Stop workplace drama : train your team to have no excuses, no complaints, and no regrets /
Chism, Marlene.
Hoboken, N.J. : Wiley,
c2011.
Includes bibliographical references (p. 213-216) and index.
Introduction: We don't do drama here -- Clear the fog -- Identify the gap -- Tell yourself the truth -- Reinvent and realign -- Stop relationship drama -- Master your energy -- Release resistance -- Become a creator -- Conclusion: No complaints, no excuses, no regrets.
Organizational behavior.
Interpersonal relations.
Conflict management.
Teams in the workplace.