U: I am looking for a train departing out of Norwich to Cambridge, please.

S: Certainly. What day and time would you like to travel on?

U: I'd like to leave on friday after 08:15

S: TR3293 will leave at 08:16 would that work for you?

U: That would be perfect. Can you book that for 5 people and give me a reference number?

S: Ok, I've booked 5 people on TR 3293.  Your reference number is BBG39TVV and your total due is 88 GBP payable at the station.  Anything else I can do?

U: I need a place to stay too.

S: How about guesthouses? Or would you prefer a hotel? How long is your stay and how many rooms?

U: We will need the guesthouse for 4 nights starting friday and will need 2 rooms.  Thank you.

S: Alexander Bed and Breakfast in the centre is an excellent choice. Would you like to make reservations?

U: What is the price range of the Alexander Bed and Breakfast?

S: The price range on the Alexander Bed and Breakfast is cheap. Would you like to book a room?

U: No, actually I need a hotel in the expensive price range.

S: I have no expensive guesthouses, but I do have the University Arms Hotel that is expensive in the centre of town, rated 4 stars with wifi and parking.

U: Do you know how friendly the staff is at the University Arms Hotel?
S: From what I can see, there are more negative reviews of their staff than positive ones. Guests say the staff is unfriendly, unhelpful, disrespectful, and rude. However, there were some guests who treated friendly and politely. Would you like to know more about them?