Senior living communities : operations management and marketing for assisted living, congregate, and continuing care retirement communities /
Pearce, Benjamin W.,author.
Includes bibliographical references and index.
Financial principles -- Management and human resources -- Safety, risk management, and privacy -- Concierge and reception -- Resident relations and health -- Transportation -- Activities and enrichment -- Food and beverage service -- Dining services -- Housekeeping -- Laundry -- Maintenance and capital improvements -- Marketing -- Sales -- Coordinating the move -- Managing turnover: operating and marketing stabilized communities -- Personal care -- Caring for people with memory impairment -- Architectural design considerations.
Congregate housing
Life care communities
Older people
Frail elderly