Managing service quality [electronic resource].
Bingley : Emerald,
1990-2014.
Mode of access: World Wide Web.
Description based on print version record (title from journal volume list screen) (Emerald, viewed Feb. 9, 2013).
Latest issue consulted: volume 24, number 6 (2014) (viewed January 30, 2015).
Customer services
Customer services
Service industries
Service industries
Managing service quality
Journal of service theory and practice
Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.