Measuring government activity.
Pollitt, Christopher.
Bouckaert, Geert.
Dooren, Wouter van.
Organisation for Economic Co-operation and Development.
[Paris] : OECD,
c2009.
Also available in French under the title: Mesurer l'activité des administrations.
"Edited by Christopher Pollitt, Geert Bouckaert and Wouter van Dooren"--Foreword.
Includes bibliographical references (p. 115-130).
Government productivity
Public administration
Also available online.