U: I am looking for a particular hotel.

S: Do you know which hotel or the area the hotel is in?

U: University Arms Hotel.

S: Yes I have located the University Arms and it is located in the center. Would you like a booking?

U: Yes thank you.  2 nights for two people starting on monday.

S: Booking was successful. Your reference number is OG3NRCWJ. Will that be all?

U: Does it have a clean bathroom?
S: 2/3rds of recent customers have said the bathrooms were in pristine condition. 1 review said it was not that clean.