U: Hi, I'm looking for a hotel. It doesn't need to include internet but needs to be near the centre.

S: I have 3 hotels and 2 guesthouse that fit your requirements, do you have a price range preference?

U: Do any of them have free parking?

S: Yes, I have two guesthouses in the cheap range, and two hotels in the expensive range, all in centre with free parking. Would you have any other criteria to narrow it down?

U: Yes, what are their star ratings? I'd like one with a 4-star rating.

S: I see two with a 4 star rating in the centre.  One is a guesthouse and one is a hotel.

U: The hotel sounds good, can we book it for 2 people for 4 nights, starting Monday?

S: Booking at university arms hotel was successful. Your reference number is UUZVCFBQ. Do you need anything else?

U: Do they have reliable internet?
S: While there's free WIFI available to guests at the University Arms Hotel, the service is rather slow and unresponsive.