U: I am looking for a place to dine. The restaurant should be in the expensive price range and should be in the south of town

S: I have 2 chinese, indian, italian and mexican food. Did you have a preference?

U: Yes, I prefer italian. I really like pizza.

S: There is one Italian restaurant in the south. It does have an expensive price range. Not sure if it serves pizza though. Would you like the phone number?

U: Well let's change that to Mexican and I need a reservation for 2 people at 16:30 on Sunday.

S: Okay, I have you booked at Chiquito Restaurant Bar then. Reference number is : 6OG10PUW.

U: Ok, thank you.

S: Is there anything else I can help you with?

U: Yeah, I'm also looking for a hotel called the allenbell.

S: Sorry I dont have anything with that name.

U: are you sure? i was literally there 3 weeks ago...

S: The allenbell is not available.

U: why is it not? it is there please look again.

S: I have checked again. The hotel is listed as "Allenbell" instead of "The Allenbell." Would you like to book a stay there?

U: Are the people who work there nice?
S: The Allenbell has been reviewed as both having good staff, and unfriendly staff. Do you want to look elsewhere?