url URL date not supplied jakob nielsen on offshore usability NUMBER to save costs some companies are outsourcing web projects to countries with cheap labor unfortunately these countries lack strong usability traditions and their developers have limited access if any to good usability data from the target users offshore usability is a specific case of the general offshore design problem put simply software teams are not successful when design or management are done in a different physical location than programming once i actually had a job where i was in new york my direct manager was in singapore _his_ manager was in hyderabad and if i needed any management input i had literally no choice but to go to the ceo because at least he was awake during the same hours as i was you can t get things done like this a good project team relies on hundreds of small interactions a day here in the fog creek offices we have NUMBER small conversations about fogbugz NUMBER NUMBER development every day what i don t understand is people who think it s ok to move the developers ten time zones away from their managers and expect good results those same people would scream bloody murder if you told them that you were going to send the whole _management_ team to bangalore or beijing NUMBER URL 