U: Hi. I'm looking for a 4 star hotel in the east.

S: There are no 4 star hotels in the east side of town. Would you be interested in staying at a guesthouse instead?

U: Yeah, a guesthouse is what I'm looking for actually.

S: There are 6 guesthouses in the area.  What is your price range?

U: I don't have a particular price range in mind. What do you suggest for 8 people and 5 nights? I will need it for Wednesday.

S: I would recommend Autumn House on 710 Newmarket Road.  It has Internet and Parking and is cheap.  Does that sound good?

U: Do you know if Autumn House has employees that are helpful and friendly?
S: The majority of reviewers said that the staff were bad. Only one reviewer had a good experience with the staff.