U: I am looking for a play to stay that has 4 stars and is located in the centre of town.

S: We have two results. Are there any other options like free parking you need?

U: Yes.  It should be a 4 star and of moderate price.  Parking and wifi do not matter.

S: Unfortunately there are no hotels that match your criteria. Do want to consider other areas of town or a different price range?

U: Okay how about and expensive one instead?

S: I'm sorry, I don't see any 4- or 5-star hotels with availability in the centre. Would you like to look for a 3-star hotel, or another area?

U: There are no expensive hotels in the centre area with a star rating of 4?  Can you double-check?

S: Yes, I found the University Arms hotel.  It is in the centre and has an expensive price range.  My apologies for the miscommunication.

U: Great! Are the bathrooms clean?
S: The bathrooms at the University hotel are usually clean, but one person did have a dirty bathroom when they arrived, once. Would you like to book a room?