IT Quality Management [electronic resource] /
Osterhage, Wolfgang W.author.
In a comprehensive approach this book covers the end-to-end process from request management to change management, error management and migration management to acceptance testing and final data clean up. It is based upon nearly twenty years of experience in tests, acceptance and certification, when introducing medium to large IT systems including complex software for administrations and industry in many countries. There exist a variety of methodologies with different characteristics having emanated from various schools and consultancies to support such activities. However, it is obvious that because of the diversity in organisational levels in companies the rigor of application of such methodologies quite often suffers with regard to more pragmatic approaches. In view of economic considerations this may be unavoidable. For this reason no new or consolidated methodology shall be presented but an approach oriented on practical criteria coming closer to reality and offering methods, which can provide assistance on a case-by-case basis.
Description based upon print version of record.
Includes bibliographical references and index.
Objectives -- Project Organisation -- Quality Management in the Context of Acceptance -- Subproject Organisation Quality Management -- Acceptance Directive -- Methods of Data and Software Migration -- Special Cases -- Documentation -- Security Aspects -- Project Management -- Project Controlling -- References -- Subject Index.
In a comprehensive approach this book covers the end-to-end process from request management to change management, error management and migration management to acceptance testing and final data clean up. It is based upon nearly twenty years of experience in tests, acceptance and certification, when introducing medium to large IT systems including complex software for administrations and industry in many countries. There exist a variety of methodologies with different characteristics having emanated from various schools and consultancies to support such activities. However, it is obvious that because of the diversity in organisational levels in companies the rigor of application of such methodologies quite often suffers with regard to more pragmatic approaches. In view of economic considerations this may be unavoidable. For this reason no new or consolidated methodology shall be presented but an approach oriented on practical criteria coming closer to reality and offering methods, which can provide assistance on a case-by-case basis.
Architecture, Computer.
Management information systems.
Computer science.
Computer software—Reusability.
Computer organization.
Computer system failures.
Database management.
Computer System Implementation.
Management of Computing and Information Systems.
Performance and Reliability.
Computer Systems Organization and Communication Networks.
System Performance and Evaluation.
Database Management.