U: Hi, could you help me find out more information about  Panahar restaurant in your area?

S: Absolutely! Panahar is an Indian restaurant in the expensive price range located in the centre of town.  Would you like me to make a reservation for you today?

U: Yes, I'd like a booking for Wednesday at 16:00 for 2 people.

S: 9725NVQD is your reference number, is there any thing else that I can do for you?

U: No, that's it for me today. Thanks for your help.

S: That was quick, are you sure you do not need any other assistance?

U: I need a place to stay. I would like a hotel with free wifi.

S: I found 3 hotels in the Centre with free Wifi. Price range from moderate to expensive and from 0 to 4 stars. Do you have a preference?

U: i would like something expensive

S: It seems there are two options that meet your criteria. The Gonville hotel has 3 stars and the University Arms hotel has 4.

U: The Gonville is fine, I need it's postcode and phone number, thanks!

S: Their postcode is cb11ly and phone number is 01223366611.  Is there anything else you need to know?

U: Nothing else about the hotel, but I will need a taxi from the hotel to the restaurant. Could you arrange this?

S: I sure can.  At what time would you like to leave Gonville Hotel?

U: Do they have warm and welcoming staff?
S: The staff has been described as super friendly, professional, well trained, polite and helpful. Can I help you with anything else?