U: Hi, I need a 4 star guesthouse hotel please.

S: I have 21 4 star places, can you tell me what area you would like to be in?

U: The North part of town, please.

S: There are quite a few.  If you'd like a cheap alternative, I can recommend Worth House, on Chesterton Road. Or for a moderate rate, Kirkwood House is next door.

U: Could you book the Kirkwood House for me for thursday, 6 people and 5 nights?

S: Your booking was successful. The reference number is 6G15LHZM. Is there anything else?

U: Is it conveniently located?
S: The Kirkwood house is in a not-so-great location according to one guest, and there isn't much to do around it.