U: I need to take a train from Norwich, leaving after 21:15.

S: Where would you like to go to?

U: I would like to go to Ely please.

S: I don't have any listings for trains leaving Norwich and arriving in Ely. Would you like to try a different departure station?

U: I meant Cambridge please. I would like to arrive in Cambridge on Monday after 21:15.

S: Ok I will book that for you and get you a confirmation number

U: I don't need anything booked.  I just need to get the arrival time, travel time and price of a train from norwich to cambridge leaving after 21:15.

S: There are trains arriving at 22:35, 23:35 and 24:35. They are 17.60 pounds and 79 minutes each.

U: Great, thanks! I'm also looking for a 4 star hotel in the north. Can you please help with that?

S: There are several that meet your criteria. Is there a price range you are interested in?

U: I would like to keep it in the moderate range, please.

S: I see 7 options. They are all guesthouses. Do you have preferences for internet and parking?

U: I do not have a preference on those things.

S: Shall I try to start and book you into one?

U: Please book it and provide the reference number.

S: How many nights will you be staying?

U: Please book the hotel for 4 people and 2 nights.  Thank you.

S: What day will you be arriving?

U: the same day... monday please.

S: I apologize, some of our new workers have phobias of the booking system, I booked you at Acorn guest house, the reference number is 04CSEO7Q any other questions?

U: Is the staff friendly?
S: The staff at the Acorn Guest House is friendly according to reviews I found from other customers. Do you need anymore information?