The digital reference research agenda /
Digital Reference Research Symposium(2002 :Harvard University)
Lankes, R. David.
Nicholson, Scott.
Goodrum, Abby.
Virtual Reference Desk Conference(2nd :Seattle, Washington)
Chicago : Association of College and Research Libraries,
2003.
"The editors would like to acknowledge the participants and supporters of the Digital Reference Research symposium, which is the origin of this work." --p. [iii].
"This book has its origin in the 2nd annual Virtual Reference Desk Conference in Seattle, Washington." --p. vii.
Includes bibliographical references and index.
Electronic reference services (Libraries)
Digital libraries