U: Hi. I'm looking for a particular hotel if you could help me with that?

S: Sure. Do you know the name of it?

U: It's called the A and B Guesthouse.  I'd like a 5 night stay for 4 starting on Monday.  Can I get a reference #?  Thanks!

S: I was able to book your party of four into A and B Guest House starting on Monday for 5 nights. Reference: CEREP94P. Can I assist further today?

U: Are the bathrooms at A and B Guest House spotless?
S: No, unfortunately those who have stayed at the A and B Guest House have commentated that the bathrooms weren't clean.