U: I need help finding a train departing from Cambridge and going to Leicester. Can you help?

S: When would you like to travel?

U: I would like to go on Monday in the morning.

S: Train TR6105 leaves Cambridge to Leicester Monday morning at 6:21, would you like me to book this for you?

U: Oh, I need to change the day to Friday for the train to Leicester and it needs to arrive by 17:45.  Do you have something on that day?

S: TR0552 departs 15:21 and arrives in Leicester on Friday at 17:06. Would this suit you?

U: Yes please book it for 7 people and give me a reference number.

S: I've booked you 7 seats on the TR0552. Your reference is CQ3FE1GX and the fee of 264.59 GBP is payable at the station. Will that be all?

U: No, I also need to find a place to stay. I'm looking for a 3 star hotel.

S: I have 2 3 star hotels available, one in the centre and one in the south. Do you have a preference?

U: No, I don't have a preference on location.

S: Want me to book gonville hotel?

U: Does this hotel have spotless hotel rooms?
S: The rooms at the Gonville hotel are said to be dirty according to several guests. Should we look at other options?