Business communication : polishing your professional presence /
Shwom, Barbara Lynne,author.
Snyder, Lisa Gueldenzoph,author.
Wall, Stephanie,editor.
Includes bibliographical references and index.
Becoming a successful business communicator -- Working with others : interpersonal, intercultural, and team communication -- Managing the communication process : analyzing, composing, evaluating -- Communicating routine messages and building goodwill -- Communicating persuasive messages -- Communicating bad news -- Finding and evaluating business information -- Preparing persuasive business proposals -- Preparing business reports -- Preparing and delivering business presentations -- Communicating your professional brand : social media, rsums, and cover letters -- Getting the job : interviewing and following.
Business communication.
Business writing.