U: I am planning a trip and need help with a particular hotel.

S: Do you have the hotel name ?

U: carolina bed and breakfast, please. I want to book it.

S: Great.  What nights will you be staying?

U: I will be coming in on Saturday for 4 nights with 5 guests.

S: Booking was successful. Reference number is : DCV1BNPM. Is there anything else I can help with?

U: Do you know if their beds are very comfortable?
S: The Carolina gets some mixed reviews on the bed. Half of the guests loved their super comfortable beds while the other half couldn't sleep well on the uncomfortable beds. Would you like to know more about them?