart from?

U: I'll be traveling from Norwich, and I'd really like to arrive in Cambridge by 14:00 so I can be on time for my appointment.

S: There is a 12:16 that will arrive at 13:35.  There are also earlier trains if you want to arrive earlier.

U: That train would be find I need to get the train ID and price please.

S: The train ID is TR5225 and the price is 14.08 pounds per ticket. Anything else I can help you with?

U: I'm also looking for a place to stay.

S: The apha-milton guesthouse is in the moderate price range. It does not have internet. would you like me to book a room

U: Are they known for their helpful and friendly employees?
S: The reviews on the service at apha-milton guesthouse are mixed.  Some claim they smile and are courteous, while others claim a lack of professionalism.