U: I need to get a train ticket for friday please.

S: Where will you be departing from and traveling to?

U: I need to get to Cambridge from Broxbourne and I'd like to leave after 13:15.

S: Yes I have a train that leaves at 13:32. Will that do?

U: Yes. Please book for 1 person.

S: Will you be needing the reference number?

U: Yes, if I could please get the reference number.

S: Reference number is : IVX6L3KV. Can I help with anything else?

U: Thank you! Can you please book a room for 1 person for 4 nights, starting Friday, at Hamilton Lodge?

S: Booking was successful.  Reference number is : 3G3X2VLU.  Can I help with anything else today?

U: Do they have a friendly staff?
S: The staff at hamilton lodge got mixed reviews, one guest even said they felt a little violated. Others said they were amazing.