U: I am looking for a train that'll leave on friday.

S: We have over 400 results. Can you provide me with more information, such as departure site and destination?

U: I'm going to Stevenage from Cambridge.  I need to arrive by 09:15.  Thanks for your help!

S: TR4800 leaves at 07:54 and arrives in Cambridge by 08:43, would you like to book a seat?

U: Yes can you make me a booking for 8 people?

S: Booking was successful, the total fee is 102.4 GBP payable at the station. Your reference number is 0B1WJ9DR. Will that be all?

U: Will you also check the hotel called Lovell lodge?

S: I'm sorry, I had to re-book your train, as I had the stations backwards.  TR2515 will get you to Stevenage by 6:10. Fee is 102.4 GBP, REF. #N3H045K3.

U: Great I also need the lovell lodge for 8 people for 2 nights starting wednesday.

S: I was able to book that room for you, ref #8XZZ0TYE. Can I help you with anything else?

U: Is there a friendly staff there?
S: The staff at the Lovell Lodge is found to be extremely kind and respectful to its guests; always professional.