U: Hello. I am traveling and will be making a stop in Cambridge. I have done some research and need some details.

S: And what sort of details would you like then?

U: I'm interested in the hotel called Lovell Lodge. I need a reservation for 6 people for 5 nights, starting on Thursday.

S: I apologize, but there's no openings for that time frame. Would you like to try for a shorter stay or another day?

U: I'm a germaphobe, are the bathrooms cleaned pretty well?
S: People have very different opinions on the cleanliness of the bathrooms. Some past guests have described them as pristine and clean, while others have said that the didn't seem to have been cleaned recently.