U: I would like a cheap restaurant in the west part of town

S: There are two cheap restaurants in the west part of town. One is italian and one is vietnamese. Which one are you interested in?

U: Can you give me the telephone number of the vietnamese restaurant?

S: The Vietnamese restaurant's name is Thanh Binh, the phone number is 01223 362456. Can I help you with anything else?

U: Are the staff well trained to be friendly, fast and flawless?
S: No, the staff doesn't seem to be friendly, fast, and flawless. Past guests have said that they were rude and inattentive. One did say they were friendly.