NebulaByte/E-Commerce_FAQs huggingface dataset:
Category: Electric Vehicle  BGauss
Question: What is the average cost of one service for a BGauss 2-wheeler?
Answer: The average cost of service will depend on the condition of the vehicle. However, for a standard service, it may range from Rs 300 to Rs 350. For more details, you can contact the brand at 8291939393 or you can choose to contact the brand authorised dealer.
Category: Electric Vehicle  BGauss
Question: In case I want to relocate to a different state, do I need to get the BGauss vehicle registered in that state also and will the brand help me with that?
Answer: In case you relocate to a different state, please contact the local Regional Transport Office for assistance with registration change.
Category: Electric Vehicle  BGauss
Question: Will Flipkart deliver the BGauss 2-wheeler to my home?
Answer: For delivery-related queries, please contact the brand at 8291939393. You can also check with the brand authorised dealer.
Category: Electric Vehicle  BGauss
Question: I have bought a BGauss 2-wheeler but I want to have a different model. What should I do?
Answer: In case you want to buy a different model than the one you have already purchased, you can cancel the existing order and place a new order for the desired model. Please note, the option to cancel the order will not be available after the submission of documents required for processing registration.
Category: Electric Vehicle  BGauss
Question: The address while ordering BGauss 2-wheeler on Flipkart is different from the one on my address proof (Aadhaar Card), what should I do now?
Answer: Please cancel the order and place a new order with the correct address. For more details, you can also contact the brand authorised dealer.
Category: Electric Vehicle  BGauss
Question: Can I pay for BGauss vehicle's registration and insurance on Flipkart?
Answer: 

Currently, the option to pay for the registration and insurance is not available on Flipkart. Please note, the vehicle registration amount needs to be paid directly to the brand authorised dealer. You can choose to buy vehicle insurance from the dealer or on your own from a different insurance service provider.
Category: Electric Vehicle  BGauss
Question: Will I get any extra discount/no-cost EMI at the BGauss dealership for insurance and vehicle registration charges?
Answer: 

Please reach out to the brand authorised dealer for any discount-related information if the service is being purchased from them. Kindly note, the vehicle registration charge is a government tax and is the same for all. It does not include any discount or the option to pay through EMI.
Category: Electric Vehicle  BGauss
Question: Is the warranty for BGauss 2-wheelers being offered by Flipkart?
Answer: Please note, the warranty will be provided by BGauss.
Category: Electric Vehicle  BGauss
Question: Will BGauss cross-sell/upsell when I visit the brand authorised dealer?
Answer: Please note, once you've completed the purchase on Flipkart, the brand authorised dealer will not market any other products. However, they may recommend accessories that may be suitable for your vehicle.
Category: Electric Vehicle  BGauss
Question: How do I contact BGauss for 2-wheeler related queries?
Answer: 




You can visit BGauss's website or contact them at 8291939393.
Category: Electric Vehicle  BGauss
Question: How do you make sure that I don't get unwarranted calls for cross-sell/upsell from BGauss/insurance partners etc?
Answer: BGauss may contact you only to recommend accessories. In case you receive any unwarranted calls, please contact the brand at 8291939393 and they will help you.
Category: Electric Vehicle  Ather
Question: Is the price shown on the product page for an Ather 2-wheeler the final amount?
Answer: Please note, the price shown on the product page is the ex-showroom price of the vehicle. You will also have to pay for registration, insurance, any other accessories and value added services opted as applicable at the brand authorised dealer.
Category: Electric Vehicle  Ather
Question: The option to buy an Ather 2-wheeler is not available at my pincode.
Answer: 

Sorry, the option to purchase an Ather 2-wheeler is available only at select cities. Rest assured, the brand authorised dealers are working on expanding this.
Category: Electric Vehicle  Ather
Question: I have bought an Ather 2-wheeler but I want to have a different model. What should I do?
Answer: In case you want to buy a different model than the one you have already purchased, you can cancel the existing order and place a new order for the desired model. Please note, the option to cancel the order will not be available after the submission of documents required for processing registration.
Category: Electric Vehicle  Ather
Question: What is the advantage of buying an Ather 2-wheeler vehicle through Flipkart?
Answer: If you choose to buy an Ather 2-wheeler on Flipkart, then the vehicle will be delivered to you within 15 days by the brand authorised dealers. In case you book the vehicle at a showroom, it may take upto 90 days for the vehicle to be delivered.
Category: Electric Vehicle  Ather
Question: What is the process after paying the ex-showroom price for an Ather 2-wheeler on Flipkart?
Answer: Once you've paid the ex-showroom price for the 2-wheeler on Flipkart, the authorised dealer will contact you within 48 hours to initiate the process of registration. After this, you will need to visit the brand authorised dealer to submit the required documents and within the next 7-10 days, the 2-wheeler will be handed over to you at the authorised dealer's location.
Category: Electric Vehicle  Ather
Question: What are the documents required for the entire process of buying an Ather 2-wheeler on Flipkart?
Answer: 

The following documents need to be submitted to the brand authorised dealer to complete the purchase of an Ather 2-wheeler:
- Aadhaar Card- Pan Card- Address proof- Passport size photo
Category: Electric Vehicle  Ather
Question: Can I submit my documents online for an Ather 2-wheeler and not visit the brand authorised dealer?
Answer: Yes, you can submit the required documents via email. The authorised dealer will assist you in case hard copy is needed for documentation.
Category: Electric Vehicle  Ather
Question: In which all cities can the purchase of an Ather 2-wheeler be made?
Answer: Please note, Ather 2-wheelers are available for purchase only in Delhi at the moment. Rest assured, brand authorised dealers are working on expanding this to other cities.
Category: Electric Vehicle  Ather
Question: In which all cities is Ather operational?
Answer: Kindly check the brand website to know about the cities that Ather is currently operational.
Category: Electric Vehicle  Ather
Question: How can I track my order for the Ather 2-wheeler after completing my payment on Flipkart?
Answer: Tracking your order for 2-wheeler on Flipkart is easy and can be done through the 'My Orders' section of your Flipkart account. You can also choose to contact the brand's authorised dealer to know more about the status of your 2-wheeler.
Category: Electric Vehicle  Ather
Question: Once I have paid for the registration and the insurance, how do I track my order for the Ather 2-wheeler?
Answer: For Ather, please visit their website to track the status of your order for the 2-wheeler. You can also track it from the 'My Orders' section of your Flipkart account.
You can also contact the brand authorised dealer to know the status of your vehicle.
Category: Electric Vehicle  Ather
Question: What subsidies are being offered by Ather and how to claim them?
Answer: For Ather vehicles, the central subsidy is already included and you do not have to apply for it again. The authorised dealers will assist you with the state subsidies at the time of the vehicle delivery. (Note: All subsidy discounts will be provided to customers if they are first time electric scooter buyer).
Category: Electric Vehicle  Ather
Question: Is the price for an Ather 2-wheeler inclusive of subsidy?
Answer: Please note, the price displayed on the product page includes subsidy provided by the central government and is linked to your Aadhar Card and that would mean that this price is applicable only for your first purchase of electrical vehicle.
Category: Electric Vehicle  Ather
Question: Is there any loan facility available for the purchase of an Ather 2-wheeler on Flipkart?
Answer: Currently, there is only No-Cost EMI option available on Flipkart for the purchase of 2-wheelers.
Category: Electric Vehicle  Ather
Question: Can I choose my own insurance partner for an Ather 2-wheeler?
Answer: You can choose to buy the vehicle insurance from the dealer or on your own from a different insurance service provider. Once you've purchased the insurance, please share details with the authorised dealers so that they can initiate the process of registration at the RTO.
Category: Electric Vehicle  Ather
Question: Is there a battery subscription model for Ather 2-wheelers?
Answer: No, currently there is no battery subscription model offered by Ather.
Category: Electric Vehicle  Ather
Question: What accessories will be part of Ather 2-wheelers. Do I have to pay separately for accessories?
Answer: 

Currently, Ather provides only Tire Pressure Monitoring System as an accessory. The brand also provides helmets in cities where it is regulated by the State Government. Please note, accessories have to be purchased separately.
Category: Electric Vehicle  Ather
Question: Can I return my Ather 2-wheeler in case I receive a damaged vehicle?
Answer: While Ather ensures stringent quality check before the delivery of the vehicle, it is recommended that you check the vehicle thoroughly at the dealer's location before accepting the delivery. In the unlikely event of the vehicle having any issue, you can contact the brand at 8882118118 or you can choose to write to them at info@atherenergy.com. You can also check with the brand authorised dealer for assistance.
Category: Electric Vehicle  Ather
Question: Can I buy more than one Ather 2-wheeler through the same Flipkart account?
Answer: No, only one vehicle can be purchased through a Flipkart account. Please note, the price displayed on the product page includes subsidy provided by the central government and is linked to your Aadhaar Card and that would mean that this price is applicable only for your first purchase of electrical vehicle.
Category: Electric Vehicle  Ather
Question: Do I need to have a driving license to drive an Ather 2-wheeler?
Answer: Please note, a driving license is required to ride Ather 2-wheelers.
Category: Electric Vehicle  Ather
Question: What charging options are available with Ather 2-wheelers. Is there a separate cost associated with it?
Answer: For Ather vehicles, Ather Dot is ideal for home charging and it comes complimentary with Ather scooters. If you like you can also choose to buy a portable charger for Rs 12,500 including GST. For more details on charger related queries, please refer to the brand website.
Category: Electric Vehicle  Ather
Question: How long does the battery last for Ather 2-wheelers?
Answer: 



For more details on the capacity of the battery used, please contact the brand at 8882118118 or you can choose to write to them at info@atherenergy.com. You can also check with the brand authorised dealer.
Category: Electric Vehicle  Ather
Question: How quickly does the battery for Ather 2-wheelers charge again?
Answer: Ather Dot, the home charger can charge your vehicle in 6-8 hours if the vehicle is lying idle. For more details on charger related queries, please refer to the brand website.
Category: Electric Vehicle  Ather
Question: Do I get a spare tyre with an Ather 2-wheeler?
Answer: No, a spare tyre is not provided with Ather electric 2-wheeler.
Category: Electric Vehicle  Ather
Question: How much electricity is required to charge the battery of an Ather vehicle?
Answer: Ather Dot, the home charger and the portable charger for Ather vehicles consume 3 kWh (Rs 4-5/kWh) of electricity to get completely charged. For more details on charging related queries, please refer to the brand website.
Category: Electric Vehicle  Ather
Question: What after sales services are being provided by Flipkart for Ather 2-wheelers?
Answer: Please note, there will be no after sales services provided by Flipkart. Kindly contact the brand at 8882118118 or you can choose to write to them at info@atherenergy.com for any assistance needed after the purchase of the vehicle. You can also check with the brand authorised dealer.
Category: Electric Vehicle  Ather
Question: What is the warranty being offered by Ather?
Answer: Ather offers 3 years warranty on vehicles and battery. Kindly note, the warranty covers a minimum of 80% State of Health over the period of 3 years for batteries.
For more details on warranty, please contact the brand.
Category: Electric Vehicle  Ather
Question: When and how many times does an Ather vehicle require servicing?
Answer: Ather vehicles must be serviced after completing 5000 kilometers. For more details on maintenance and service, please refer to the brand website.
Category: Electric Vehicle  Ather
Question: What is the average cost of one service for an Ather 2-wheeler?
Answer: The average cost of service will depend on the condition of the vehicle. For more details, please contact the brand at 8882118118 or you can choose to write to them at info@atherenergy.com. You can also contact the brand authorised dealer for assistance.
Category: Electric Vehicle  Ather
Question: In case I want to relocate to a different state, do I need to get the Ather vehicle registered in that state also and will the brand help me with that?
Answer: In case you relocate to a different state, please contact the local Regional Transport Office for assistance with registration change.
Category: Electric Vehicle  Ather
Question: Will Flipkart deliver the Ather 2-wheeler at my home?
Answer: No, after the registration process, the brand authorised dealer will contact you to handover the vehicle at the dealer's location.
Category: Electric Vehicle  Ather
Question: Will Ather cross-sell/up sell when I visit the brand authorised dealer?
Answer: Please note, once you've completed the purchase on Flipkart, the brand authorised dealer will not market any other products. However, they may recommend accessories that may be suitable for your vehicle.
Category: Electric Vehicle  Ather
Question: How do you make sure that I don't get unwarranted calls for cross sell/upsell from Ather/insurance partners etc?
Answer: Ather may contact you only to recommend accessories. In case you receive any unwarranted calls, please contact the brand and they will help you.
Category: Electric Vehicle  Ather
Question: The address while ordering Ather 2-wheeler on Flipkart is different from the one on my address proof (Aadhaar Card), what should I do now?
Answer: Please cancel the order and place a new order with correct address. For more details, you can also contact the brand authorised dealer.
Category: Electric Vehicle  Ather
Question: Will I get the option to test drive an Ather 2-wheeler? How many times will I be allowed to take a test drive in the same order?
Answer: 

Please contact the brand authorised dealer for any test drive-related queries.
Category: Electric Vehicle  Ather
Question: What after sales services are being provided by Ather for 2-wheelers?
Answer: 


Please contact the brand at 8882118118 or you can choose to write to them at info@atherenergy.com to get more details on the after sales services provided by them.
Category: Electric Vehicle  Ather
Question: What will happen if Ather brand authorised dealer who will contact me is very far from my location?
Answer: Please be assured that the nearest authorised dealer will contact you as part of the purchase of an Ather 2-wheeler on Flipkart.
Category: Electric Vehicle  Ather
Question: How do I contact Ather for 2-wheeler related queries?
Answer: 

You can contact Ather at 8882118118 or you can choose to write to them at info@atherenergy.com.
Category: Electric Vehicle  Ather
Question: Can I pay for Ather vehicle's registration and insurance on Flipkart?
Answer: Currently the option to pay for the registration and insurance is not available on Flipkart. Please note, the vehicle registration amount needs to be paid directly to the brand authorised dealer. You can choose to buy the vehicle insurance from the dealer or on your own from a different insurance service provider.
Category: Electric Vehicle  Ather
Question: Will I get any extra discount/no cost EMI at the Ather dealership for insurance and vehicle registration charges?
Answer: Please reach out to the brand authorised dealer for any discount related information if the service is being purchased from them. Kindly note, the vehicle registration charge is a government tax and is same for all. It does not include any discount or the option to pay through EMI.
Category: Electric Vehicle  Ather
Question: There have been recent reports of batteries catching fire. How do I know that Ather products are safe?
Answer: Ather electric vehicles go through 120 tests at the battery pack level and 800 tests at a vehicle level. The brand assures that the safety standards for the battery and battery management systems are higher than compliance requirements. They have also adopted more stringent internal standards to ensure safety and reliability of electric scooters and have thoroughly tested them for 100,000 kilometers. The batteries are tested extensively across lakhs of kilometers and are designed to prevent initiation and propagation of thermal runaway (fire) than what AIS 156 mandates.
Category: Electric Vehicle  Ather
Question: Is the warranty of Ather 2-wheelers being offered by Flipkart?
Answer: Please note, the warranty will be provided by the brand.
Category: Electric Vehicle  Hero MotoCorp
Question: Is the price shown on the product page for Hero MotoCorp 2-wheelers the final amount?
Answer: Please note, the price shown on the product page is the tentative on-road price for your location. You will also have to pay for registration, insurance, any other accessories and value-added services opted as applicable at the brand authorised dealer.
Category: Electric Vehicle  Hero MotoCorp
Question: Can I pay for a Hero MotoCorp vehicle's registration and insurance on Flipkart?
Answer: 

Currently, the option to pay for the registration and insurance is not available on Flipkart. Please note, the vehicle registration amount needs to be paid directly to the brand authorised dealer. You can choose to buy vehicle insurance from the dealer or on your own from a different insurance service provider.
Category: Electric Vehicle  Hero MotoCorp
Question: Will I get any extra discount/no-cost EMI at Hero MotoCorp dealership for insurance and vehicle registration charges?
Answer: Please reach out to the brand authorised dealer for any discount-related information if the service is being purchased from them. Kindly note, the vehicle registration charge is a government tax and is the same for all. It does not include any discount or the option to pay through EMI.
Category: Electric Vehicle  Hero MotoCorp
Question: The option to buy a Hero MotoCorp 2-wheeler is not available at my pincode. What should I do?
Answer: Sorry, the option to purchase the 2-wheeler is available only in select cities. Rest assured, the brand authorised dealers are working on expanding this.
Category: Electric Vehicle  Hero MotoCorp
Question: The delivery time mentioned for a BGauss 2-wheeler is too long. Is there anyway to get the 2-wheeler faster?
Answer: Please note, the brand authorised dealer will be unable to deliver the vehicle faster due to processing timelines needed by them. Rest assured, the 2-wheeler will reach you as per the date provided.
Category: Electric Vehicle  Hero MotoCorp
Question: What is the advantage of buying a Hero MotoCorp 2-wheeler vehicle through Flipkart?
Answer: 

If you choose to buy 2 wheeler on Flipkart, then the vehicle will be delivered to you within 15 days by the brand authorised dealers. In case you book the vehicle at a showroom, it may take up to 90 days for the vehicle to be delivered.
Category: Electric Vehicle  Hero MotoCorp
Question: What is the process after paying the ex-showroom price for a Hero MotoCorp 2-wheeler on Flipkart?
Answer: Once you've paid the ex-showroom price for the 2-wheeler on Flipkart, the authorised dealer will contact you within 48 hours to initiate the process of registration. After this, you will need to visit the brand authorised dealer to submit the required documents and within the next 7-10 days, the 2-wheeler will be handed over to you at the authorised dealer's location.
Category: Electric Vehicle  Hero MotoCorp
Question: What are the documents required for the entire process of buying a Hero MotoCorp 2-wheeler on Flipkart?
Answer: The following documents need to be submitted to the brand authorised dealer to complete the purchase of a 2-wheeler:
- Aadhar Card- Pan Card- Address proof- Passport size photo
Category: Electric Vehicle  Hero MotoCorp
Question: What will happen if the brand authorised dealer who will contact me is very far from my location?
Answer: 

Please be assured that the nearest authorised dealer will contact you as part of the purchase of a 2-wheeler on Flipkart.
Category: Electric Vehicle  Hero MotoCorp
Question: Will I get the option to test drive a Hero MotoCorp 2-wheeler? How many times will I be allowed to take a test drive in the same order?
Answer: You can take multiple test rides by visiting the nearest brand authorised dealership.
Category: Electric Vehicle  Hero MotoCorp
Question: How can I track my order for the Hero MotoCorp 2-wheeler after completing my payment on Flipkart?
Answer: Tracking your order for 2-wheeler on Flipkart is easy and can be done through the 'My Orders' section of your Flipkart account. 
You can also choose to contact the brand authorised dealer to know more about the status of your 2-wheeler.
Category: Electric Vehicle  Hero MotoCorp
Question: Once I have paid for the registration and the insurance, how do I track my order for the Hero MotoCorp 2-wheeler?
Answer: For Hero MotoCorp, you can track the order status of your 2-wheeler by visiting the 'My Orders' section of your Flipkart account. You can also contact the brand authorised dealer to know the status of your vehicle.
Category: Electric Vehicle  Hero MotoCorp
Question: Is there any loan facility available for the purchase of a Hero MotoCorp 2-wheeler on Flipkart?
Answer: Currently, there is only a No-Cost EMI option available on Flipkart for the purchase of a 2-wheeler.
Category: Electric Vehicle  Hero MotoCorp
Question: Can I choose my own insurance partner for a Hero MotoCorp 2-wheeler?
Answer: You can choose to buy vehicle insurance from the dealer or on your own from a different insurance service provider. Once you've purchased the insurance, please share details with the authorised dealer so that they can initiate the process of registration at the RTO.
Category: Electric Vehicle  Hero MotoCorp
Question: What is the warranty being offered by Hero MotoCorp?
Answer: Hero MotoCorp motorcycles come with a warranty of 5 years or 70,000 kilometers and scooters come with a warranty of 5 years or 50,000 kilometers, whichever is completed earlier.
Category: Electric Vehicle  Hero MotoCorp
Question: Can I buy more than one Hero MotoCorp in my name/through Flipkart account?
Answer: Yes, you can buy more than one vehicle from your Flipkart account.
Category: Electric Vehicle  Hero MotoCorp
Question: Do I need to have a driving license to drive Hero MotoCorp 2-wheelers?
Answer: Please note that you will need a 2-wheeler license to ride Hero MotoCorp.
Category: Electric Vehicle  Hero MotoCorp
Question: Do I get a spare tyre with a Hero MotoCorp 2-wheeler?
Answer: No, a spare tyre is not provided with Hero MotoCorp 2-wheelers.
Category: Electric Vehicle  Hero MotoCorp
Question: What after-sales services are being provided by Flipkart for Hero MotoCorp 2-wheelers?
Answer: 

Please note, there will be no after-sales services provided by Flipkart. Kindly contact the brand's customer support for any assistance needed after the purchase of the vehicle. You can also check with the brand authorised dealer.
Category: Electric Vehicle  Hero MotoCorp
Question: In case I want to relocate to a different state, do I need to get the Hero MotoCorp vehicle registered in that state also, and will the brand help me with that?
Answer: In case you relocate to a different state, please contact the local Regional Transport Office for assistance with registration change.
Category: Electric Vehicle  Hero MotoCorp
Question: Will Flipkart deliver the Hero MotoCorp 2-wheeler to my home?
Answer: No, after the registration process, the brand authorised dealer will contact you to handover the vehicle at the dealer's location.
Category: Electric Vehicle  Hero MotoCorp
Question: Will Hero MotoCorp cross-sell/up sell when I visit the brand authorised dealer?
Answer: Please note, once you've completed the purchase on Flipkart, the brand authorised dealer will not market any other products. However, they may recommend accessories that may be suitable for your vehicle.
Category: Electric Vehicle  Hero MotoCorp
Question: The address while ordering the Hero MotoCorp 2-wheeler on Flipkart is different from the one on my address proof (Aadhaar Card), what should I do now?
Answer: Please cancel the order and place a new order with the correct address. For more details, you can also contact the brand authorised dealer.
Category: Electric Vehicle  Hero MotoCorp
Question: What are the accepted address proofs that I can use for registration so that I can ensure that I have the required documents before making the purchase for a Hero MotoCopr 2-wheeler on Flipkart?
Answer: Regional Transport Office mein jo documents address proof ke taur pe jama dene hote hain veh state ke anusaar alag alag ho sakte hain. Haalanki, yeh saare documents address proof ke taur pe aksar maange jaate hain:
- Aadhar Card- Passport- Bank Passbook - Voter ID- Electricity bill- LPG Connection bill- Water bill- Registered Rental Agreement
Category:  Flipkart Plus
Question: If I cancel or return an item from my order, will the SuperCoins credited be deducted?
Answer: 

SuperCoins calculation happens at the order level. You will get to know about the SuperCoins deducted after you've cancelled or returned an item as it will be recalculated on the basis of the updated order value.
To know more about the program click here. For more information on SuperCoins click here
Category:  Flipkart Plus
Question: What is SuperCoins?
Answer: 

SuperCoins is first of its kind rewards system as part of Flipkart Plus program that can be used to redeem exciting rewards. Stay tuned to know more.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: Where can I read more detailed terms and conditions of the Flipkart Plus program?
Answer: You can view detailed terms and conditions for Flipkart Plus program here 
To know more about terms and conditions of Plus Coins please click here
Category:  Flipkart Plus
Question: Can I transfer SuperCoins to different Flipkart account?
Answer: The option to transfer SuperCoins to a different Flipkart account is not available at the moment.
To know more about the program click here 
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: If I choose 'SuperCoins Price' option, will I still be eligible to avail bank offers/other offers?
Answer: Non-Bank offers- An order will be eligible for a non-bank offer if the total order value including SuperCoins meets the offer value as defined in the terms and conditions. Bank offers - An order will be eligible for a bank offer if the total order value excluding SuperCoins meets the offer value as defined in the terms and conditions.
 
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: How will the SuperCoins earned be calculated if I choose to buy a product using 'SuperCoins Price'?
Answer: In case you choose to buy a product using 'SuperCoins Price', SuperCoins earned will be based on the actual amount paid for the product excluding the SuperCoins.
 
To know more about the program click hereFor more information on SuperCoins click here
Category:  Flipkart Plus
Question: How can I redeem 'SuperCoins Rewards'?
Answer: 'SuperCoins Rewards' can be redeemed as per the guidelines mentioned in the SuperCoin Zone. 
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: What are the complete terms and conditions for 'SuperCoins Rewards'?
Answer: You can refer to the 'terms of use' mentioned in the SuperCoin Zone to know more about the redemption process and the terms and conditions of 'SuperCoins Rewards'.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: As part of the Flipkart Plus program, how do I claim offers?
Answer: 


There are 2 types of offers that are available on the Flipkart SuperCoin Zone:
1. Free Offers: You can redeem benefits for free once you have activated the Flipkart Plus membership. These benefits include free and faster shipping for select products at serviceable pincodes, early access to select sales and products, and partner offers on food, entertainment and travel available in the SuperCoin Zone.
2. Exchange SuperCoins for offers: In addition to all these free benefits, you can avail premium offers from third parties in exchange of SuperCoins.
For more details please visit the 'SuperCoin Zone' section.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: On what products will I get the option of 'SuperCoins Price'?
Answer: The 'SuperCoins Price' option is available on select products sold by select sellers and will be visible on the product page along with the regular price. You can also use the filter option to search products with the 'SuperCoins Price' option.
To know more about 'SuperCoins Price', please refer to the terms and conditions here.
Category:  Flipkart Plus
Question: Do I need to be a Flipkart Plus member to avail the 'SuperCoins Price'?
Answer: No, the 'SuperCoins Price' is available for all our customers.
To know more about 'SuperCoins Price', please refer to the terms and conditions here.
Category:  Flipkart Plus
Question: Why has the Flipkart Plus membership criteria changed from 300 to 200 SuperCoins?
Answer: As part of our efforts to bring more customers into the Flipkart Plus family, the SuperCoins earning needed is reduced to 200 SuperCoins.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: Will my Flipkart Plus membership be auto-renewed if I have earned 200 SuperCoins in the previous year?
Answer: Yes, in case you have earned 200 SuperCoins in the previous year, your membership will be auto-renewed. You can check the membership details by visiting the 'Flipkart Plus Zone' on the app or website.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: I have earned 200 SuperCoins already last year but still did not receive any membership notification. What do I do?
Answer: If you haven't received the membership notification, please check the 'Flipkart Plus Zone' on the app and website. In case you do not see the option, we would request you to wait for 24 hours and you will surely receive the option to activate your membership.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: If I cancel or return an item from my order, what will happen to my 'On the way' SuperCoins?
 
Answer: 



Once you place an order, SuperCoins earned will be reflected as 'on the way'. In case of any cancellation or returns, SuperCoins earnings will be recalculated and applicable SuperCoins will be moved to 'credited' state after the return period as per the Returns Policy of all the remaining products in the order is completed.
Please note, you'll earn SuperCoins on the actual order value excluding any instant discounts or cashback. 
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: Will I get early access to sale as I'm a Flipkart Plus customer?
Answer: 
Yes, you will be able to access select sale events such as Big Billion Days, Big Shopping Days etc. for select products few hours prior to the sale event which will be communicated to you before the sale as per the applicable terms and conditions. 
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: What is Flipkart Plus program?
Answer: 





Flipkart Plus is a customer benefits program that brings you benefits like free shipping for F-Assured products at serviceable pincodes, early access to select sales and select products, priority customer support and more. To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: How can I be part of Flipkart Plus program?
Answer: 

You can become a Flipkart Plus member and enjoy the benefits once you earn 200 SuperCoins within a year through your purchases. After this, you will receive an invite to the program and you will need to activate the Flipkart Plus membership within 30 days of receiving it. With every order worth Rs. 100 you gain 2 SuperCoins. Each additional purchase in the same order in multiples of Rs. 100 gives you 2 additional SuperCoins. You can earn upto a maximum of 50 SuperCoins in a single order.
You can become a Flipkart Plus member even if these 200 SuperCoins have been redeemed. Please note, SuperCoins will be earned on the actual order value excluding any instant discounts or cashback credited.
However, for flight bookings you can earn 4 SuperCoins for every Rs. 100 spent and for train bookings you can earn 10 SuperCoins for every successful transaction.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: Can I buy Flipkart Plus membership?
Answer: Flipkart Plus is a membership program without any fee. Every customer who shops on Flipkart gets equal opportunity to join Flipkart Plus, solely based on SuperCoins earned. For every Rs. 100 spent as part of an order, you will get 2 SuperCoins. You can become a Flipkart Plus member once you earn a total of 200 SuperCoins, even if these SuperCoins have been redeemed.
Please note, the SuperCoins will be earned on the actual order value excluding any instant discounts or cashback credited.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: My Flipkart Plus membership is expiring soon, how can I be a part of the program again?
Answer: If your membership expires, you can become a Flipkart Plus member again once you earn 200 SuperCoins within a year by shopping for your favourite products on Flipkart. You can become a Flipkart Plus member even if these 200 SuperCoins have been redeemed.
Please note, the SuperCoins will be earned on the actual order value excluding any instant discounts or cashback credited.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: Where can I check the expiry related details of my Flipkart Plus membership?
Answer: 

You can view the details of your membership by following these simple steps:
For App- Log in to your account- Click on Flipkart Plus logo
For Website- Log in to your account- Click on 'My Account'- Go to 'Flipkart Plus Zone'
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: How can I earn more SuperCoins?
Answer: 






A Flipkart Plus member will earn 4 SuperCoins with every purchase worth Rs. 100. Do note that maximum of 100 SuperCoins can be earned per order.
A non-Flipkart Plus member will earn 2 SuperCoins with every purchase worth Rs. 100 and can earn maximum of 50 SuperCoins per order.
The SuperCoins will be earned on the actual order value excluding any instant discounts or cashback credited.
Please note that SuperCoins can't be earned for the purchase of below mentioned categories:
1. Gift Card2. Gold Coins3. Gold Bars4. Silver Coins5. Silver Bars6. Malabar Gift Voucher (Precious Gift Voucher)7. Flipkart Carton Box8. Flipkart Security Bag9. Flipkart Tape10. Digital Products like anti-virus products, OS installation CDs, extended warranty, etc
However, for flight bookings you can earn 4 SuperCoins for every Rs. 100 spent and for train booking you can earn 10 SuperCoins for every successful transaction.
To know more about the Flipkart Plus program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: How many SuperCoins can I earn in a single order?
Answer: 




Flipkart Plus members can earn 4 SuperCoins by shopping for Rs. 100 with a maximum of 100 SuperCoins per order on Flipkart.
Non-Flipkart Plus members can earn 2 SuperCoins by shopping for Rs. 100 with a maximum of 50 SuperCoins per order on Flipkart.
Please note that the SuperCoins will be earned on the actual order value excluding any instant discounts or cashback credited.
Also, for flight bookings you can earn 4 SuperCoins for every Rs. 100 spent and for train booking you can earn 10 SuperCoins for every successful transaction. 
To know more about the Flipkart Plus program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: What is the minimum transaction value required to earn SuperCoins and when will I get SuperCoins added to my account?
Answer: 

The minimum transaction value needed to earn SuperCoins is Rs. 100. The SuperCoins will be reflecting as 'on the way' as soon as you place an order. These SuperCoins will be moved to 'credited' state after the return period as per the Returns Policy of all the products in the order is completed. The date by which the SuperCoins will move to the 'credited' state will be visible in the 'Coin Balance' section of your Flipkart account.
Please note, the SuperCoins will be earned on the actual order value excluding any instant discounts or cashback credited. In case of any cancellation or returns, SuperCoins earnings will be recalculated.
For flight bookings you can earn 4 SuperCoins for every Rs. 100 spent and for train booking you can earn 10 SuperCoins for every successful transaction. In case of travel/hotel bookings, the SuperCoins will be moved to 'credited state' once the booking date has passed.
Kindly note that SuperCoins cannot be earned on the purchase of Gift Card, gold, silver and digital products.
To know more about the Flipkart Plus program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: How can I check the details of 'SuperCoins Rewards' I have used already?
Answer: 

You can check claimed 'SuperCoins Rewards' in the Rewards Store section under the SuperCoin Zone of your Flipkart account.
To visit SuperCoin Zone, click here
Category:  Flipkart Plus
Question: I am able to see some 'SuperCoins Rewards', but why am I not able to buy them?
Answer: There are many 'SuperCoins Rewards' that are available at the SuperCoin Zone. However, please note that these rewards can be availed only as per the terms and conditions.
For more details on 'SuperCoins Rewards', please visit SuperCoin Zone here
To know more about the Flipkart Plus program click here
Category:  Flipkart Plus
Question: How do I find the offers in SuperCoin Zone?
Answer: 







You can find Flipkart Plus related offers by following these simple steps:
- Login to your Flipkart account- Visit 'My accounts' - Click on 'SuperCoin Zone' and look for the 'Offers' section- Click on 'Claim Offer' to avail the offer as per the terms and conditions. The 'SuperCoins Rewards' code will be available in the 'Claimed Offers' section if you wish to use it in future. You will also receive an email with the details at your registered email address.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: Where can I check the details of my SuperCoins?
Answer: 


You can see the details of the SuperCoins reflecting as 'on the way', 'credited', 'used' and 'expired' by following these simple steps:
For App- Log in to your account- Click on 'SuperCoin' icon at the bottom of the screen
For Website- Log in to your account- Click on 'My Account'- Go to 'SuperCoin Zone'
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: Some of my SuperCoins are expiring, how can I redeem them?
Answer: 



You can redeem your SuperCoins at the SuperCoin Zone to avail third-party benefits. You can also redeem them for discounts funded by third parties for products on Flipkart platform and at third-party partner stores based on terms and conditions.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: What are the benefits that a Flipkart Plus member gets?
Answer: 

Flipkart Plus is a customer benefits program that brings benefits like:
1. Free Delivery - Get free delivery on F-Assured products purchased on Flipkart at serviceable pincodes2. Earn 2x SuperCoins - On every purchase earn 2x times more SuperCoins3. Early Access to Sales - Get access to select sale events such as Big Billion Days, Big Shopping Days etc. for select products a few hours before other customers4. Priority Customer Support - Experience shorter response time to reach our customer support team
To know more about Flipkart Plus program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: I see that some of my SuperCoins are reflecting as 'on the way', what does it mean?
Answer: 

SuperCoins reflecting as 'on the way' means that they are in a pending state and have not been credited yet. SuperCoins will be moved to 'credited' state after the return period as per the Returns Policy of all the products in the order is completed. The date by which the SuperCoins will move to the 'credited' state will be visible in the 'Coin Balance' section of your Flipkart account. Please note, in case of any cancellation or returns, SuperCoins earnings will be recalculated.
In case of travel/hotel bookings, the SuperCoins will be moved to 'credited state' once the booking date has passed.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: I have earned some SuperCoins from last transactions. How can I redeem them?
Answer: 

You can redeem your SuperCoins at SuperCoin Zone to avail third-party benefits. You can also redeem them for discounts funded by third parties for products on Flipkart platform and at third-party partner stores based on terms and conditions.
To check the status of your SuperCoins, please follow these simple steps:
For App- Log in to your account- Click on 'SuperCoin' icon at the bottom of the screen
For Website- Log in to your account- Click on 'My Account'- Go to 'SuperCoin Zone'
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: If I merge my Flipkart accounts, will my SuperCoins also merge?
Answer: 


The option to merge Flipkart accounts is not available at the moment.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: When do SuperCoins expire?
Answer: 


SuperCoins will be valid for one year and will expire by the end of the month in which they were credited i.e. SuperCoins credited on June 01, 2020 will expire on June 30, 2021.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: Can SuperCoins be earned on purchase of all products?
Answer: 

SuperCoins can be earned on the purchase of all products worth Rs. 100 or more on Flipkart except for purchases from below categories:
1. Gift Card2. Gold Coins3. Gold Bars4. Silver Coins5. Silver Bars6. Malabar Gift Voucher (Precious Gift Voucher)7. Flipkart Carton Box8. Flipkart Security Bag9. Flipkart Tape10. Digital Products like anti-virus products, OS installation CDs, extended warranty, etc
Please note, the SuperCoins will be earned on the actual order value excluding any instant discounts or cashback credited.
However, for flight bookings you can earn 4 SuperCoins for every Rs. 100 spent and for train booking you can earn 10 SuperCoins for every successful transaction.
To know more about the program click here
For more information on SuperCoins click here
Category:  Flipkart Plus
Question: How are SuperCoins earned per order calculated?
Answer: 




Flipkart Plus members will earn 4 SuperCoins with every purchase worth Rs. 100 and will continue to earn 4 SuperCoins for every transaction made in multiples of Rs. 100. For example, only 4 SuperCoins will be earned if the purchase value is anywhere between Rs. 101 - Rs. 199. Non-Flipkart Plus members will earn 2 SuperCoins with every purchase worth Rs. 100 and will continue to earn 2 SuperCoins for every transaction made in multiples of Rs. 100. For example, only 2 SuperCoins will be earned if the purchase order value is anywhere between Rs. 101 - Rs. 199.Please note that the SuperCoins earned will be on the actual order value excluding any instant discounts or cashback credited to PhonePe wallet. Also, SuperCoins can be earned only twice a month for travel-related purchases.These SuperCoins will be moved to 'credited' state after the Returns Policy period of all the products in the order is completed. In case of cancellation or return of any items in the order, SuperCoins will be recalculated on the basis of the updated order value.
 
For travel/hotel bookings, the SuperCoins will be moved to 'credited state' once the booking date has passed. You can check the details of SuperCoins earned via Super Partners by clicking here
Please note that SuperCoins cannot be earned on purchase of Gift Card, gold, silver and digital products.
To know more about the program click hereFor more information on SuperCoins click here
Category:  Flipkart Plus
Question: Are there any other upcoming third-party offers that can be redeemed through Flipkart Plus program?
Answer: 

Exciting 'SuperCoins Rewards' by third parties will be added to the SuperCoin Zone from time to time. Please stay tuned for such updates.
To know more about the Flipkart Plus program click here
For more details visit the SuperCoin Zone here
Category:  Flipkart Plus
Question: Can 'SuperCoins Rewards' be cancelled or returned?
Answer: 

No. Once 'SuperCoins Rewards' are purchased they cannot be cancelled or returned.
For more details on 'SuperCoins Rewards', please visit SuperCoin Zone here
To know more about the Flipkart Plus program click here
Category:  Flipkart Plus
Question: What is SuperCoin Zone?
Answer: SuperCoin Zone is a section where third-party 'SuperCoins Rewards' can be availed by redeeming the earned SuperCoins.
To know more, visit the SuperCoin Zone here
Category:  Flipkart Plus
Question: What are 'SuperCoins Rewards' available on the SuperCoin Zone and how can I avail them?
Answer: 

SuperCoins Rewards in the SuperCoin Zone can be availed by redeeming required number of SuperCoins as per offer details available in the SuperCoin Zone. These rewards can be availed by all customers subject to minimum number of SuperCoins as per the terms and conditions. However, there are exclusive rewards available that can be redeemed only by Flipkart Plus members.
'Cash and Coins for Rewards' program available under 'SuperCoins Rewards' enables customers to purchase select third party rewards by paying the indicated amount along with an option to redeem SuperCoins.
To know more about the Fipkart Plus program click here
For more information on SuperCoins click here