Journal of service research [electronic resource].
Robert H. Smith School of Business.Center for Excellence in Service.
[Thousand Oaks, Calif.] : Sage Publications
"Sponsored by the Center for Excellence in Service, University of Maryland", .
Description based on: Vol. 1, no. 3 (Feb. 1999); title from journal information screen (viewed Apr. 15, 1999).
Latest issue consulted: volume 20, issue 2 (May 2017); SAGE Journals, viewed May 4, 2017.
Customer services
Service industries
Journal of service research
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