How to manage problem employees : a step-by-step guide for turning difficult employees into high performers / Glenn Shepard.
Shepard, Glenn,1963-
Hoboken, N.J. : John Wiley,
c2005.
Includes bibliographical references (p. 191-192) and index.
What happened to the American work ethic? -- Becoming the manager you need to be -- Creating a healthy work environment -- How do I avoid hiring problem employees ? -- Taming the compensation monster -- How to avoid legal pitfalls -- Why people do the things they do -- How to get employees to come to work and be on time -- The art of discipline -- Fighting abuse of unemployment benefits -- How to handle daily challenges problem employees create.
Problem employees.
Personnel management.