U: I need to catch a train on Thursday, departing from Birmingham New Street.

S: Okay and what is your destination please?

U: I am travelling to Cambridge.

S: Please specify your choice of time for departure and arrival

U: I need to leave after 14:45.

S: What time do you need to arrive by?

U: I don't have an arrival preference.

S: I have the TR2148 that leaves at 15:40 for 75.10 pounds. Would you like to book it?

U: Yes I need 6 tickets and the reference number.

S: Sure thing, I will work on that now and be back with you in a moment.

U: You should have replied with the booking information.  Please book this now or get me a manager.

S: Booking was successful! The reference number is: Z8267UZK. Is there anything else I can assist you with?

U: I'd like to find a guesthouse with free parking.

S: We have many fine options, but I recommend the Acorn Guest House in the north. Moderately priced, but 4 stars!

U: Will the cleaning staff keep my room spotless?
S: The rooms are very clean at Acorn. On the off chance you're not satisfied, they will take care of it quickly. Would you like me to book it for you?