U: I need somewhere to stay.

S: Did you have a price range in mind, or a general location?  Is it a hotel you're looking to stay in?

U: Yes, a hotel. Something 2 stars.

S: Ok, I found 3 for you. Did you want to book one?

U: Yes, please! Pick your favorite and book it for 7 people, 2 nights. We'll be arriving on Friday.

S: Booking was successful at the Ashley Hotel. Your reference number is : U595DZ8A.  Can I be of any further assistance today?

U: I have a bad back so can you check to see if their beds are comfortable?
S: The Ashley Hotel gets high marks for comfort. Guests have said the beds were ample and comfortable. Would you like to know more about them?