U: I need to catch a train on Thursday, departing from Birmingham New Street.

S: Okay and what is your destination please?

U: I am travelling to Cambridge.

S: Please specify your choice of time for departure and arrival

U: I need to leave after 14:45.

S: What time do you need to arrive by?

U: I don't have an arrival preference.

S: I have the TR2148 that leaves at 15:40 for 75.10 pounds. Would you like to book it?

U: Yes I need 6 tickets and the reference number.

S: Sure thing, I will work on that now and be back with you in a moment.

U: You should have replied with the booking information.  Please book this now or get me a manager.

S: Booking was successful! The reference number is: Z8267UZK. Is there anything else I can assist you with?

U: I'd like to find a guesthouse with free parking.

S: We have many fine options, but I recommend the Acorn Guest House in the north. Moderately priced, but 4 stars!

U: What is included for the price here?
S: It doesn’t mention what is included with the room, but past guests have complimented the hotel for the decently priced rooms, and have promised to come back later because they enjoyed their stay.