U: Hi there. I was wondering if you could provide some information on the Bridge Guest House hotel.

S: It is a guesthouse located in the south part of town in the moderate price range and has a 3 star rating.

U: Is this location known for having friendly staff?  That will be good for me.
S: The Bridge Guest House hotel has no concierge, but most people say the staff is friendly but customers have said that they were disrespectful.