U: I need a 5 star hotel to stay in that should be a guesthouse.

S: I'm sorry, I wasn't able to find anything that matches your criteria. Do you have any other preferences?

U: What about a 4-star place?

S: I have several places that meet your criteria. Do you have an area you are interested in?

U: It doesn't matter as long as it is a 4 star guesthouse with free wifi. I will want to book it from monday.

S: I would recommend Acorn Guest House.  How many people will be in your party and for how many days?

U: It is just me this trip and I'll be there for 3 nights.

S: What day will you be arriving?

U: I'll be arriving on Monday.

S: Your room is booked under ref# 54KH70IQ. Is there anything else I can help you with today?

U: Can you confirm that Acorn Guest House offers good breakfast options?
S: Previous customers have been very pleased with the breakfast options at the Acorn Guest House. They serve a wide variety for 10GBP/person.