U: Everyone keeps telling me I have to stay at Cityroomz when I visit next. Have you heard of it?

S: Yes. It is a moderately priced hotel in the centre of town. They don't have a star rating, but do offer free wifi. Would you like help booking a room there?

U: Is the staff friendly?
S: Some words previous guests used to describe the staff are great attitude, welcoming, kind, helpful and courteous. Do you want to book it?