U: i need a place to stay

S: I can help with that. Do you have a preference in location?

U: I would prefer it to be in the North.

S: Do you have a price range or star level in mind?

U: I don't care about price but I'd like a 4 star place.

S: I have 8 different four star guesthouses.  They all include internet, would you like to make a reservation?

U: Can you select one and make a reservation for me for Thursday please?

S: I can book you into the Acorn Guest house. How many nights do you want to stay?

U: Does the hotel have easy access?
S: Most guests at Acorn Guest House think that the location is far out but some people thought that the location was good.