U: I'm looking for a hotel with a 3 star rating in the north.

S: I have two guesthouses that are moderately priced in that area with 3 stars. Would you like to book one of them?

U: That will be fine. I have a party of 2 adults and 3 children ages 4,5, and 6.

S: I would suggest the Hamilton Lodge if you have children.  When will you be arriving and how long will your stay be?

U: Is the staff friendly?
S: While reviews are mixed, I'd say not all of the staff are seen as friendly. Would you like to try another location for your stay?