U: I don't know if you've heard of it but can you please get me some information on the la tasca restaurant?

S: Happy to help -  la tasca is a Spanish restaurant with a moderate price point located in the centre.

U: Great! will you please book that for 2 people at 17:30 on Sunday?

S: Alright, the table will be reserved for 15 minutes. Your reference number is: AO0MS4Q3.

U: thank you for helping

S: You're most welcome. Can I help you with anything else today?

U: I need a place to stay, a hotel in the north. Preferably in the guesthouse category

S: Acorn guest house is available, would you like to stay there?

U: Do they have friendly staff?
S: Yes , The Acorn Guest House staff are very friendly and are also very welcoming .They are always ready to serve their guests.