U: I am looking for a place to eat that is cheap.

S: What type of food are you interested in?

U: I'd like some Italian food.

S: La Margherita is a great (and cheap!) Italian place on the west side of town. Would you like a table there?

U: Yeah. Can I get one for 8 people on friday at 14:30 please?

S: Absolutely, will you be needing a reference number?

U: Yes, I definitely need the reference number. Thank you.

S: Great, you are all booked and ready to go. Your reference number is 8ON7IKVZ. Would you like me to help you with anything else?

U: Well now that you've asked, I would like some information about the kirkwood house hotel

S: It is a moderate price range with internet and parking. Would you like me to book a room?

U: Can you first confirm that Kirkwood House Hotel offers accommodating and pleasant staff?
S: 75 percent of the reviews on the service at the Kirkwood House Hotel are positive, claiming they are friendly and helpful and welcoming, with the only dissenting opinion claiming they were unprofessional.