U: I'm looking for a hotel called the Arbury Lodge Guesthouse. Do you have a listing for this?

S: I am sorry, but this hotel is not in my records. There is another hotel that is very nice it calls Super 5.

U: Are you sure, but if not, book the Super 5 for 8 people for 5 nights starting Monday.  I will need the reference number.

S: Sorry about that - the Arbury Lodge guesthouse is, in fact, in my database. Your room is reserved, reference #N3CVYHHJ. Can I help with anything else today?

U: Do they offer clean and spotless rooms?
S: Yes, they do seem to offer clean rooms at Arbury Lodge Guesthouse. Past guests have said they are clean.