U: I'm looking for a cheap guesthouse.

S: great, i have 9 options for you.

U: I really prefer to stay in the west part of town. Do you happen to have anything in that area?

S: How about Finches Bed and Breakfast at 144 Thornton Road?

U: Are the staff known for being helpful?
S: Some guests said finches bed and breakfast staff was helpful while others have said that they were unprofessional, and described as frustrating.