U: Hi, I need to locate a particular restaurant please.

S: I can help with that. What's the name?

U: It is the Pizza Hut City Centre.  I'd like to eat there on Monday if you could reserve a table for me.

S: sure, how many people will be in your party?

U: We'll need a table for 4, please. I'd love it if we can get the 15:15 time slot.

S: Booking was successful. The table will be reserved for 15 minutes.
Reference number is : N0LQRA43.

U: Is the service quality good?
S: The service is poor and this results to delays that may disappoint  and are not pleasant to a client or guest.