U: Hi, I'd like a 3 star hotel please. And also internet!

S: I have some moderately priced guesthouses and some expensive hotels that meet your needs. Do you have a preference?

U: Actually, I don't have a lot to spend. Do you have anything in a cheap price range?

S: Sorry, but I don't have any cheap 3-star places in town.

U: Okay, why don't we splurge a little. How about telling me what you've got that's expensive?

S: The Gonville Hotel in the centre and The Lensfield Hotel in the south are both 3 stars and expensive. Would you like to book one of them?

U: I'd like to book a room at the Gonville for 5 people. We'll arrive on Saturday and will stay for 4 nights, please.

S: Perfect!  Your booking was successful.  Is there anything else that I can help you with?

U: May I have the reference number for my reservation please?

S: 324XPFHG. is your  reference number, anything else?

U: I need a good bed for deep sleep, can you please arrange?
S: One customer that went there on a business trip said that the bed was very comfortable and put them to sleep fast. Would you like to know anything else?