Outsourcing Success [electronic resource] : The Management Imperative /
Patel, Alpesh B.author.
Aran, Hemendra.author.
Outsourcing of business processes has been a major and growing trend. Many major corporations have outsourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data, with extensive case studies, diagrams, and interviews with major corporations, this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid.
Description based upon print version of record.
Cover; Contents; List of figures and tables; About the authors; List of abbreviations; Acknowledgements; Introduction; Chapter 1 What business process outsourcing means; Chapter 2 The BPO competitive landscape; Chapter 3 Sourcing strategy: an imperative in the connected economy; Chapter 4 How to develop a sourcing strategy; Chapter 5 Guidelines for choosing outsourcing partners; Chapter 6 The CFO perspective; Chapter 7 Sourcing investment banking research and independent stock research; Chapter 8 The politics of outsourcing: trends, risks and strategies
Chapter 9 The future: outsourcing, innovation and your company's and country's future growthReferences; Index
Includes bibliographical references (p. 175-176) and index.
Outsourcing of business processes has been a major and growing trend. Many major corporations have outsourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data, with extensive case studies, diagrams, and interviews with major corporations, this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid.
Management.
Leadership.
International economics.
Management.
Business Strategy/Leadership.
International Economics.