Train smart : effective trainings every time /
Allen, Rich(Richard)
Thousand Oaks, Calif. ; London : Corwin Press,
c2008.
Includes bibliographical references (p. 137-140) and index.
Preface -- Acknowledgments -- About the author -- Prepare for effective trainings every time -- Overview -- The five pillars of the trainsmart model -- The bricks and mortar of the trainsmart model -- Sample trainsmart schedule -- Trainsmart lesson plan template -- 25 key concepts for training smarter -- Key concept matrix -- Acknowledgment -- Bridges and zones -- Comfort levels -- Task completion -- Contrast -- Precise directions -- Resource distribution -- Teach it standing -- Participant inquiry -- Adequate response time -- Specify response mode -- Question / Clarify / Question -- Managing disruptions -- Creative note taking -- Positive language -- Involve, don't tell -- Ownership -- Pause for visuals -- Press and release -- Purposeful body language -- Visual-field variations -- Vocal italics -- Music matters -- Guiding attention -- Verbal specificity -- Tools for training -- Powerful parables -- A trainsmart checklist -- Trainsmart lesson plan template -- References -- Index.
Employees
Training.
Employee training personnel.