Solving problems in technical communication /
Johnson-Eilola, Johndan.
Selber, Stuart A.
Includes bibliographical references and index.
Introduction / Johndan Johnson-Eilola and Stuart A. Selber -- Mapping the field. What are the boundaries, artifacts, and identities of technical communication? / Richard J. Selfe and Cynthia L. Selfe ; What are the work patterns of technical communication? / William Hart-Davidson ; How can technical communicators fit into contemporary organizations? / Jim Henry ; How can technical communicators develop as both students and professionals? / Kelli Cargile Cook, Emily Cook, Ben Minson, and Stephanie Wilson -- Situating the field. How can rhetoric theory inform the practice of technical communication? / James E. Porter ; How can work tools shape and organize technical communication? / Jason Swarts ; What can history teach us about technical communication? / Bernadette Longo and T. Kenny Fountain ; What is the future of technical communication? / Brad Mehlenbacher -- Understanding field approaches. How can technical communicators work in an ethical and legal manner? / J. Blake Scott ; How can technical communicators plan for users? / Antonio Ceraso ; How can technical communicators study work contexts? / Clay Spinuzzi ; How can technical communicators evaluate the usability of artifacts? / Barbara Mirel ; How can technical communicators manage projects? / R. Stanley Dicks -- Developing field knowledge. What do technical communicators need to know about genre? / Brent Henze ; What do technical communicators need to know about writing? / Ann M. Blakeslee and Gerald J. Savage ; What do technical communicators need to know about information design? / Karen Schriver ; What do technical communicators need to know about new media? / Anne Frances Wysocki ; What do technical communicators need to know about collaboration? / Rebecca E. Burnett, L. Andrew Cooper, and Candice A. Welhausen ; What do technical communicators need to know about international environments? / Kirk St. Amant.
Communication of technical information.
Technology