Motivating Language Theory [electronic resource] : Effective Leader Talk in the Workplace /
Mayfield, Jacqueline.author.
Mayfield, Milton.author.
This book presents the findings, applications, and theoretical underpinnings of a unique leadership communication model: motivating language theory. Drawing from management, social science, and communication theories, motivating language theory demonstrates how leader-to-follower speech improves employee and organizational well-being and drives positive workplace outcomes (such as employee performance, retention, and job satisfaction) in a wide array of settings. It presents an integrated model based on empirical findings and theoretical developments from the past three decades to explore the three dimensions of motivating language: direction giving language, empathetic language, and meaning-making language. It will be a comprehensive source for its empirical relationships, generalizability, theoretical basis, and future directions for research and practice. .
Includes bibliographical references at the end of each chapters and index.
1. A Few Words to Get Us Started -- 2. Fitting into the Big Picture: Meaning-Making Language -- 3. Speaking from the Heart: Empathetic Language -- 4. Clarity is Key: Direction-Giving Language -- 5. Motivating Language Coordination -- 6. Motivating Language and Workplace Outcomes -- 7. Strategic Motivating Language -- 8. Measurement and Generalizability -- 9. Future Directions -- 10. Hands, Heart, and Spirit.
This book presents the findings, applications, and theoretical underpinnings of a unique leadership communication model: motivating language theory. Drawing from management, social science, and communication theories, motivating language theory demonstrates how leader-to-follower speech improves employee and organizational well-being and drives positive workplace outcomes (such as employee performance, retention, and job satisfaction) in a wide array of settings. It presents an integrated model based on empirical findings and theoretical developments from the past three decades to explore the three dimensions of motivating language: direction giving language, empathetic language, and meaning-making language. It will be a comprehensive source for its empirical relationships, generalizability, theoretical basis, and future directions for research and practice. .
Public relations.
Leadership.
Communication.
Economic sociology.
Corporate Communication/Public Relations.
Business Strategy/Leadership.
Communication Studies.
Organizational Studies, Economic Sociology.