U: Hi there. I need help finding a train leaving Cambridge on Sunday.

S: Okay, train TR8131 leaves at 7:17 on Sunday and arrives by 8:08.  Would you like me to book that for you?

U: Yes please book it

S: Excellent, how many are travelling?

U: The train should be arriving at london liverpool street and leave after 10:00. I would like 4 tickets for that specific train. I also need the reference number.

S: I would recommend TR5767 which leaves Cambridge at 10:21 and arrives in Leicester at 12:06.  Would you like this to be booked for you?

U: Let's back up a bit here. I need to get to London Liverpool Street, not Leicester.

S: I have TR9025 that I can book for you that departs cambridge at 11:59 and arrives at liverpool street at 13:27. Does that work for you?

U: It does. Please book for four people and give me the reference number.

S: I was able to book those 4 tickets for you. Your reference number is G6ULCKEV. Is there anything more I can help you with?

U: I'm also looking for information about a hotel called cityroomz.

S: cityroomz is a moderately priced 0-star hotel in the centre area. Anything more specific about it you'd like to know?

U: Is cityroomz in a good location?
S: Most people are happy with the location, and feel that it is close to things, but there have been past guests that didn't feel like the location was that great.