U: I'm looking for a particular B&B. Do you handle those?

S: No, I am sorry. B&Bs are not offered.

U: Oh dear well what about local guest houses instead? I need to book it for 6 people for 5 nights staring from Monday.

S: Great! Your reservation at Acorn Guest House is completed. Your reference number is FO3NH9Q6

U: How is the staff at the Acorn?  I want to make sure they are friendly.
S: The staff at Acorn is known to be very friendly. They are described as greeting hotel guests with big smiles.