U: I need help finding a guesthouse to stay at.

S: I have a number of different guesthouses available. Do you want to stay in a particular part of town?

U: I'd like the east part of town please.

S: Warkworth House is a great place. They are rated 4 stars, moderately priced and offer free parking and internet.

U: That sound perfect. Could I make a booking for 6 people?

S: Of course! What day and how many nights?

U: I'll be starting my stay on this coming Sunday.

S: How many days will you be staying?

U: 5 nights please.

S: Booking was successful. Reference number is : T212RFL5.

U: Do you know of a restaurant by the name of gourmet burger kitchen?

S: Yes, Gourmet Burger Kitchen has North American cuisine and is expensive. It is located in the City Centre.

U: Is the staff at Gourmet Burger Kitchen well trained to be friendly, fast and flawless?
S: No, the majority of customers said that the service there was pretty mediocre. Only one person felt that they were good.