U: Hello, I am trying to find a place to stay that has free wifi and 3 stars. Do you have anything like that?

S: I have 5 results that match your criteria, do you have a certain area of town you'd like to stay in or a price range you're looking for?

U: Are any of them a hotel? I don't want a guesthouse.

S: Yes there are two hotels. One in the centre and one in the south. Any preference?

U: No preference, I need it for 2 nights starting from Monday for 3 people, and I need a reference number please.

S: OK, you are booked into the Gonville Hotel, located in the center of town on Gonville Place. The reference number is G6FAO56J.

U: Does the Gonville Hotel have a concierge desk in the lobby?

S: This hotel offers a full concierge service. Are you excited?

U: Do you know if they offer wifi for the guests of the hotel?
S: according to the reviews that I have on hand for this location, responses indicate the WIFI is available and free, but has occasional connection issues.