U: I'd like some information about the El Shaddai.

S: It's a 0 star cheap guesthouse in the centre with free parking and internet.

U: Ok, great. Can I get their phone number please so that I can contact them?

S: Sure! El Shaddai's phone number is 01223327978. Can I help you with anything else?

U: Does this hotel have good and friendly staff?
S: They are good staffs that are patient and are humble  to the customers and knows how to handle the customers.