U: I am looking for information in Cambridge

S: What type of information can I help you with?

U: I'll be leaving from Ely on Tuesday after 17:45. Are there any trains available then?

S: The earliest train that days leaves at 19:35 will this work?

U: Yes that works. What is the arrival time and price please?

S: If you take the train departing Ely at 19:35 you will arrive by 19:52, and the cost is 4.40.

U: How could I get the physical ticket?

S: You can get a physical ticket by visiting the ticket machines at any of the train stations. Is there anything else I can help you with?

U: Thanks! I'm also looking for a 4-star accommodation with free wifi.

S: We have quite a few to choose from. Do you have a preference in price range or the area of town?

U: Well, price should be in the moderate but i do want a 4 star hotel.

S: I have no hotels in this area, only guesthouses. Would that work?

U: that's fine, can you book one?

S: I would recommend avalon, which is a 4 star guesthouse in the north. Will that work for you?

U: Yeah, that will be fine. It will need to be on the same day for 3 nights and 3 people.

S: Okay. Your booking was successful! The reference number is ZWH6Y40Y. Can I help with anything else today?

U: Would it be possible to get an extra bed in my room at Avalon?

S: I'm sorry but there are no extra beds available at Avalon. Can I assist you with anything else?

U: Do they have free WiFi or is there a charge?
S: Avalon does have WiFi for their guest to use at a charge of 10 GBP per day. Can I assist you with anything else?