Handbook for productivity measurement and improvement /
Christopher, William F.
Thor, Carl G.
Portland, Or. : Productivity Press,
c1993.
Includes bibliographical references and indexes.
Productivity--where we stand; the road ahead -- Basic concepts -- Productivity measures and improvement in manufacturing -- Productivity measures and improvement in service industries -- Productivity measures and improvement in staff departments -- Productivity measures and improvement in profit centers and the total company -- Productivity measures and improvement in government and nonprofit institutions -- The information system : structuring feedback for control and improvement -- Sustainability and the new economics -- Total employee involvement; gainsharing.
Labor productivity
Government productivity
Educational productivity
Total quality management