Authority and Autonomy [electronic resource] : Paradoxes in Modern Knowledge Work /
Ekman, Susanne.author.
Offers a detailed and entertaining analysis of the daily interactions between managers and employees in creative knowledge intensive organizations. Based on vivid examples, the book shows how both managers and employees entertain contradictory understandings of their mutual commitment.
Description based upon print version of record.
Cover; Contents; Introduction: Desire, Discovery, and Disillusionment in Modern Working Life; 1 Affective Labor and Post-Bureaucracy; Detraditionalization and flexible capitalism; Control and responsible autonomy; Corporate culture as individual empowerment; Corporate culture as control; Teams as iron cages; Emotional labor and authenticating techniques; Freedom, enterprise, and emotional capital; Resistance in capitalism; Mysteries, performativity, and non-dualistic research; Concluding remarks; 2 Setting the Scene - Analytics of Compassion; Booker; Media; Ethics and politics
The question of social science and normativityAnalytical incisions; Discourse analysis; Interaction forms; 3 Methods - The Solidarity of Detachment; Solidarity and detachment; Constructing the field; Designing interviews; Strategy of representation; Criteria of quality; Anonymity; Blind spots; 4 Contractuality and Authenticity - The Dual Discourses about Work; Authenticity - transgressing limits; Progression; Passion; Indispensability; Agency; The outside of authenticity; Contractuality - embracing limits; Craft; Collegiality; The outside of contractuality
5 Captain or Comrade - What Employees Expect from their ManagersContractuality discourse; Hierarchy; Authority; Justice; Authenticity discourse; Autonomy; Validation; Sincerity; 6 Predictable or Pioneering - What Managers Expect of Employees; Contractuality discourse; Hierarchy; Instrumentality; Authenticity discourse; Reciprocity; Exploration; Self-direction; 7 Coping with Contradictions - Tensions, Double Binds, and Hybrids; Interaction forms; Antagonism; Tension; Oscillation; Gradation; Double bind; Hybrids; Commitment in a context of ambiguity; Contractuality; Authenticity
Conclusion: Shaking Analytical Habits - An Empirical Quest for CompassionAppendix: Methodological details; Notes; Bibliography; Index
Includes bibliographical references and index.
Offers a detailed and entertaining analysis of the daily interactions between managers and employees in creative knowledge intensive organizations. Based on vivid examples, the book shows how both managers and employees entertain contradictory understandings of their mutual commitment.
Personnel management.
Organization.
Planning.
Knowledge management.
Leadership.
Public relations.
Behavioral economics.
Human Resource Management.
Organization.
Knowledge Management.
Business Strategy/Leadership.
Corporate Communication/Public Relations.
Behavioral/Experimental Economics.