Four skills of cultural diversity competence : a process for understanding and practice /
Hogan-Garcia, Mikel,1942-
Australia ; Great Britain : Brooks/Cole Cengage Learning,
c2013.
Includes bibliographical references (p. 121-126) and index.
Intercultural communication.
Cross-cultural orientation.
Multiculturalism.
Culture conflict.
Interpersonal communication.
Cultural competence.
Organizational behavior.