U: I am wanting to take a train to London Kings Cross from Cambridge.

S: Sure! What day and time would you like to travel?

U: I need to arrive on Thursday by 12:45.

S: Earliest is the TR8272, leaving Cambridge at 05:00. Would you like to reserve a seat or look for something a bit later in the morning?

U: I would like to book this train, for 3 people, thank you.

S: Okay, you're booked for 3 tickets with reference number AZI34L6D. May I help with something else?

U: Thank you. I am also looking for a place to stay while I am there. I would like it to include free wifi and parking.

S: We have 29 hotels with free wifi and parking, is there a particular area or price range you prefer?

U: I don't mind the area, but I'd like it to be expensive. I love spending money!

S: I have so many to choose from in this category. Would you like me to choose one for you?

U: I want one with free wifi and free parking.

S: I think the university arms hotel would be perfect for you. It is a 4 star expensive hotel right in the centre of town with both free parking and internet

U: Is this hotel known for it's staff's friendliness?
S: According to the reviews I have on hand for this location, the opinions are mixed.  One third found the staff disrespectful and rude, while two thirds found them responsive, helpful, friendly and polite!