Virtual reference libraries : proceedings of a one day seminar held in Birmingham at Aston University Conference Centre, 14 September 2004 /
Nurcombe, Valerie J.(Valerie Jean),1947-
Chartered Institute of Library and Information Professionals (Great Britain)
[London] : Information Services Group of the Chartered Institute of Library & Information Professionals,
2005.
Includes bibliographical references.
Electronic reference services (Libraries)