U: I am looking for information in Cambridge

S: Okay! What would you like to know?

U: First, I need a cheap guesthouse in the centre. It should have free WiFi.

S: Yes I have two one is rated 4 stars and the other has a 0 star rating. Which do you prefer?

U: I would prefer the 4 star rated one. I need to book it for 2 people for 4 nights starting friday.

S: Okay. Your booking at the Alexander Bed and Breakfast was successful. Your reference number is 7IL8SAJV.

U: Also, does the bed and breakfast have clean rooms overall?
S: Yes, they generally get good reviews for the cleanliness of their rooms. I did see one complaint that the room was not sufficiently clean. Would you like to keep the booking?