Develop your assertiveness /
Bishop, Sue,1949-
Introduction -- To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Rights and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations -- Evolving technologies -- Conclusion.
Organizational behavior.
Assertiveness training.
Assertiveness (Psychology)
Interpersonal relations.