U: I'm going to Cambridge from london liverpool street. I need to leave on tuesday.

S: I am more than happy to help, do you have a time in mind?

U: I need a train from London Liverpool Street to Cambridge for Tuesday and I need to get there by 12:30.

S: I have 3 trains I can book for you. Which departure time do you prefer 05:39, 07:39 or 09:39?

U: I want the 9:39 if it makes it there by 12:30.

S: Yes, the 9:39 arrives by 11:07. Can I book this train for you today?

U: That's okay. Can you tell me about a hotel though? It's the Express by Holiday Inn Cambridge.

S: I have the express by holiday inn cambridge located at 15-17 norman way, coldhams business park. The phone number is 01223866800.

U: Are they known for their friendly and helpful staff?
S: The staff can be a little unprofessional and communicating with them wasn't great. Another said staff was readily available and very friendly.