U: I would like to visit some colleges or universities in Cambridge. Can you make some recommendations?

S: We have 18 colleges open to visitors. Christ's College and Churchill College are popular choices, and they're free to enter.

U: Could you please give me the area, address, and postcode for Churchill College?

S: I can! It is in the west at Storey's Way, postcode cb30ds. Phone 01223336233. Need anything else?

U: Yes please. I need a place to crash. I'm thinking a 4 star guesthouse.

S: I see one place that is a match for you; Finches bed and breakfast on the west side of town (for your convenience) the price is cheap. If you would like I can make you a booking?

U: First, can you tell me about the staff there? Will I get a friendly welcome?
S: Staff performance is variable, as is every human service. Some guests found the staff to be welcoming and friendly while others did not.