U: Hello I need to go to Cambridge and will be leaving on Saturday from Norwich, can you tell me what my train options are?

S: There are many options. Is there a certain time you would like to leave?

U: Yes, I would like to depart any time after 20:15.

S: There is a train departing Norwich at 21:16 on Saturday. Would this be ok?

U: Yes.  Can you give me the train ID and the travel time?

S: The train ID is TR3267 and the travel time is 79 minutes. Is there anything else I can help you with or would you like to purchase tickets?

U: I would also like to book a 4 star Guesthouse

S: Okay I have found several options. Is there a particular area you want to stay in?

U: Yes, I'd like something in the north, and in the moderate price range, please.

S: Acorn Guest House is a really nice 4 star place.  Free internet and parking too.  Can I get you more information?

U: Are the people nice here?
S: Yes, the staff at Acorn Guest House do seem to be nice. One person said they were welcomed with big smiles.