ITIL lite : a road map to full or partial ITIL implementation /
Fry, Malcolm.
Stationery Office.
London : Stationery Office,
2012.
ITIL Lite has been updated to align with the ITIL 2011 editions. This new edition reflects the latest ITIL best practice, it is aimed at encouraging organizations to adopt ITIL by selecting and implementing key ITIL 2011 components.