U: I am looking for information in Cambridge.

S: Sure, what do you need to know?

U: I would like to book a reservation at Caffe Uno.

S: What day and time do you need the reservation for? And how many people in your group?

U: Do they have great service there?
S: Unfortunately, while the Caffe Uno restaurant is great in some respects, the service quality at the establishment is often lacking and mediocre.