U: I am looking for a 3 star hotel that has free wifi

S: I have two hotels in that category. Both are expensive and have 3 stars each. Both offer free wifi and parking. Do you prefer the south or centre of town?

U: Either one is fine. How about the South?

S: The Lensfield Hotel would be the place then. It's expensive, 3-star rated with free wifi and free parking. Would you like me to book a room for you?

U: No thanks, just getting information. That's all I need.

S: Okay.  Let us know if you need help booking!

U: Actually my wife says it's better to book it. Can you reserve it for 4 people for 4 nights starting from monday?

S: The hotel is booked and the reference number is H3MWAYDX. Your wife can sleep calm now.

U: Does this place have a friendly staff?
S: Yes, the staff at The Lensfield Hotel provides helpful service to its guests and always seem interested in patron's comfort.