The Vested Outsourcing Manual [electronic resource] : A Guide for Creating Successful Business and Outsourcing Agreements /
Vitasek, K.author.
In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other's success.
Includes index.
In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other's success.
Machine generated contents note: -- Introduction Part 1: Laying the Foundation * Chapter 1: Review of Vested Outsourcing 5 Rules * Chapter 2: Creating a System that has a flexible framework * Chapter 3: WIIFWe / Creating a Shared Vision (Game Theory) Part 2: Creating a Process by the Rules * Rule 1: Outcome-Based vs. Transaction-Based Business Model * Chapter 4: Intent (includes the need for transparency, psychology/Bern) * Rule 2: Focus on the WHAT, not the HOW * Chapter 5: Statement of Objectives (suppliers write PWS, dynamic) * Rule 3: Clearly Defined and Measurable Desired Outcomes * Chapter 6: KPIs/Metrics (Performance Mgmt, Continuous Improvement, Dashboard) * Rule 4: Pricing Model with Incentives to Optimize Cost/Service Tradeoffs * Chapter 7: Matching Matching * Chapter 8: Incentives * Chapter 9: Continuous Alignment * Rule 5: Insight vs Oversight Governance Structure * Chapter 10: Relationship Management Framework (Layers, reverse bow tie) * Chapter 11: Change Management / Agility * Chapter 12: Transformation Management Process (problems, innovation) * Chapter 13: Exit Management, People Changes * Chapter 14: Other (IP, etc) Part 3 Getting to WE * Chapter 15: Collaboration, not Negotiation (how to think beyond negotiations) * Chapter 16: Writing the Contracts (T's and C's fall out when you go through and address each of the 12 commandments. These become your contract. Importance of plain language vs. legal ease) Conclusion * Appendix.
Organization.
Planning.
Personnel management.
Production management.
Management.
Facility management.
International economics.
Organization.
Human Resource Management.
Operations Management.
Management.
Facility Management.
International Economics.