U: Hi, i want an expensive place to stay in the town centre please.

S: There are 2 places, gonville hotel and university arms hotel, any other preference or questions before I book?

U: Yes, do either include free wifi or free parking?

S: Yes, both of them have free wifi & parking.  Would you like to book this for you? Just tell me which hotel you prefer.

U: Book the gonville hotel for 3 people and 3 nights starting Tuesday. May I have the reference number too?

S: I have booked your hotel. Your reservation number is C0ASBZHA

U: Are the beds comfortable?
S: The beds at the Gonville Hotel are found to be comfortable, and provide a relaxing atmosphere at the end of one's day.