U: Yes, hopefully you can help with some information on a particular hotel?

S: What hotel are you interested in?

U: It is called home from home. I was wondering what type of hotel it is and the star of the hotel.

S: Home from Home is a 4 star, guesthouse type hotel.

U: Do they get good reviews for cleanliness?
S: I only found one review however they stated that the room was very clean. Would you like to make a reservation?