U: Yes I am looking for a train to arrive by 20:45 that is leaving Cambridge.

S: Is there a specific date of travel?

U: Yes, I'd like to leave on Sunday.

S: And where you you like to leave from and go to ?

U: I'll be going from Cambridge to Kings Lynn, to visit my sister! Haven't seen her in forever.

S: TR3212 Leaves at 05:11 and arrives at 05:58. Can I book that for you?

U: Yes, for six people. I will need the reference number. Thank you.

S: Booking was successful, the total fee is 47.04 GBP payable at the station .
Reference number is : L5RUWCHN.

U: I will also need a place to stay. A guesthouse and it should include free wifi .

S: Okay, I can look that up for you.  Did you want to stay in a particular area of town?

U: I don't care about the area, but it needs to be cheap and have free parking.

S: I can see if there are rooms available at Alexander Bed and Breakfast in Centre. They are cheap, have free parking as well as free internet.

U: Is their staff friendly?
S: The Alexander Bed and Breakfast has a friendly staff that is a joy to work with and will go out of their way to accommodate you.