U: I'm looking for the restaurant named La Raza.

S: Yes I have one listing for that restaurant,would you like the phone number and address for this listing?

U: No. Instead, reserve a table for 3 at 18;30 on Thursday. Please send me the reference number.

S: OK, you have a table at La Raza on Thursday at 18:30 for three people. Your reference number is VH4P10X4.

U: I'm looking for a hotel called acorn guest house.

S: The Acorn Guest House is located in North Cambridge, has four stars, and offers free internet and parking. Would you like to make a reservation?

U: Do you know if the hotel has friendly staffs?
S: The staff at the Acorn Guest House are very welcoming and smiley. Would you like to make a reservation?