U: I am in the centre of town and am looking for a restaurant.  Ideally it would be in the expensive price range.

S: We have many different types of restaurants that fit that description including Chinese, British and other styles. Any preferences?

U: Chinese food is okay are there any tables available for 7 people on Sunday at 17:45?

S: Perfect, I was able to book you a table at the Ugly Duckling, your reference number is IEFD0UBX.  Is there anything else that I can help you with?

U: Do they have a few non alcoholic drink options?
S: Unfortunately, one of the Ugly Duckling restaurant's negative features according to customers is its limited non-alcoholic drinks.