The benchmarking handbook : step-by-step instructions /
Andersen, Bjørn.
Andersen, BjørnBenchmarking: en praktish håndbok
Pettersen, Per-Gaute.
London : Chapman & Hall,
1996.
Rev. and expanded from the original Norwegian ed. Norway : Tano Forlag, 1995
Bibliography: p189-190. - Includes index
Benchmarking (Management)