U: Need a train leaving monday to bishops stortford.

S: I can help with that. I have 10 different trains that can get you there. Did you have a time you need to leave or arrive by?

U: Yes, I'd like to arrive by 15:15. I'm leaving from Cambridge as well.

S: There is one leaves at 13:29, arriving at 14:07. Would you like a reservation on that?

U: Yes, I need the train ID, please.

S: The ID is TR4861. How many people would you like tickets for?

U: I only need one ticket, please.

S: The total will be 10.10 GBP which is payable at the station. Your reference number is 1EJQJWS2. Is there any other help you need?

U: Yes I am also looking for somewhere cheap to eat in the centre that serves italian food please.

S: There are three possibilities.  Pizza hut city centre, ask or zizzi cambridge.  Would one of those work?

U: Pizza Hut City Centre sounds fine.  Could you book a table for 7 people there for me?

S: Sure, what time are you looking for a reservation at?

U: Do they provide good value and service?
S: According to the reviews left by previous customers the service is not that great and do not go expecting to be waited on hand and foot.