Organizational behavior, theory, and design in health care /
Borkowski, Nancy.
Sudbury, Mass. : Jones and Bartlett Publishers,
c2009.
Includes bibliographical references and index.
Overview and history of organizational behavior -- Diversity in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Attribution theory and motivation -- Power and influence -- Trait and behavioral theories of leadership -- Contingency theories of leadership -- Contemporary leadership theories -- Stress in the workplace and stress management -- Conflict management, decision making, and negotiation skills -- Overview of group dynamics -- Groups -- Teams and team building -- Organizational development -- Resistance to change and change management -- Overview and history of organization theory -- Strategy and structure -- Organization structures : contextual dimension -- Organization design parameters : internal characteristics.
Organizational behavior.
Health services administration.