Delivering the Jobcentre Plus vision : qualitative research with staff and customers (Phase 3) /
Davies, Vicky
Great Britain.Department for Work and Pensions.
ECOTEC Research and Consulting Limited.
Centre for Research in Social Policy (Loughborough University of Technology)
Leeds : Corporate Document Services,
2004.
"A report of research carried out by ECOTEC Research and Consulting Limited and the Centre for Research in Social Policy at Loughborough University on behalf of the Department of Work and Pensions".