The human side of outsourcing : psychological theory and management practice /
Morgan, Stephanie J.
Chichester : Wiley-Blackwell,
2009.
Includes bibliographical references and index.
Introduction / Stephanie J. Morgan -- The client side- retained organization / Irvine Caplan -- Outsourcing- a provider's tale / Simone Hemingway -- Sourcing for outsourcing / Yvonne Williams -- Experiencing cultures: an automotive engineer in the middle kingdom- lessons in life / Ian Pogson -- Introduction to theory and evidence / Stephanie J. Morgan -- The context and narrative of outsourcing / Royston Morgan -- Cultural differences in outsourcing / Brigitte Cobb -- Establishing trust in virtual teams / Alex Watts -- Knowledge transfer and knowledge sharing / Richard Blakely and Stephanie J. Morgan -- The experience of outsourcing transfers- a life-cycle approach / Royston Morgan -- Downsizing, stress and forgiveness: a US perspective / Jan Aylsworth -- Transitioning and the psychological contract / Stephanie J. Morgan -- Conclusion: towards a model of responses to outsourcing / Stephanie J. Morgan.
Contracting out.
Contracting out
Personnel management.