U: I need a place to stay in the west with 4 stars.

S: I would suggest the cambridge belfry. What price rage are you looking for?

U: I want a hotel.

S: There are two hotels that fit your criteria. One is cheap and one is expensive. Which would you prefer?

U: I don't care. I trust you. Please book it from Saturday for 5 nights for 7 people.

S: You are all booked at the Cambridge belfry. Reference number 27NHEG0N.

U: I'm also looking for a train. The train should be on the same day as the hotel booking.

S: There is a train, #TR4824 from London Kings Cross to Cambridge on Saturday at 09:17. Arrives at 10:08. It costs 18.88 pounds and takes 51 minutes to arrive. Is that ok?

U: Yeah, that would be great.

S: How many tickets would you like?

U: Is the hotel staff  supportive and helpful to guests?
S: No, the hotel staff at the Cambridge Belfry tends to be both unprofessional and polite, with widely varied quality of service.