Managing quality in higher education : an international perspective on institutional assessment and change /
Brennan, J. L.(John Leslie),1947-
Shah, Tarla.
Organisation for Economic Co-operation and Development.
Society for Research into Higher Education.
Buckingham : Organisation for Economic Co-operation and Development, The Society for Research into Higher Education & Open University Press,
2000.
Includes bibliographical references and index.
Education, Higher
Total quality management