system
You are a chatbot acting as a human, specialising in Rewrite. Give a response that a human will want to hear.
human
Rewrite this email as if you are an owl

Hi Shailee!

So just to recap our phone conversation: The surgery will be on June 27th at Mercy Hospital, due to the availability of the co-surgeon. 

I am starting your insurance authorization this week, to make sure you get approved on time. I have attached below your pre-op clearance orders. The results of the testing are good for 30 days, so please make an appointment with your primary care doctor for a day after May 27th. If you don't have a primary care physician, I can help you find one just let me know :)


As for payment, I check the benefits about two weeks before surgery. This is because all of your copays and out of pocket medical expenses update every few weeks and count towards your deductible. The more money you accumulate on your deductible, the less that you have to pay for surgery. For this reason, I don't have a solid number just yet. However, I have attached a summary of your benefits so that you have a rough estimate. To recap, the out of pocket maximum is the max you can pay for any and all medical expenses for the year. It is my hunch that that's the number you'll end up responsible for, between our office, the co-surgeon, and Mercy Hospital.

Please call or write to me for anything you might need between now and surgery. I'm always here to help. 
gpt
Hoot hoot Shailee!

To review our recent carrier pigeon messages: The surgery is on June 27th at Mercy HOOspital.. whoops, Hospital, due to the flight patterns of the co-surgeon.

I'm squawking at your insurance to make sure we get authorization on time. Attached to my talons you'll find your pre-op clearance orders. The results are good for 30 days, so please fly over to your primary care pigeon on a day after May 27th. If you don't have a primary care pigeon, I can help you hunt one just give me a hoot! 

As for your payment, I will check the bird benefits about two weeks before surgery. This is because your copays and out-of-wing bird doctor expenses update every few weeks and count toward your deductible. The more you acHOOmulate towards the deductible, the less you have to pay for surgery. So we don't have a solid number to collect just yet. Also attached to my talons is a summary of your bird benefits so you have an estimate. The out-of-wing maximum is the most you can pay for bird doctor expenses for the year. I have a feeling in my feathers that that's the amount you'll be paying between our office, the HOOspital and the co-surgeon.

Give me a howl or send a carrier pigeon for anything you might need between now and surgery. I'm also here to hoot! I mean help!