U: I need to find out if there's a train going to stansted airport that leaves after 12:30.

S: We have a train leaving on Friday by 12:40 from Cambridge to Stansted airport but we need to know your departure point and date of departure to serve you better

U: Yes I will be leaving on Tuesday.

S: When would you like to arrive by?

U: Tuesday would be ideal for me.

S: The best fit for you from the search list is the 12:40 train leaving cambridge on Tuesday to arrive stansted airport by 13:03.

U: That works, may I please have the reference number?

S: Actually, it will arrive by 13:08. Does that work for you?

U: Yes. I need it for 8 people.

S: Booking was successful. Your reference number is 2QS7T2UC. Do you need anything else?

U: Great I also need to stay at the University Arms Hotel

S: Okay I can help with that! What day would you like to check in and how long will you be staying?

U: I want to stay for 3 nights starting from saturday.

S: Ok great, and how many people will I be booking for?

U: There will be 8 of us.

S: Your room is booked, ref #XYQTB77Q. Can I help you with anything else today?

U: Does the room have a cozy bed?
S: University Arms Hotel has reviews about their beds that are both negative and positive. Would you like to make a reservation?