U: Hello. I need a place to stay in Cambridge, in the centre that is 4 stars.

S: Would the university arms hotel work for you?  They're located on Regent St, downtown.

U: As long as it has wifi.Can you book it for me ?

S: It does have free wi-fi.  I would be happy to book it for you.  When will you check in, how many nights and how many guests?

U: I would like to check in on Monday and stay till Thursday.  Just me and my wife.

S: Will you be leaving on Thursday or will you be staying at the hotel Thursday evening?

U: I will be leaving on Thursday. Can you book and give me the reference number?

S: I was unable to book, do you want to add a day?

U: Are you sure you can't find me a hotel in the centre area, 4 stars, free wifi with availability for 2 people for three nights starting on monday?

S: I apologize. I was able to book the University Arms Hotel starting on Monday for 3 nights for you and your wife. The reference number is A4FZE39M.

U: Do they have good breakfast options?
S: The University Arms Hotel offers a good variety of breakfast options during your stay for 13 GBP per quest.