Sentence: -4 waiters bustling around though no table was actually being helped -25 minutes to take our order -15 minutes to get the drinks we order -another 20 minutes to get our food -NO apology from the waiter In between our lunch, a man burst out shouting in anger at the lousy service (he asked for ketchup 20 minutes ago and never got it).
Aspect: service
Sentiment: negative