U: I need a place to stay in the centre of cambridge with free wifi.

S: There are many places located in Cambridge that meet your criteria. Do you mind narrowing your search preferences?

U: Yes I need a hotel in the East and 2 stars with free wifi.

S: The express by holiday inn cambridge is the only options fitting your preferences. Would you like me to reserve a room?

U: Is the staff friendly there?
S: The staff at the holiday inn seems a bit inconsistent in their behavior. Some people say they were a bit unprofessional, while another reviewer said they were really friendly.