U: I'm looking for a hotel to stay at during my trip to Cambridge. I'd like it to be in the centre.

S: What price range are you interested in?

U: The expensive price range.

S: I would suggest the University Arms Hotel. It is a 4 star on Regent Street. Would you like me to book it for you?

U: How friendly is the staff?
S: Oh dear, it looks like they're not as helpful as they should be. Let's see if I can find a better choice for you.