U: I'm looking for a train leaving on friday going to cambridge.

S: I can help with that. Where will you be departing from?

U: I just want to arrive by 15:15.

S: Well, there are 101 trains arriving before 15:15 on Friday. Is there are area you are coming from so I can narrow it down for you?

U: I'll be leaving Norwich. There are 8 people traveling.

S: Okay. We have you booked for 8 tickets on the TR3147. The total fee is 140.8 GBP which can be paid at the station. Your reference number is YRM9L6LV.

U: Thank you. I also need information on the lensfield hotel. Can you help me with that?

S: The Lensfield hotel has a 3 star rating and provides internet and parking.  Would you like me to book them for you?

U: Does it have a strong internet connection?
S: Not according to the reviews that have been left by some of the previous guests.   The internet connect is free but slow.