U: I am looking for a hotel that is in the expensive price range.

S: I have 5 hotels in Cambridge that match your request. Is there a particular area of town you are interested in? East? Centre? west? south?

U: Any area should be fine. The hotel should include free parking and should include free wifi.

S: Ok.  All five hotels have both free parking and wifi.  How does the university arms hotel sound?

U: Does this place have a friendly staff?
S: One person said that the University Arms Hotel staff was friendly and polite while others thought the staff was not good.