U: I want to stay at a guesthouse in the expensive price range.

S: I'm sorry, there are no expensive guesthouses available. Would you like to try a moderately priced guesthouse instead?

U: Could you check one more time please.

S: Unfortunately, there are not any available guesthouses in the expensive price range.  May I suggest a moderate priced one that has the quality of an expensive one?

U: Yes, can you try a moderate priced hotel?

S: Please confirm - are you looking for a hotel or a guesthouse?

U: I'm looking for a hotel.

S: Okay, what part of town are you looking for?

U: East part of town thank you

S: There are no moderate hotels in the east. However, there is an expensive hotel in the east called express by holiday inn Cambridge. Do you want to book?

U: I apologize.  I am looking for an moderately priced guesthouse.

S: I recommend Carolina Bed and Breakfast in east. It gets 4 stars. Would you like more info or for me to help book it?

U: I would like more information before booking this guest house please.

S: What would you like to know?

U: I have a bad back and need to make sure that the mattress is comfortable. What have previous guests said about the beds?
S: People have mixed feelings about the comfort level of the beds. Some describe them as being super comfortable, but others said they woke up achy from them.