U: I am looking for a guesthouse to stay at that has a 4 star rating. Can you help me?

S: I have several options for you. Is there a particular area you're looking for?

U: No.  But I would like a cheap guesthouse.

S: Would you like to try Alexander Bed and Breakfast?

U: Yes, can you book it please?

S: I would be happy to! Which day, how many people, and how many days?

U: I would like to check in on Thursday and stay for 3 nights.  I need to book a room for 6 people.

S: I've booked it!  You'll be at alexander b&b starting Thursday for 6 people for 3 nights.  Is there anything else I can help you with?

U: May I have the reference number for that booking?

S: Your reference number is 4NG5RGOI. Do you need anything else?

U: Are their rooms cleaned often and really clean?
S: Most people think that the rooms are very clean while one person said the room was not cleaned adequately.