Inter-act : interpersonal communication concepts, skills, and contexts /
Verderber, Kathleen S.,1949-
Verderber, Rudolph F.
Berryman-Fink, Cynthia,1952-
New York ; Oxford : Oxford University Press,
2010.
Includes one fold-out of key communication skills on a tear-out page.
Includes bibliographical references (p. 435-445) and index.
Interpersonal communication.
Interpersonal relations.