U: I was wondering if you can tell me more about a particular hotel called the a and b guest house.

S: Yes, the a and b guest house is a moderately priced 4-star rated property located in east cambridge.

U: May I get the phone number?

S: The phone number is 01223315702. Can I get you anything else?

U: Does the hotel have accommodating and pleasant staff?
S: The reviews are quite mixed with some guests saying the staff was outstanding, really friendly and nice while others complained that the staff was quite unprofessional. Would you like to know more about them?