The language of conflict and resolution /
Eadie, William F.
Nelson, Paul,1952-
Smithsonian Associates.
National Communication Association (U.S.).
Thousand Oaks, Cal. ; London : Sage,
c2001.
"This volume results from public lectures delivered at the Smithsonian Institution in Washington, D.C., and cosponsored by the Smithsonian Associates and the National Communication Association" - P.ix.
Includes bibliographical references and index.
Conflict management.
Communication
Interpersonal communication.