U: I am looking for the gonville hotel. Can you help me?

S: Yes, would you like some information or do you want to go ahead and book it?

U: Could you check to see if they have booking for 3 people and 2 nights starting from thursday?

S: There are no rooms available for that time.  Can I find a different hotel for you?

U: Yes,please try South part of town,thank you.

S: I can book a room for you at bridge guest house. Your reference number is C147JV9N. Will that be okay?

U: Can you tell me whether Bridge Guest House is known for being soft-sounding?
S: Bridge Guest House's reviews on noise level are universally positive.  Even according to one light sleeper it was really quiet.