U: I need to go to broxbourne on monday

S: Okay, not  problem. Would you like to travel by train or taxi? Where are you departing from?

U: Train, Monday, to Broxbourne from Cambridge.

S: Is there a time you need to leave or arrive by?

U: I need to leave Cambridge after 21:15

S: There are two trains you can take on Monday, either the 22:01 (arrive 23:01) or the 23:01 (arrive 24:01). Which train do you prefer?

U: Thank you that will work fine for me and my husband

S: Would you like me to book the 22:01?

U: Yes that would be great, and it'll just be me. Could you also find me a place to stay?

S: The booking was successful your reference number is UNUTWNQN and the total is 17.89 GBA. I can is do you have a price range and what area?

U: I'd like to stay in an expensive three star place with free parking. Is there anything like that?

S: I have 2 options  - I would like to suggest the gonville hotel at gonville place. Is there anything else I could help you with?

U: Are the rooms clean at the gonville hotel?
S: The Gonville Hotel has problems with cleanliness. Several guests have complained that their rooms were not clean.