U: I need help finding a train.  Can you do that?

S: Of course. Where are you traveling to?

U: I would like to leave Liverpool street on Tuesday and arrive in Cambridge.

S: We have 10 different trains on that day. Do you prefer a particular time?

U: I would like to arrive in Cambridge by 08:45.

S: TR6939 is your best option. It will leave at 05:39 and arrive at 07:07. Would you like to book passage on that train?

U: Yes, I'll need 7 tickets.

S: Okay, do you need a reference number?

U: yes please tyhat you for all your help

S: OK, you have 7 tickets reserved on TR6939. Total due at the station will be 116.2GBP. Your reference number is OK7WYTNQ.

U: I also need a place to stay.  2 star is my preference.

S: okay, what area and price range?

U: In the west part of town. The price doesn't matter.

S: I don't have any 2 star hotels in that area. Would you like a different area or a higher rated hotel?

U: do  you have one with  a star of 4?

S: I do. We have three options. Two that are cheap and one that's expensive. Do you have a preference?

U: Try either one of the cheap ones, I need one that can hold my group of 7 for 5 nights on tuesday.

S: the cambridge belfry was the best match for a large group so I booked you there, the reference number is X33MYBK5 , may I assist with anything else?

U: Does this hotel not have too much noise?
S: I could only find one review that mentions noise levels, but the customer said it was very loud there. Do you want to look elsewhere?