U: I'd like more information about the Ashley Hotel, can you help?

S: The ashley hotel is a moderately priced 2-star hotel in the north part of town. It offers free wifi and free parking.

U: That is what I am looking for. I need to book for 2 nights starting on Wednesday. Four people will be staying. Please give a reference number.

S: Ok, your reservation is booked, your reference number is FCQZW2OT. Can I help you with anything else?

U: Do you have any details about the quality of mattresses available?
S: Recent reviewers commented that the beds are really comfortable, so you should be okay there. Can I answer anything else for you?