U: Hi, I'd like a guesthouse in the expensive range.

S: Actually we don't show an expensive guesthouse in the database.  What area are you interested in?  Can I interest you in an expensive hotel?

U: Yes. I would like a hotel with free parking.

S: I do not show any results meeting that criteria. Would you be interested in a 4 star hotel instead?

U: no thanks, what about something in the moderate range?

S: My apologies.  We actually have several expensive hotels with free parking.  For example, the Gonville Hotel is in city centre and has free parking.

U: That would be fine can you give me the address, postcode and phone number please?

S: The address is gonville place	and the postcode is cb11ly. Their phone number is 01223366611

U: Do they have a warm and welcoming staff?
S: The Gonville Hotel guests have said that the staff was professional and friendly, and that they were well trained.