U: I am looking for information on the hamilton lodge hotel.

S: The Hamilton Lodge is located in the northern part of town. It has three stars and moderate pricing. Would you like the address and phone number?

U: Yes, and I would also like to know if the beds are soft and comfortable?
S: The reviews are mixed. The majority find the beds quite comfortable but there was a comment that the bed needed a new mattress. Would you like me to find another place in the same area?