U: We are in the centre of town and looking for places to go. We would like maybe a museum and a cinema. Can you help me?

S: vue cinema is a very nice place to go.

U: awesome, sounds good. What is their postcode please?

S: Vue Cinema's postcode is CB11PS.  It's located at the Grafton Centre, East Rd.  Can I help you with anything else?

U: Yes I am looking for a place to stay that needs to be a hotel that has free wifi.

S: Do you have a specific area in mind?

U: In the centre of town, please.

S: We have three hotels in the area. Do you have a star-rating or price preference?

U: no, i dont mind any

S: I recommend the University Arms hotel.  It is expensive but has a rating of 4 stars and offers internet and parking.  Would you like me to book this hotel?

U: How is their staff? Are they warm and welcoming?
S: Two out of three other reviewers had problems with staff that was rude or not helpful. Only one person thought that the staff was great.