U: Hi, I am looking for a restaurant. I would prefer an expensive restaurant in the west of the city.

S: We offer 9 such places.

U: Is there a British one available?

S: Great choice!  I have two.  Graffiti and travellers rest.  Would you like me to book one of these?

U: I am looking for some rest as a traveler so I choose travellers rest. There will be four of us for Saturday at 11:00. Please book.

S: I'm sorry, it seems they are unable to accommodate you at that day and time. Would you like me to try another?

U: Can you try for 10:00 please?

S: A table is reserved for 10:00. Your reference number is TX8BTBJT. The table will be reserved for 15 minutes. May I help you with anything else?

U: Can you tell me if Travellers Rest has staff that are well trained to be friendly, fast and flawless?
S: Travellers Rest receives mixed reviews from past diners about their service. Some thought it was great and other complained that the staff was inattentive at times. Would you still like to keep your reservation?