Promoting welfare? : government information policy and social citizenship / [electronic resource]
Leonard, Penny,author.
As citizens we need information to exercise our social rights and responsibilities. However, information provision about welfare services is patchy and the 'information poor' are often disadvantaged in access to those services. This book explores how government information policies directly influence which service users claim their entitlements.
Includes bibliographical references (p. 125-141) and index.
PROMOTING WELFARE?; Contents; Foreword; Preface; List of abbreviations; 1. Introduction; 2. Citizenship; 3. Information; 4. Social democracy and information; 5. The New Right and information; 6. New Labour and information; 7. Case study A: In-work benefits for low wage earners; 8. Case study B: Means-tested benefits for older people; 9. Information for citizenship?; References; APPENDIX A: Government expenditure on publicity for social security benefits (1973-98/99); APPENDIX B: Sample leaflets and posters; Index.
Title from publisher's bibliographic system (viewed on 20 Jan 2022).
As citizens we need information to exercise our social rights and responsibilities. However, information provision about welfare services is patchy and the 'information poor' are often disadvantaged in access to those services. This book explores how government information policies directly influence which service users claim their entitlements.
Public welfare
Information policy
Social rights
Citizenship
Government information