U: I'm looking for information on 4-star rated guesthouses in Cambridge

S: I have a number of 4 star guesthouses available, would you like to book one in a particular area?

U: Not really. Could you suggest one with free parking?

S: Okay, how about the Acorn Guest House in the north?

U: Are the rooms cleaned properly?
S: The Acorn Guest House has one complaint about having to get their room cleaned when they arrive, but the other four are positive and say the rooms were clean.