U: Hi I am looking to get some info on the aylesbray lodge guest house

S: The Aylesbury is a moderately priced 4 star hotel on the south side of town. Would you like the phone number, or a room, perhaps?

U: Great. Book me that for 2 nights starting from saturday for just myself.

S: I'm sorry there are no rooms available for that hotel for the nights you want, would you like me to try something else?

U: How about 1 night starting from Saturday?

S: That worked.  Your reference number for the reservation is VDL0A0ID.  Can I help you with anything else?

U: Could you confirm for me that the Aylesbury's staff are both accommodating and pleasant?
S: Staff was complimented for being very helpful, but a bit understaffed and did not have someone to help with luggage.