U: Can you help me find a place to stay please?

S: Sure! do you know what area of town you're staying in?

U: I'm not sure. I do want an expensive 4 star hotel with free wifi but don't need free parking.

S: we got none fitting your description. maybe if you can change the price range.

U: what about the one fitting the description with free parking?

S: Yes, we have two options. I'd recommend the University Arms Hotel. Would you like to book a room?

U: Is the staff at university arms friendly?
S: According to the reviews I have on hand for that location, the opinions are mixed.  One third found the staff very friendly and polite, while two thirds found them unresponsive, unhelpful, disrespectful and rude.