U: I am looking for information in Cambridge

S: And *I* am looking to give you information. Perfect match! What would you like to know?

U: Can you find me alpha-milton guest hotel?

S: It is located in the north at 63 milton road

U: Will the staff be pleasant and helpful if I have an issue?
S: According to the reviews I have on hand for that location, the opinions are mixed.  Half felt the staff was unprofessional and half thought they were welcoming and courteous.