U: I'm looking for a place to stay. I'd like a hotel, not a guesthouse, and I don't care about internet.

S: Do you have a specific area you would like to stay in?

U: The west, please.

S: I can offer you the Huntingdon Marriott, which is expensive, or the Cambridge Belfry, which is cheap.

U: I'd like the Cambridge Belfry please.

S: Great! Do you need information on the Cambridge Belfry, or would you like to book a room?

U: I would like a room starting on Sunday for 4 nights. There will be 6 of staying.

S: You are all set. The reference number is 12OOOWTR.  Can I help you with anything else today?

U: Yes, can you ask or find out if they have soft beds that are really comfortable?
S: Yes, the beds at The Cambridge Belfry are comfortable. Past guests have said they are comfortable, and they were able to get a decent night's sleep.