The Oliver Wight Class A checklist for business excellence /
Wight, Oliver W.
Oliver Wight International, inc.
Hoboken, N.J. : J. Wiley & Sons,
c2005.
Rev. ed. of: Oliver Wight ABCD checklist for operational excellence. 5th ed. 2000.
Published simultaneously in Canada.
Includes bibliographical references.
Chapters -- Managing the strategic planning process -- Managing and leading people -- Driving business improvement -- Integrated business management -- Managing products and services -- Demand management -- Managing the supply chain -- Managing internal supply -- Managing external sourcing.
Industrial productivity
Strategic planning.
Total quality management.
Manufacturing resource planning.
Production control.