U: I am planning a trip in Cambridge and need a place to stay with free parking.

S: I have many different options available. Let me ask, do you have a certain price range or area in mind?

U: I have no particular price range, but would like a guesthouse in the north part of town.

S: That narrows it down to about 9 different options. Most offer both free parking wifi. If you would like my personal recommendation, I would say go with the Hamilton Lodge.

U: Customer service is important to me - are the staff helpful there?
S: The Hamilton gets mixed reviews on their staff with some guests being very unhappy with the rudeness and unprofessionalism while others said the staff was amazing, helpful, and friendly. Would you like to know more about them?