U: I'm looking for a place to stay in the moderate price range. It doesn't need to have free parking.

S: There are quite a number of hotels that fit your description. Any preferences in location or food served?

U: It should be on the east side, and have free wifi, no food preferences though.

S: I have 3 results for moderately priced guesthouses on the east side.  All have 4 star ratings and free wifi, do you need parking?

U: I do not need free parking. Can you book one of them for Thursday? I have 8 people and we need to stay for 2 nights.

S: Great I was able to book A and B guest house, the reference is VMWIVZV7.

U: Do you know if the staff are friendly and will welcome me when I arrive?
S: The A and B guest house has a couple of complaints about their staff being unprofessional, but most say the staff were outstanding.