Customer service skills CD-ROM [electronic resource] /
Gillespie, Cailein.
University of Strathclyde.
[Oxford] : Butterworth Heinemann,
c2001.
Title from start screen.
Additional resources available at http://www.bh.com/companions/075065208X.
System requirements: IBM compatible PC; 64MB RAM; Windows 98 or later; 20MB of free hard disk space.
System requirements: Macintosh; G3 processor or later; 64MB RAM; Mac OS 8.6 or later; 20MB of free hard disk space.
Food service management.
Hospitality industry.
Restaurant management.
Customer services.
Available for use on a standalone workstation within the library for single users. Disc will require installation.