U: I need help finding a train out of kings lynn.

S: Trains begin leaving Kings Lynn at 5:11, may I know your destination please?

U: My destination is Cambridge and I need to be there by 11:30.

S: I have train TR3225 that arrives at 10:58 is that good for you?

U: Yes, I need to book that for 8 people.  Can I have the reference number?

S: I apologize the system is down please try back later

U: Is the system back up?  Can you make that booking I asked for.?

S: Would day do you want to travel on ?

U: I want to travel on Friday.

S: You are booked for train ID TR1958. Your reference number is H8N2SC1Z. The total fee is 78.4 GBP payable at the station. May I help with something else?

U: Thank you! Can you also please recommend a 4-star guesthouse?

S: a and b guesthouse is a nice place, do you want their info ?

U: Is it in a convenient location?
S: It is in a good location with access within walking distance to things of interest. May I help you with something else?