U: Howdy! Is the City Centre North B And B still in business?

S: I am sorry I have no listing for that hotel. Can I help you with any other information?

U: I was hoping to book the City Centre North B and B for a 4 night stay starting Tuesday. Could you please check again?

S: Yes. I can find it.  How many people will be staying?

U: It will be 5 people and 4 nights.

S: I'm sorry, that wasn't available.  Can I reserve a different hotel?

U: Yes, same price range please.

S: OK, I got you a booking at the Worth House. It's a 4 star guesthouse also in the Northend. Your reference number is: DVTY60KZ. Can I do anything else for you?

U: Can you assure me the location will offer an accommodating and pleasant staff?  Because that is a requirement.
S: The majority of people say that the staff at the worth house is exceptional. One review did complain about them being slow, though.