what takes time and money noting the amounts of each correction and basing the refund delivery method on the amount yesh it s silly to spend NUMBER labor and materials for a NUMBER refund but maybe the only alternative right now is to create dichotomies that require even more time and labor or keep the money see john hall below your mailed refund is a function of bulk in jax we re on the verge of firing at t cable for horrible customer service and over charging what will probably happen if the amount of overage per customer is significant say NUMBER or more the refund will go directly to the customer if it s less the combined total amount will go to the city as lump sum settlement in your case maybe all the customers could vote on line where they d like their lump sum to go of courese they d have to be notified by mail first original message from fork admin URL mailto fork admin URL on behalf of john hall sent monday october NUMBER NUMBER NUMBER NUMBER pm to fork URL subject re the absurdities of life they are legally required to do that i got a similar check because an insurance company didn t pay a claim quickly enough it might have been NUMBER although they spent lots more than NUMBER to mail you the check the alternative seems to be to keep the money do you really want companies to have a financial incentive to over bill you just a bit so they could keep it for a company with millions of customers NUMBER customer starts adding up from fork admin URL mailto fork admin URL on behalf of bitbitch URL so i get a check from pac bell today sbc as they re called now turns out they went to the trouble of printing out signing sealing and stamping a check just to refund me for a whole NUMBER NUMBER they easily spent more than this just getting the materials together why the hell do companies bother to do this crap i mean isn t there a bottom line in terms of cost effectiveness i don t think i missed the NUMBER but i sure as hell would have appreciated lower rates in lieu of being returned pennies i m truly stuck on this though i don t know whether to frame the check burn it or cash it in maybe i should find a way to return to sender so they have to spend more money on giving me my NUMBER dues does NUMBER even buy anything anymore funny bit of it is i couldn t even make a phone call these days boggled bb best regards bitbitch mailto bitbitch URL 