NebulaByte/E-Commerce_FAQs huggingface dataset:
Category:  Refurbished
Question: What date does the warranty service apply for my refurbished product purchased on Flipkart?
Answer: The warranty for your refurbished product starts from the date mentioned on the seller's invoice.
Category:  Refurbished
Question: How are refurbished products categorised on Flipkart?
Answer: 

The refurbished products are classified as follows:
Unboxed - Like New - Zero scratchesRefurbished Superb - Negligible scratchesRefurbished Good - Minimal scratchesRefurbished Okay - Visible scratches
For more details about each type, please visit this link: https://www.flipkart.com/refurbished-grades-store
Category:  Refurbished
Question: What types of products will be available under Flipkart 'Refurbished Zone'?
Answer: Sellers are currently selling only refurbished mobile phones on Flipkart.
Category:  Refurbished
Question: How will I claim warranty for refurbished products?
Answer: 

All refurbished products on Flipkart are covered under a warranty and details are mentioned on the product page. To claim services covered under the seller's warranty, you can get in touch with the warranty service provider Xtra Cover using the contact details mentioned on the product page. The contact details will also be mentioned on the invoice that you will get when you buy the product.
Category: Flipkart Travel Flights
Question: How do I know if my booking has been confirmed?
Answer: Once you complete your booking, you will receive an email with the E-ticket and an SMS confirming the same. You will also receive another SMS from the airline with the booking details.
Category: Flipkart Travel Flights
Question: I want to update my email id/phone number for the booking that I've just made, how do I do it?
Answer: You can get in touch with the airline to update your email ID/phone number.
Category: Flipkart Travel Flights
Question: How can I add extra baggage/meals to my flight booking? What are the charges?
 
Answer: You can get in touch with the airline for the addition of extra baggage/meals to your flight booking and to know the charges.
Category: Flipkart Travel Flights
Question: How can I get the E-ticket for my flight booking?
Answer: An E-ticket is always sent to your registered email address right after your flight booking is confirmed. You can also view the E-ticket from the 'My Orders' section of your Flipkart account on our app. Under 'My orders', click 'Travel bookings', select the booking for which you want the E-ticket and then choose either of the two options 'View E-ticket' and 'Email E-ticket'. Please note that the 'View E-ticket' option is not available on our website.
Category: Flipkart Travel Flights
Question: How can I cancel my flight booking?
Answer: Here's how you can cancel your flight booking on the Flipkart app:1. Click on the 'flights' section and visit 'My Orders'2. For the flight booking that you want to cancel, select the passenger's name, sector and reason for cancellation and click on 'calculate refund'3. Check the airline fare rules and cancel the booking as desired
Category: Flipkart Travel Flights
Question: What is Web check-in?
Answer: Web check-in is the process through which you can confirm your availability for boarding a flight and get the boarding pass from the airline's website prior to your date of travel. You may also get options to choose meals, baggage, etc. and select seats as per your preference depending on the airline and the flight.
Category: Flipkart Travel Flights
Question: How can I do a Web check-in?
Answer: 

Here's how you can easily do the web check-in for your flight:1) Visit the online check-in page of the airline.2) Enter your surname and Booking Reference/PNR to initiate your check-in.3)Select the passengers you'd like to check-in.4)You may be asked to enter advance passenger information if required by the destination country (Only for INTL flights)5)Print your boarding pass.
Category: Flipkart Travel Flights
Question: Can I make partial payments at the time of flight booking?
Answer: No, the option to make partial payments for booking a flight is currently not available on Flipkart Travel.
Category: Flipkart Travel Flights
Question: What are the various payment options available for flight booking?
Answer: You can book your flight on Flipkart Travel using any of the following payment options:
Credit/Debit Card Net Banking Credit card EMIUPIWallets
Category: Flipkart Travel Flights
Question: Can I use my card to book a flight in someone else’s name?
Answer: 

Yes, but please mention the name of the person travelling as per any government ID proof under the 'Traveller's name' section.
Category: Flipkart Travel Flights
Question: What is a convenience fee? Why am I being charged?
Answer: A convenience fee can also be referred to as an internet handling fee and is charged by the booking service provider. While most portals add it on the payment page, we believe in being transparent about it and showing the convenience fee on the booking details page itself. Please note that the fee is usually non-refundable if you cancel the ticket.
Category: Flipkart Travel Flights
Question: What are 'No show' and 'No refund'?
Answer: 'No show' is the term used by airlines to indicate the status of a passenger who makes a reservation but neither travels nor cancels the booking.When cancellation penalties including that charged by Flipkart Travel and the airline combined are higher than the amount paid by the customer at the time of booking, the customer is not eligible for any refund except for some unutilised taxes from your booking amount and this is called as 'No refund'.
Category: Flipkart Travel Flights
Question: Can I use SuperCoins to book a flight on Flipkart Travel Travel? If yes, what is the limit?
Answer: Yes, you can use your SuperCoins which are in a credited state to book flights on Flipkart Travel and there is no limit to the number of SuperCoins that you can use for a single booking.
Category: Flipkart Travel Flights
Question: What is a boarding pass?
Answer: A boarding pass or boarding card is a document provided by an airline during check-in that gives passengers permission to enter the restricted area of an airport (also known as the airside portion of the airport) and to board the aeroplane for a particular flight.
Category: Flipkart Travel Flights
Question: I have redeemed a coupon code for a flight booking that I have cancelled, can I use the same coupon code for a new booking?
I have redeemed a coupon code for a flight booking that has been cancelled by the airline, can I use the same coupon code for a new booking?
Answer: 

No, a coupon code cannot be redeemed for more than one booking.
Category: Flipkart Travel Flights
Question: How can I get the information about the terminal from where my flight is scheduled to depart?
Answer: Information about the terminal is mentioned on the E-ticket that is sent to your registered email after your booking is confirmed. However, it is recommended that you still confirm it with the airline as terminals are subject to change.
Category: Flipkart Travel Flights
Question: What happens if I miss my flight?
Answer: 

In case you miss your flight, you will be declared a 'no show' as per airline guidelines and only some unutilised taxes from your booking amount will be refunded to you by the airline.
Category: Flipkart Travel Flights
Question: How can I pre-select my flight seat?
Answer: 



While some airlines give you the option to pre-select seats free of cost, others may charge a fee. You can pre-book seats during the web check-in process.
Category: Flipkart Travel Flights
Question: I want wheelchair assistance for my flight booking. How do I arrange that?
Answer: 





Wheelchair service is provided by all airlines free of cost. Please get in touch with the airline directly and place a wheelchair service request.
Category: Flipkart Travel Flights
Question: Which documents do I need to carry for a domestic/international flight?
Answer: For a domestic flight, you will need to carry a government-approved ID (PAN card, driving license, Aadhar card, voter ID, passport) along with a digital or print copy of your ticket.
In case of an international flight, along with a digital or printed copy of your ticket, it is mandatory to carry a valid passport. You may also need a valid visa for the country you are travelling to. Please check the visa-related guidelines of that country before travelling.
Category: Flipkart Travel Flights
Question: Which documents do I need to carry for an infant while travelling by flight?
Answer: 

You can carry the date of birth certificate or passport for an infant. Vaccination cards are also accepted by a few airlines for domestic travel. However, you can get in touch with the airline for additional information.
Category: Flipkart Travel Hotels
Question: How do I know if my hotel booking has been confirmed?
Answer: Once you complete your hotel booking, you will receive an email with a voucher and an SMS with the booking confirmation.
Category: Flipkart Travel Hotels
Question: How can I get the voucher for my hotel booking?
Answer: A voucher is always sent to your registered email address right after your hotel booking is confirmed. You can also view the voucher in the 'My Orders' section of your Flipkart account. Under 'My orders', click 'Travel bookings' and select the booking for which you want the voucher.
Category: Flipkart Travel Hotels
Question: How can I cancel my hotel booking?
Answer: Here's how you can cancel your hotel booking:-Go to 'My Orders'-Select 'Travel bookings'-Select the booking you want to cancel-Click on 'Cancel booking' -Review the refund amount-Click 'Confirm' to cancel
Category: Flipkart Travel Hotels
Question: What is a convenience fee? Why am I being charged?
Answer: A convenience fee can also be referred to as an internet handling fee and is charged by the booking service provider. While most portals add it on the payment page, we believe in being transparent about it and showing the convenience fee on the booking details page itself. Please note that the fee is usually non-refundable if you cancel the booking.
Category: Flipkart Travel Hotels
Question: What is a 'No show'?
Answer: 'No show' is the term used by hotels to indicate the status of a traveller who makes a reservation but neither checks in nor cancels the booking.
Category: Flipkart Travel Hotels
Question: Can I use SuperCoins to book a hotel on Flipkart Travel? If yes, what is the limit?
Answer: 

Yes, you can use your SuperCoins which are in a credited state to book hotels on Flipkart Travel and there is no limit to the number of SuperCoins that you can use for a single booking.
Category: Flipkart Travel Hotels
Question: What will happen to the SuperCoins I have used for my hotel booking in case I cancel my booking?
Answer: In case you've booked your hotel combining SuperCoins with any other prepaid modes of payment and if you choose to cancel your booking, the number of SuperCoins redeemed for the booking will be refunded to your Flipkart account. Any amount paid using one of the prepaid modes will be refunded to the original source of payment. Please note that the final refund amount will be calculated after deducting the cancellation charges which will be applicable to the entire booking amount.
Category: Flipkart Travel Hotels
Question: My hotel booking has failed and the coupon code used could not be redeemed, can I use the same coupon code for another booking?
Answer: Yes, if you have not been able to redeem your coupon code due to a booking failure, you can use the same coupon code for a new booking.
Category: Flipkart Travel Hotels
Question: Which documents do I need to furnish for a hotel booking in India during check-in?
Answer: You will need to carry a government-approved ID (PAN card, driving license, Aadhar card, voter ID, passport) along with a digital or printed copy of your ticket.
Category: Flipkart Travel Hotels
Question: Which documents do I need to carry for an international hotel?
Answer: 

Along with a digital or printed copy of your ticket, it is mandatory to carry a valid passport. You may also need a valid visa for the country you are travelling to. Please check the visa-related guidelines of that country before travelling.
Category: Electric Vehicle  Bounce
Question: Can I pay for the Bounce vehicle's registration and insurance on Flipkart?
Answer: Currently, the option to pay for the registration and insurance is not available on Flipkart. Please note that the vehicle registration amount needs to be paid directly to the brand authorised dealer. You can choose to buy the vehicle insurance from the dealer or on your own from a different insurance service provider.
Category: Electric Vehicle  Bounce
Question: Will I get any extra discount/no-cost EMI at the Bounce authorised dealership for insurance and vehicle registration charges?
Answer: Please reach out to the brand authorised dealer for any discount-related information on insurance if it is being purchased from them. Kindly note that the vehicle registration charge is a government tax and is the same for all. It does not include any discount or the option to pay through EMI.
Category: Electric Vehicle  Bounce
Question: I have bought the Bounce 2-wheeler but I want to have a different model. What should I do?
Answer: In case you want to buy a different model than the one you have already purchased, you can cancel the existing order and place a new order for the desired model. Please note, the option to cancel the order will not be available after the submission of documents required for processing registration.
Category: Electric Vehicle  Bounce
Question: In which all cities is Bounce operational?
Answer: Bounce is currently operational in Bangalore, Hyderabad, Delhi, Ahmedabad, Mumbai, and Pune.
Category: Electric Vehicle  Bounce
Question: How can I track my order for the Bounce 2-wheeler after completing my payment on Flipkart?
Answer: Tracking your order for 2 wheeler on Flipkart is easy and can be done through the 'My Orders' section of your Flipkart account here: www.flipkart.com/account/orders
You can also choose to contact the brand authorised dealer to know more about the status of your 2-wheeler.
Category: Electric Vehicle  Bounce
Question: Once I have paid for the registration and the insurance, how do I track my order for the Bounce 2-wheeler?
Answer: After you have paid for the registration and insurance, you can track the order status of your Bounce 2-wheeler by visiting the 'My Reservation' section of their website bounceinfinity.com.
You can also contact the brand authorised dealer to know the status of your vehicle.
Category: Electric Vehicle  Bounce
Question: Is the price shown on the product page for a Bounce 2-wheeler the final amount?
Answer: 

Please note that the price shown on the product page is the ex-showroom price of the vehicle. You will also have to pay for registration, insurance, any other accessories, and value-added services opted as applicable at the brand authorised dealer.
Category: Electric Vehicle  Bounce
Question: Why am I not able to see the option to buy a Bounce 2-wheeler for my pincode?
Answer: 

Please note that the option to purchase a Bounce 2-wheeler is available only in select cities. Rest assured, the brand authorised dealers are working on expanding this.
Category: Electric Vehicle  Bounce
Question: What is the advantage of buying a Bounce 2-wheeler on Flipkart?
Answer: 

If you choose to buy the 2-wheeler on Flipkart, then the vehicle will be delivered to you within 15 days by the brand authorised dealers. In case you book the vehicle at a showroom, it may take up to 90 days for the vehicle to be delivered.
Category: Electric Vehicle  Bounce
Question: What is the process after paying the ex-showroom price for a Bounce 2-wheeler on Flipkart?
Answer: 


Once you've paid the ex-showroom price for the 2-wheeler on Flipkart, the authorised dealer will contact you within 48 hours to initiate the process of registration. After this, you will need to visit the brand authorised dealer to submit the required documents and within the next 7-10 days, the 2-wheeler will be handed over to you at the authorised dealer's location.
Category: Electric Vehicle  Bounce
Question: Can I submit my documents online for a Bounce 2-wheeler and not visit the brand authorised dealer?
Answer: 



Yes, you can submit the required documents via email. The authorised dealer will assist you in case a hard copy is needed for documentation.
Category: Electric Vehicle  Bounce
Question: What are the documents required for the entire process of buying a Bounce 2-wheeler on Flipkart?
Answer: 

The following documents need to be submitted to the brand authorised dealer to complete the purchase of a 2-wheeler:
- Aadhar Card- Pan Card- Address proof- Passport size photo
Category: Electric Vehicle  Bounce
Question: What will happen if the Bounce authorised dealer who will contact me is very far from my location?
Answer: Please be assured that the nearest authorised dealer will contact you as part of the purchase of a 2-wheeler on Flipkart.
Category: Electric Vehicle  Bounce
Question: Will I get the option to test drive a Bounce 2-wheeler? How many times will I be allowed to take a test drive in the same order?
Answer: Please contact the brand authorised dealer for any test drive-related queries.
Category: Electric Vehicle  Bounce
Question: In which all cities can I purchase a Bounce 2-wheeler?
Answer: Please note, Bounce 2-wheelers can be currently purchased in Bangalore, Hyderabad, Delhi, Ahmedabad, Mumbai, and Pune. Rest assured, brand authorised dealers are working on expanding this to other cities.
Category: Electric Vehicle  Bounce
Question: Is the price for a Bounce 2-wheeler inclusive of subsidy?
Answer: Please note, the price displayed on the product page includes subsidy provided by the central government and is linked to your Aadhar Card and that would mean that this price is applicable only for your first purchase of an electrical vehicle.
Category: Electric Vehicle  Bounce
Question: Is there any loan facility available for the purchase of Bounce 2-wheelers on Flipkart?
Answer: 



Currently, there is only a No-Cost EMI option available on Flipkart for the purchase of Bounce 2-wheelers.
Category: Electric Vehicle  Bounce
Question: Can I choose my own insurance partner for a Bounce 2-wheeler?
Answer: You can choose to buy the vehicle insurance from the dealer or on your own from a different insurance service provider. Once you've purchased the insurance, please share details with the authorised dealers so that they can initiate the process of registration at the RTO.
Category: Electric Vehicle  Bounce
Question: There have been recent reports of batteries catching fire. How do I know that Bounce 2-wheelers are safe?
Answer: Bounce uses premium-grade cells, high-quality battery packers using the right infra and technology for packing the batteries and testing them. They also carry out stringent quality checks at the time of purchasing batteries.
Additionally, Bounce does not use rapid charging, which can be detrimental to the health of the battery by making the battery behave erratically and this could adversely impact the thermal management. The charging stations and the batteries provided by Bounce are smart and IoT-enabled which ensure safe power management. Bounce also provides a dashboard to its consumers, through which they can view details about the health of the battery and good practices for battery usage.
Category: Electric Vehicle  Bounce
Question: What are the accessories that will be part of a Bounce 2-wheeler?
Answer: 

Bounce, currently provides only a side stand as an accessory. Please note they are working on expanding accessories-related services.
Category: Electric Vehicle  Bounce
Question: Is the warranty being offered by Flipkart for Bounce 2-wheelers?
Answer: Please note, the warranty for 2-wheelers will be provided by the brand.
Category: Electric Vehicle  Bounce
Question: What is the warranty being offered by Bounce?
Answer: Bounce provides a comprehensive warranty on both the battery and vehicle. Bounce Infinity electric scooter comes with a warranty of 3 years or 40000 kilometers, whichever is completed first. Bounce Infinity electric battery comes with a warranty of 3 years or 45000 kilometers, whichever is completed first.
For more details on the warranty, please contact the brand's customer support team at 18003092830 or you can choose to write to them at help@bounceinfinity.com.
Category: Electric Vehicle  Bounce
Question: Do I need to have a driving license to drive a Bounce 2-wheeler?
Answer: Please note, Bounce 2-wheelers with a maximum speed of 25 km/h do not require a driving license to ride them. However, vehicles above the speed of 25 km/h will require a driving license.
Category: Electric Vehicle  Bounce
Question: What charging options are available with Bounce 2-wheelers?
Answer: There are two charging options available for Bounce vehicles:
1. Using the charger that comes along with the vehicle
2: Charging at swapping stations
Category: Electric Vehicle  Bounce
Question: How long does the battery last for Bounce 2-wheelers?
Answer: For more details on the capacity of the battery used, please contact the brand's customer support team at 18003092830 or you can choose to write to them at help@bounceinfinity.com. You can also choose to contact the authorised dealer.
Category: Electric Vehicle  Bounce
Question: How quickly does the battery for a Bounce 2-wheeler charge?
Answer: Battery for Bounce vehicles gets fully charged within 4-5 hours.
Category: Electric Vehicle  Bounce
Question: Do I get a spare tyre with Bounce 2-wheelers?
Answer: No, a spare tyre is not provided with Bounce electric 2-wheeler.
Category: Electric Vehicle  Bounce
Question: What after-sales services are being provided by Bounce for 2-wheelers?
Answer: 


Please contact the brand's customer support team at 18003092830 or you can choose to write to them at help@bounceinfinity.com to get more details on the after-sales services provided by them.
Category: Electric Vehicle  Bounce
Question: What is the average cost of one service for Bounce 2-wheelers?
Answer: The average cost of service will depend on the condition of the vehicle. For more details please contact the brand's customer support team at 18003092830 or you can choose to write to them at help@bounceinfinity.com. You can also contact the brand authorised dealer for assistance.
Category: Electric Vehicle  Bounce
Question: Will Flipkart deliver the Bounce 2-wheeler at my home?
Answer: 

No, after the registration process, the brand authorised dealer will contact you to handover the vehicle at their location.
Category: Electric Vehicle  Bounce
Question: How do I contact Bounce's customer support team?
Answer: You can contact Bounce's customer support team at 18003092830 or you can choose to write to them at help@bounceinfinity.com
Category: Electric Vehicle  Bounce
Question: What subsidies are being offered by Bounce and how to claim them?
Answer: For Bounce vehicles, the central subsidy is already included and you do not have to apply for it again. The authorised dealers will assist you with the state subsidies at the time of the vehicle delivery.
Note: All subsidy discounts will be provided to customers if they are first-time electric scooter buyer.
Category: Electric Vehicle  Bounce
Question: When and how many times do Bounce vehicles require servicing?
Answer: Bounce vehicles must be serviced every 6 months or after 6000 kilometers, whichever is earlier.
Category: Electric Vehicle  Bounce
Question: Is there a battery subscription model for Bounce 2-wheelers?
Answer: Please note, the brand offers battery subscription-based models, however, currently, they are not available on Flipkart.
Category: Electric Vehicle  Bounce
Question: The address while ordering Bounce vehicle on Flipkart is different from the one on my address proof (Aadhar Card), what should I do now?
Answer: 

Please cancel the order and place a new order with the correct address. For more details, you can also contact the brand authorised dealer.
Category: Electric Vehicle  Bounce
Question: How much electricity is required to charge the battery of a Bounce vehicle?
Answer: Bounce vehicle's battery consumes 2.3 kWh to get completely charged.
Category: Electric Vehicle  Bounce
Question: Can I buy more than one Bounce vehicle in my name/same Flipkart account?
Answer: No, only one vehicle can be purchased through a Flipkart account. Please note, the price displayed on the product page includes subsidy provided by the central government and is linked to your Aadhar Card and that would mean that this price is applicable only for your first purchase of an electrical vehicle.
Category: Electric Vehicle  Bounce
Question: Can I choose a different model of the Bounce 2-wheeler at the brand authorised dealer after doing the test drive?
Answer: In case you want to buy a different model than the one you have already purchased after test drive at the brand authorised dealer, you can cancel the existing order and place a new order for the desired model. Please note, the option to cancel the order will not be available after the submission of documents required for processing registration.
Category: Electric Vehicle  Bounce
Question: How do you make sure that I don't get unwarranted calls for cross sell/upsell from Bounce/insurance partners etc?
Answer: Please note, Bounce will not contact you without your consent. In case you receive any unwarranted calls, please contact the brand's customer support team at 18003092830 or you can choose to write to them at help@bounceinfinity.com and they will help you.
Category: Electric Vehicle  Bounce
Question: In case I want to relocate to a different state, do I need to get the Bounce vehicle registered in that state also, and will the brand help me with that?
Answer: In case you relocate to a different state, please contact the local Regional Transport Office for assistance with registration change.
Category: Electric Vehicle  Bounce
Question: Will Bounce cross-sell/up sell when I visit the brand authorised dealer?
Answer: Please note, once you've completed the purchase on Flipkart, the brand authorised dealer will not market any other products. However, they may recommend accessories that may be suitable for your vehicle.
Category: Electric Vehicle  Ampere
Question: Is the price shown on the product page for Ampere Magnus EX the final amount?
Answer: Please note, the price shown on the product page is the ex-showroom price of the vehicle. You will also have to pay for registration, insurance, any other accessories and value-added services opted as applicable at the brand authorised dealer.
Category: Electric Vehicle  Ampere
Question: Can I pay for the vehicle registration and insurance on Flipkart for Ampere Magnus EX?
Answer: Currently, the option to pay for the registration and insurance is not available on Flipkart. Please note, the vehicle registration amount needs to be paid directly to the brand authorised dealer. You can choose to buy vehicle insurance from the dealer or on your own from a different insurance service provider.
Category: Electric Vehicle  Ampere
Question: What is the advantage of buying Ampere Magnus EX through Flipkart?
Answer: If you choose to buy the 2-wheeler on Flipkart, then the vehicle will be delivered to you within 15 days by the brand authorised dealers. In case you book the vehicle at a showroom, it may take up to 90 days for the vehicle to be delivered.
Category: Electric Vehicle  Ampere
Question: What is the process after paying the ex-showroom price for Ampere Magnus EX on Flipkart?
Answer: Once you've paid the ex-showroom price for the 2-wheeler on Flipkart, the authorised dealer will contact you within 48 hours to initiate the process of registration. After this, you will need to visit the brand authorised dealer to submit the required documents and within the next 7-10 days, the 2-wheeler will be handed over to you at the authorised dealer's location.
Category: Electric Vehicle  Ampere
Question: How can I track my order for Ampere Magnus EX after completing my payment on Flipkart?
Answer: Tracking your order for a 2-wheeler on Flipkart is easy and can be done through the 'My Orders' section of your Flipkart account. You can also choose to contact the brand authorised dealer to know more about the status of your 2-wheeler.
Category: Electric Vehicle  Ampere
Question: Once I have paid for the registration and the insurance, how do I track my order for Ampere Magnus EX?
Answer: For Ampere, you can track the order status of your 2-wheeler by visiting the 'My Orders' section of your Flipkart account. You can also contact the brand authorised dealer to know the status of your vehicle.
Category: Electric Vehicle  Ampere
Question: What subsidies are being offered by Ampere and how to claim them?
Answer: For Bounce vehicles, the central subsidy is already included and you do not have to apply for it again. The authorised dealers will assist you with the state subsidies at the time of the vehicle delivery. (Note: All subsidy discounts will be provided to customers if they are first-time electric scooter buyer).
Category: Electric Vehicle  Ampere
Question: Is the price for Ampere Magnus EX inclusive of subsidy?
Answer: Please note, the price displayed on the product page includes subsidy provided by the central government and is linked to your Aadhar Card and that would mean that this price is applicable only for your first purchase of an electrical vehicle.
Category: Electric Vehicle  Ampere
Question: Can I choose my own insurance partner for Ampere 2-wheelers?
Answer: You can choose to buy vehicle insurance from the dealer or on your own from a different insurance service provider. In case you do not want to purchase insurance through the dealer, please collect the 2-wheeler invoice from the dealer for the purchase of the insurance policy. As mandated by the Road Transport Authority, please buy insurance with a 5-year term. Additionally, it is also mandatory to buy a personal accident cover if you do not already have one.
Category: Electric Vehicle  Ampere
Question: What charging options are available with Ampere Magnus EX? Is there a separate cost associated with it?
Answer: A charger will be provided with the 2-wheeler and can be plugged into any 5A socket.
Category: Electric Vehicle  Ampere
Question: Will Ampere cross-sell/upsell when I visit the brand authorised dealer?
Answer: Please note, once you've completed the purchase on Flipkart, the brand authorised dealer will not market any other products. However, they may recommend accessories that may be suitable for your vehicle.
Category: Electric Vehicle  Ampere
Question: What after-sales services are being provided by Flipkart for Ampere 2-wheelers?
Answer: Please note, there will be no after-sales services provided by Flipkart. Kindly contact the brand's customer support team at 18001239262 or write to them at customersupport@amperevehicles.com for any assistance needed after the purchase of the vehicle. You can also choose to contact the brand authorised dealer.
Category: Electric Vehicle  Ampere
Question: What after-sales services are being provided by Ampere for 2-wheelers?
Answer: For service-related details, please contact the brand at 1800 123 9262 or write to them at customersupport@amperevehicles.com. You can also choose to contact the brand authorised dealer.
Category: Electric Vehicle  Ampere
Question: How do you make sure that I don't get unwarranted calls for cross-sell/upsell from Ampere/insurance partners?
Answer: Please note, Ampere will not contact you without your consent. In case you receive any unwarranted calls, please contact the brand's customer support team at 18001239262 or you can choose to write to them at customersupport@amperevehicles.com and they will help you.
Category: Electric Vehicle  Ampere
Question: Why am I not able to see the option to buy an Ampere 2-wheeler for my pincode?
Answer: The option to purchase the 2-wheeler is available only in select cities. Rest assured, the brand authorised dealers are working on expanding this.
Category: Electric Vehicle  Ampere
Question: What are the documents required for the entire process of buying an Ampere Magnus EX on Flipkart?
Answer: The following documents need to be submitted to the brand authorised dealer to complete the purchase of a 2-wheeler:
- Aadhar Card- Pan Card- Address proof- Passport size photo
Category: Electric Vehicle  Ampere
Question: Can I submit my documents online for Ampere Magnus EX and not visit the brand authorised dealer?
Answer: 

Yes, you can submit the required documents via email. The authorised dealer will assist you in case a hard copy is needed for documentation/verification.
Category: Electric Vehicle  Ampere
Question: What will happen if the Ampere authorised dealer who will contact me is very far from my location?
Answer: Please be assured that the nearest authorised dealer will contact you as part of the purchase of a 2-wheeler on Flipkart.
Category: Electric Vehicle  Ampere
Question: Will I get the option to test ride for Ampere Magnus EX? How many times will I be allowed to take test rides as part of an order?
Answer: You can take multiple test rides by visiting any brand authorised dealership.
Category: Electric Vehicle  Ampere
Question: In which cities can the purchase of Ampere Magnus EX be made?
Answer: While Ampere scooters can be purchased across 250 cities across the country, you can purchase Magnus EX on Flipkart only in Bangalore, Pune, Jaipur, and Kolkata. Rest assured, brand authorised dealers are working on expanding the list of cities.
Category: Electric Vehicle  Ampere
Question: In which cities is Ampere operational?
Answer: Ampere by Greaves is operational in more than 250 cities in the country.
Category: Electric Vehicle  Ampere
Question: Is there any loan facility available for the purchase of an Ampere Magnus EX on Flipkart?
Answer: Currently, there is only No-Cost EMI option available on Flipkart for the purchase of 2-wheeler vehicles.
Category: Electric Vehicle  Ampere
Question: Is there a battery subscription model for Ampere Magnus EX?
Answer: 

Currently, a battery subscription model is not available for Ampere Magnus EX.
Category: Electric Vehicle  Ampere
Question: What accessories will be provided with Magnus EX?
Answer: Standard accessories that will be provided with Ampere's Magnus EX 2-wheeler are centre stand, side stand, charger, tool kit, and first-aid kit. You can contact the brand authorised dealer for additional accessories.
Category: Electric Vehicle  Ampere
Question: Is the warranty being offered by Flipkart for Ampere Magnus EX?
Answer: Please note, the warranty will be provided by the brand.
Category: Electric Vehicle  Ampere
Question: Do I need to have a driving license to ride Ampere Magnus EX?
Answer: Please note that you will need a 2-wheeler license to ride Ampere Magnus EX.
Category: Electric Vehicle  Ampere
Question: How quickly does the battery for Ampere Magnus EX charge again?
Answer: Battery for Ampere vehicles gets fully charged within 6-7 hours.
Category: Electric Vehicle  Ampere
Question: Do I get a spare tyre with Ampere Magnus EX?
Answer: No, a spare tyre is not provided with Ampere Magnus EX.
Category: Electric Vehicle  Ampere
Question: How much electricity is required to charge the battery of Ampere Magnus EX?
Answer: 

Ampere Magnus EX's battery consumes 2.3 kWh to get completely charged.
Category: Electric Vehicle  Ampere
Question: When and how many times does Ampere Magnus EX require servicing?
Answer: Ampere electric vehicles must be serviced every 6 months or after 6000 kilometers, whichever is earlier.
Category: Electric Vehicle  Ampere
Question: In case I want to relocate to a different state, do I need to get Ampere Magnus EX registered in that state also and will the brand help me with that?
Answer: In case you relocate to a different state, please contact the local Regional Transport Office for assistance with registration change.
Category: Electric Vehicle  Ampere
Question: What is the subscription plan being offered by Ampere/dealership in addition to the registration and insurance cost?
Answer: Currently, there is no subscription plan offered by Ampere. Rest assured, the brand is working on introducing the same in the future.
Category: Electric Vehicle  Ampere
Question: Will Flipkart deliver Ampere Magnus EX to my home?
Answer: No, after the registration process, the brand authorised dealer will contact you to handover the vehicle at the dealer's location.
Category: Electric Vehicle  Ampere
Question: I have bought Ampere Magnus EX but I want to have a different model. What should I do?
Answer: In case you want to buy a different model, you will have to let the brand authorised dealer know your requirement before the insurance and registration process is initiated. Please note, any request for a new variant can be done based on the availability of the stock with the dealer. Alternatively, you can also cancel the existing order and place a new order before the submission of documents required for processing registration.
Category: Electric Vehicle  Ampere
Question: What is the warranty being offered by Ampere?
Answer: 

Ampere Magnus EX electric scooter comes with a warranty of 3 years or 20000 km, whichever is completed first. For more details, you can contact the brand at 1800 123 9262 or write to them at customersupport@amperevehicles.com. You can also choose to contact the brand authorised dealer.
Category: Electric Vehicle  Ampere
Question: How long does the Ampere Magnus EX's battery last? 
Answer: 

Ampere Magnus EX's battery will last for a distance of 80-100 kilometers after it is fully charged. For more information on battery life, please visit the brand website.
Category: Electric Vehicle  Ampere
Question: The address while ordering Ampere 2-wheeler on Flipkart is different from the one on my address proof (Aadhar Card), what should I do now?
Answer: 

Please cancel the order and place a new order with the correct address. For more details, you can also contact the brand authorised dealer.
Category: Electric Vehicle  Ampere
Question: Will I get any extra discount/no-cost EMI at the Ampere dealership for insurance and vehicle registration charges?
Answer: Please reach out to the brand authorised dealer for any discount-related information on insurance if it is being purchased from them. Kindly note, the vehicle registration charge is a government tax and is the same for all. It does not include any discount or the option to pay through EMI.
Category: Electric Vehicle  Ampere
Question: Can I buy more than one Ampere vehicle in my name/same Flipkart account?
Answer: No, only one vehicle can be purchased through a Flipkart account. Please note, the price displayed on the product page includes subsidy provided by the central government and is linked to your Aadhar Card and that would mean that this price is applicable only for your first purchase of an electrical vehicle.
Category: Electric Vehicle  Ampere
Question: What are the accepted address proofs that I can use for my Ampere Magnus EX registration so that I can ensure that I have the required documents before making the purchase on Flipkart?
Answer: Address proof documents that need to be submitted at the Regional Transport Office may vary across states. However, these are the commonly accepted address proofs:
- Aadhar Card- Passport- Bank Passbook - Voter ID- Electricity bill- LPG Connection bill- Water bill- Registered Rental Agreement
Category: Electric Vehicle  BGauss
Question: Is the price shown on the product page for a BGauss 2-wheeler the final amount?
Answer: Please note, the price shown on the product page is the ex-showroom price of the vehicle. You will also have to pay for registration, insurance, any other accessories, and value-added services opted as applicable at the brand authorised dealer.
Category: Electric Vehicle  BGauss
Question: Why is the option to buy a BGauss 2-wheeler not available at my pincode?
Answer: Sorry, the option to purchase the 2-wheeler is available only in select cities. Rest assured, the brand authorised dealers are working on expanding this.
Category: Electric Vehicle  BGauss
Question: What is the advantage of buying a BGauss 2-wheeler vehicle through Flipkart?
Answer: 

If you choose to buy 2 wheeler on Flipkart, then the vehicle will be delivered to you within 15 days by the brand authorised dealers. In case you book the vehicle at a showroom, it may take up to 90 days for the vehicle to be delivered.
Category: Electric Vehicle  BGauss
Question: What is the process after paying the ex-showroom price for a BGauss 2-wheeler on Flipkart?
Answer: Once you've paid the ex-showroom price for the 2-wheeler on Flipkart, the authorised dealer will contact you within 48 hours to initiate the process of registration. After this, you will need to visit the brand authorised dealer to submit the required documents and within the next 7-10 days, the 2-wheeler will be handed over to you at the authorised dealer's location.
Category: Electric Vehicle  BGauss
Question: What are the documents required for the entire process of buying a BGauss 2-wheeler on Flipkart?
Answer: The following documents need to be submitted to the brand authorised dealer to complete the purchase of a 2-wheeler:
- Aadhaar Card- Mobile number linked to the Aadhaar Card- Any residence proof- Driving License
Category: Electric Vehicle  BGauss
Question: Can I submit my documents online for a BGauss 2-wheeler and not visit the brand authorised dealer?
Answer: Yes, you can submit the required documents via email. The authorised dealer will assist you in case a hard copy is needed for documentation.
Category: Electric Vehicle  BGauss
Question: What will happen if BGauss brand authorised dealer who will contact me is very far from my location?
Answer: 

Please be assured that the nearest authorised dealer will contact you as part of the purchase of a 2-wheeler on Flipkart.
Category: Electric Vehicle  BGauss
Question: Will I get the option to test drive a BGauss 2-wheeler? How many times will I be allowed to take a test drive in the same order?
Answer: You can take multiple test rides by visiting the nearest brand authorised dealership.
Category: Electric Vehicle  BGauss
Question: How can I track my order for the BGauss 2-wheeler after completing my payment on Flipkart?
Answer: 



Tracking your order for a 2-wheeler on Flipkart is easy and can be done through the 'My Orders' section. You can also choose to contact the brand authorised dealer to know more about the status of your 2-wheeler.
Category: Electric Vehicle  BGauss
Question: Once I have paid for the registration and the insurance, how do I track my order for the BGauss 2-wheeler?
Answer: For BGauss, you can track the order status of your 2-wheeler by visiting 'My Orders' section. You can also choose to contact the brand authorised dealer to know more about the status of your 2-wheeler.
Category: Electric Vehicle  BGauss
Question: What subsidies are being offered by BGauss and how to claim them?
Answer: 

For BGauss vehicles, the central subsidy is already included and you do not have to apply for it again. The authorised dealers will assist you with the state subsidies at the time of the vehicle delivery. (Note: All subsidy discounts will be provided to customers if they are first-time electric scooter buyer).
Category: Electric Vehicle  BGauss
Question: Is the price for a BGauss 2-wheeler inclusive of subsidy?
Answer: Please note, the price displayed on the product page includes subsidy provided by the central government and is linked to your Aadhaar Card and that would mean that this price is applicable only for your first purchase of an electrical vehicle.
Category: Electric Vehicle  BGauss
Question: Is there any loan facility available for the purchase of a BGauss 2-wheeler on Flipkart?
Answer: Currently, there is only a No-Cost EMI option available on Flipkart for the purchase of 2-wheeler vehicles.
Category: Electric Vehicle  BGauss
Question: Can I choose my own insurance partner for a BGauss 2-wheeler?
Answer: You can choose to buy vehicle insurance from the dealer or on your own from a different insurance service provider. Once you've purchased the insurance, please share details with the authorised dealer so that they can initiate the process of registration at the RTO.
Category: Electric Vehicle  BGauss
Question: Is there a battery subscription model for BGauss 2-wheelers?
Answer: No, currently there is no battery subscription model offered by BGauss.
Category: Electric Vehicle  BGauss
Question: There have been recent reports of batteries catching fire. How do I know that BGauss 2-wheelers are safe?
Answer: Brand has confirmed that they have followed all safety norms set by ARAI, including IP67 and a smart BMS to ensure safety of all vehicles. Batteries are made with aluminium casing and 21,700 cells with very high thermal efficiency. This is combined with temperature sensors and induced air cooling which gets activated at 40 degrees.
Category: Electric Vehicle  BGauss
Question: What accessories will be part of BGauss 2-wheelers. Do I have to pay separately for accessories?
Answer: There are no accessories provided with BGauss 2-wheelers. If you like you can buy them separately.
Category: Electric Vehicle  BGauss
Question: What is the warranty being offered by BGauss?
Answer: BG B8, BG D15i, and BG D15 Pro come with a warranty of 3 years or 36,000 kilometers, whichever is completed earlier. Whereas, BG A2 has a warranty of 3 years or 24,000 kilometers, whichever is completed earlier.
Category: Electric Vehicle  BGauss
Question: Can I buy more than one BGauss 2-wheeler in my name/same Flipkart account?
Answer: No, only one vehicle can be purchased through a Flipkart account. Please note, the price displayed on the product page includes subsidy provided by the central government and is linked to your Aadhaar Card and that would mean that this price is applicable only for your first purchase of an electrical vehicle.
Category: Electric Vehicle  BGauss
Question: Do I need to have a driving license to ride a BGauss 2-wheeler?
Answer: Please note, a driving license is required to ride BG B8, BG D15i, and BG D15 Pro. Whereas, a driving license is not required to ride BG A2.
Category: Electric Vehicle  BGauss
Question: What charging options are available with BGauss 2-wheelers? 
Answer: For a BGauss vehicle, a charger is provided with the vehicle and the battery provided is removable. You can plug it into a normal 5 Amps socket and charge it like you charge your mobile phone.
Category: Electric Vehicle  BGauss
Question: How long does the battery last for BGauss 2-wheelers?
Answer: The battery for BG D15i and BG D15 Pro will last for 70,000 to 80,000 kilometers, which is 8 to 10 years depending on the individual usage. The battery for BG A2 and BG B8 will last for 40,000 kilometers depending on usage.
Category: Electric Vehicle  BGauss
Question: How quickly does the battery for BGauss 2-wheelers charge again?
Answer: Please note, the battery for BG A2 will take 1 hour 45 minutes to get 80% charged, however, it will take 2 hours 15 minutes to get 100% charged. 
Battery for BG B8 will take 2 hours to get 80% charged and 3 hours to get 100% charged.
Batteries for BG D15i and BG D15 Pro will take 4 hours to get 80% charged and 5 hours 30 minutes to get 100% charged.
Category: Electric Vehicle  BGauss
Question: Do I get a spare tyre with a BGauss 2-wheeler?
Answer: No, a spare tyre is not provided with a BGauss electric 2-wheeler.
Category: Electric Vehicle  BGauss
Question: How much electricity is required to charge the battery of a BGauss vehicle?
Answer: 

BG A2 and BG B8 consume 1.5 units of electricity. BG D15i and BG D15 Pro consume 3.5 units of electricity.
Category: Electric Vehicle  BGauss
Question: What after-sales services are being provided by Flipkart for BGauss 2-wheelers?
Answer: 


Please note, there will be no after-sales services provided by Flipkart. Kindly contact the brand's customer support for any assistance needed after the purchase of the vehicle. You can also check with the brand authorised dealer.
Category: Electric Vehicle  BGauss
Question: What after-sales services are being provided by BGauss for 2-wheelers?
Answer: 

Please note, the 1st and the 4th services are free of cost. Any other services may be chargeable. For more details, kindly get in touch with the brand at 8291939393.
Category: Electric Vehicle  BGauss
Question: When and how many times does a BGauss vehicle require servicing?
Answer: 

BGauss vehicles must be serviced twice a year.