U: Hello!  I'm just planning my trip to Cambridge and need train schedules.

S: I'd love to assist you with that.  Where are you departing from, and when do you want to leave?

U: depart from birmingham new street ,I want to leave on Friday and arrive by 14:30

S: TR7040 arrives at 14:23. Would you like me book for you?

U: Book it for myself.

S: I'm sorry if I misread, but did you want me to book that TR7040 train ticket for you? If so, how many tickets would you like?

U: I'm sorry.  Yes.  Please book the train on Friday arriving by 14:30 for one person.

S: The booking was successful, the total fee is 75.09 GBP payable at the station. Your reference number is : QQFBZTYO. Is there anything else I can help you with?

U: I'm looking for a hotel to stay in the north, specifically, a guesthouse.

S: Super! I have a range of guesthouses in the north. May I recommend Worth House, rated 4 stars but cheaply priced? The guesthouse offers internet and parking.

U: Do they have kind staff?
S: Yes the staff at Worth House is kind and welcoming. Would you like me to reserve a room there for you?