U: Hi, I would like info about museums I could visit on the west side.

S: Sure, there are several. Most are free.  My favorite one with free admission is Kettle's Yard on Castle Street.  It is on the West side, is that area ok?

U: That one sounds great. Can you give the address and hours?

S: The address is castle street and the phone number is 01223748100.

U: Great, thanks!  I also need a place to stay, I'd prefer a guesthouse.

S: I found 24 guest houses for you. Any particular area you have in mind?

U: Yes please. The north side of town and only 4 star guesthouses please.

S: There are 8 guesthouses on the north side of town. May I suggest Acorn Guest House or Arbury Lodge Guesthouse? Both are moderate price range with 4 stars. Which would you like?

U: The acorn please. can you book that?

S: Sure, how many days will you be staying and how many people in the room?

U: Does the hotel provide a comfortable bed?
S: Most guests have said that the beds are of poor quality and not comfortable at all.  Others have stated that they slept like babies due to how comfortable the bed was.