Emotional intelligence for managing results in a diverse world.
Gardenswartz, Lee.
Davies-Black,
2010.
You can't leave your feelings at home -- We "can't all just get along" -- Affirmative introspection : taking a look inside -- Self-governance : getting a handle on your feelings -- Intercultural literacy : reading others accurately -- Social architecting : enrolling and engaging others -- Coaching individuals for emotional intelligence in your diverse workplace -- Coaching teams for emotional intelligence in your diverse workplace.
Diversity in the workplace.
Emotional intelligence.