U: I am looking for a train on sunday that will leave after 17:30

S: Where will you be traveling from and to?

U: I am leaving Leicester and going to Cambridge.

S: TR9320 will leave at 18:09 and arrive at 19:54. Can I book that for you?

U: Please do, I will need this for 6 people. Can I also have the reference number as well?

S: Booking was successful and your reference number is 0RKJ93UG. Can I help you with anything else today?

U: I also need a place to stay. I'm looking for a 3 star place in the expensive price range.

S: There are two gonville hotel at the centre and the lensfield hotel in the south, which one do you prefer?

U: I prefer the gonville.

S: Would you like me to book you at the gonville?

U: Are the rooms clean?
S: Unfortunately, I'm seeing mostly negative reviews on the cleanliness. One guest said their room was not clean when they first checked in and another said they had to wait until the next morning to be able to address the issue with staff. Would you like me to find some other places with better reviews?