U: I'm looking for a train departing from ely and should arrive by 14:30.

S: ok, what is your destination?

U: Cambridge, I need to leave on tuesday too.

S: Five trains match your description. The first leaves at 05:35. Do you want a seat on this train or on a later train?

U: This one will do. I will need to book for 4 people. Can I get the reference number once booked, please?

S: The booking was successful and your reference number is 2KELM023.

U: i am also looking for a hotel called aylesbray lodge guest house.

S: I can make you a reservation , how long do you plan on staying?

U: Can you first tell me anything about their beds because I need a comfortable bed to get a good night's sleep?
S: The Aylesbray Lodge Guest House is known for having comfy beds. Do you want to book a reservation there?