The choreography of presenting : the 7 essential abilities of effective presenters /
Zoller, Kendall.
Landry, Claudette.
Thousand Oaks, Calif. : Corwin ; London : SAGE,
c2010.
Includes bibliographical references and index.
Establish credibility -- Build and sustain rapport -- Read the group -- Balance task, process, and group development -- Listen to and acknowledge participants -- Respond appropriately -- Recover with grace.
Public speaking.