Proceedings of the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, UK, July 22-25, 2013 /
Northumbria International Conference on Performance Measurement in Libraries and Information Services(10th :2013 :York, UK)
Hall, Ian(Information scientist)
Thornton, Stephen.
Town, Stephen.
York, UK : University of York,
2014.
Includes bibliographical references.
Library administration
Organizational effectiveness
Performance standards