What really matters : service, leadership, people, and values /
Pepper, John,1938-
New Haven, Conn. London : Yale University Press,
2007.
"Material from this book was first published in an earlier edition by Procter & Gamble in 2005"--T.p. verso.
Includes bibliographical references (p. [283]-288) and index.
Introduction: My early years in business -- Foundations for success. Creating leadership brands-and keeping them young ; Let the consumer decide ; Going for the big win -- Staying in the lead. The rewards of doing good ; The power of community -- How we live our lives. A passionate sense of ownership ; The benefits of diversity and the challenge of achieving it ; A personal model for living ; A family affair -- Conclusion: Enduring values in an age of innovation -- Appendix 1: Biographies of key leaders -- Appendix 2: Redesigning your organizational structure to achieve your purpose.
Pepper, John, 1938-
Procter & Gamble Company
Success in business.
Organizational effectiveness.