U: Hi there. I would like to find a train leaving Cambridge.

S: where are you going to? and what time would you like to travel?

U: I am going to Peterborough and it should arrive by 17:00 on Tuesday.

S: Train TR5902 will suit your needs. May I book it for you?

U: Yes please, I need to book it for 6 people.

S: Booking was successful, the total fee is 99 GBP payable at the station .
Reference number is : 9YJM47UH.

U: Thank you I also need help with a hotel. I am looking for a 4 star hotel. What you got?

S: I have 3 entries available. 2 in the west and 1 in the centre. Do you have a price in mind? Two are expensive and one is cheap

U: I would prefer the cheaper one, please. What's it called?

S: The cambridge belfry is located on the west side and is super cheap.

U: They sound like just what I need. Could you verify whether they have free parking, and give me their address?

S: Yes they have both free wifi and parking. It's located at back lane, cambourne in the west. Would you like me to book you a room?

U: How friendly is the staff? I like to feel welcomed.
S: The Cambridge Belfry has a couple reviews that complain about unprofessional staff. The other two say the staff was friendly.