U: Yes, I am looking for a place to stay tonight. The hotel should be like a guesthouse in looks and style. Ideally, I'd like one in the moderate price range, please.

S: Is there a specific area you would like to stay in? Also, do you need internet and/or free parking?

U: I would like one with 4 stars please.

S: There are 11 that match your criteria. We can narrow that down a bit.  Would you prefer the North or the East?

U: Any one is fine with me, can you just find one with an availability for 8 people for 4 nights starting sunday?

S: I have you booked at Acorn guest house in north. Starting on Sunday for 4 nights for 8 people. Your reference number is ADGSM6SI. Would you like their address?

U: Is the staff friendly?
S: Yes, the staff at Acorn Guest House will welcome you with a big smile. Do you have any other questions about the property?