U: I am looking to stay at the Lovell Lodge hotel and to see the areas local attractions.

S: I can definitely help you with that.  First let's book the hotel.  When were you wanting to stay?

U: The booking is for 5 people staying four nights from Saturday .

S: Would you like me to book that now?

U: What kind of mattresses are in the hotel rooms, hard or soft?
S: 75% of past reviews have found the beds comfortable. 25% have said it was lumpy and uncomfortable to lay in.