U: I am looking for a chinese restaurant.

S: Okay. Any other criteria?

U: I actually don't want a restaurant. I need a train to Birmingham New Street on Sunday.  Can you help me?

S: Is there a certain time you need to leave after or arrive by?

U: I need to arrive by 15:45.

S: TR1931 will arrive by 11:44

U: What is the reference number?

S: I'll be able to give you a reference number once we've booked. Did you want me to book this train for you?

U: Yes. please book me 2 tickets.

S: You are good to go. Your reference number is 9S9SF2VH and it will cost 120.16 GBP at the station.

U: Can I get a physical ticket so I can board?

S: You can, but you will need to visit a ticket machine to get your ticket before the ride Anything else I can help you with?

U: Thank you. I'll also need a place to stay. I'd like it to be in the west and it should be moderate in price.

S: I can suggest the allenbell.

U: Are there any areas designated for smokers at the Allenbell?

S: No, there are no places to smoke at the Allenbell. What else do you want to know about the hotel?

U: Does this hotel provide English options for breakfast?
S: Hobsons House does offer an English breakfast as well as things like pancakes, eggs and cereal. Would you like to make a reservation?