Outsourcing : a guide to-- selecting the correct business unit-- negotiating the contract-- maintaining control of the process /
Bragg, Steven M.
Hoboken, N.J. : John Wiley,
c2006.
Includes index.
Strategy of outsourcing -- Outsourcing a function -- Contractual issues -- Managing the supplier -- Terminating the outsourcing arrangement -- Accounting for the outsourced company -- Outsourcing the accounting function -- Outsourcing the computer services -- Outsourcing the customer service function -- Outsourcing the engineering function -- Outsourcing the human resources function -- Outsourcing the linguistics function -- Outsourcing the maintenance and janitorial functions -- Outsourcing the manufacturing function -- Outsourcing the sales and marketing functions -- Outsourcing the administrative function -- Appendix: Summary of performance mesurements.
Contracting out.