HMRC customer contact centres survey ... report [electronic resource].
Great Britain.HM Revenue & Customs.
London : Her Majesty’s Revenue and Customs,
2012-
Title from PDF cover (HM Revenue & Customs, viewed Oct. 23, 2012).
Mode of access: World Wide Web.
System requirements: Adobe Acrobat Reader.
Great Britain. HM Revenue & Customs
Call centers
HM Revenue and Customs contact centres. Customer research
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