Business process change : a business process management guide for managers and process professionals /
Harmon, Paul,1942-author.
Davenport, Tom,author.
Dierna, Andrea,editor.
Purdy, Russell,designer.
"Business Process Change provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach."
Description based upon print version of record.
"Business Process Change provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach."
Includes bibliographical references at the end of each chapters and index.
Description based on print version record.
commerce électronique.
gestion d'entreprise.
modèle d’entreprise.

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