U: Could you help me find a 0 star hotel?

S: The cityroomz is a 0 star hotel in the moderate price range. It is in the centre of town. Would you like me to book it for you?

U: Is the cityroomz a guesthouse? That's what I'm looking for.

S: No, Cityroomz is a hotel. The City Center North B&B or the El Shaddai are 0 star guesthouses.

U: You know what, the hotel will actually work for me. Can you tell me where Cityroomz is located?

S: Sure.  It's in the centre on Station Road.  Anything else?

U: I smoke.  Is there a place on the property where I can smoke?

S: Sorry, no, they don't have any designated smoking areas. What else do you need to know?

U: Is the front desk open 24 hours?

S: No, it is not open 24 hours. Shall I book it for you?

U: Yes, can you book that for me for 5 people and 4 nights? I need it on Sunday.

S: Sorry, that booking wasn't available. Maybe another day or a shorter stay would work?

U: How about two night?

S: That worked. Your reference number is YZMQ4JNN.

U: Also, is WiFI offered for hotel guests?
S: The cityroomz does offer wifi free and also wifi at a charge of 5 GBP per day which I am sure will meet the needs of the guests.