Sustainability Performance Evaluation System in Government [electronic resource] : A Balanced Scorecard Approach Towards Sustainable Development /
Chai, Nan.author.
The principles of modern strategic management are illustrated by an ancient Chinese tale: a man who wanted to go south was in a carriage driving north. A passer-by asked him "If you are going to the south, why is your chariot heading north?" The man answered, "My horse is good at running, my driver is highly skilled at driving a carriage, and I have enough money." Like the Chinese journeyman, the success of today's organizations and programs not only depends on productivity (good-running horse), workforce capability (highly-skilled driver) and financial support (enough money), but is also determined by their strategic orientation. If the strategy and objectives setting errs from the original mission, operations will be inefficient and ineffective. Progressing towards sustainable development raises significant obstacles to governments wishing to conduct performance evaluations, because at present there are neither generally accepted methods nor specific standards to be met. This book, which evolved from an acclaimed doctoral dissertation, helps overcome these obstacles by developing a set of framework indicators employing a strategic and comprehensive approach called the "Sustainability Balanced Scorecard". As a conceptual basis for the further research and application, this volume will be essential reading for researchers and practitioners involved in environmental and sustainability issues, as well as public management and strategic control studies. Evaluators will find methodological approaches and applied tools for their work, while decision-makers and managers will find this text a valuable resource in managing social, economic and environmental issues in a balanced and integrated manner. Governments will also find it helpful in establishing an evaluation system for sustainable development.
Description based upon print version of record.
Foreword; Acknowledgments; Contents; Abbreviations; 1 Introduction; 1.1 Research Background; 1.2 Problem Setting; 1.3 Research Objectives; 1.4 Research Methods; 1.5 Structure of This Book; References; 2 Literature Review; 2.1 Environmental Performance Evaluation (EPE); 2.1.1 Sustainable Development and EPE; 2.1.2 ISO 14031; 2.1.2.1 Concept of ISO 14031; 2.1.2.2 Continual Improvement Process of ISO 14031; 2.1.2.3 Innovation in the Indicator System of ISO 14031; 2.1.2.4 Weaknesses of ISO 14031; 2.1.3 Some Models of Improving EPE; 2.1.3.1 Third-Generational EPE
2.1.3.2 Sustainability Performance Evaluation2.2 Strategic Performance Evaluation; 2.2.1 Review of Strategic Performance Evaluation Framework; 2.2.2 Balanced Scorecard (BSC); 2.2.2.1 Basic Concept of BSC; 2.2.2.2 Application of BSC in the Public Sector; 2.2.2.3 Three Attributes and Weaknesses of BSC; 2.2.3 Sustainability Balanced Scorecard; 2.3 New Public Management (NPM); 2.3.1 Review of NPM Movement in the Past Two Decades; 2.3.2 Principles and Values of NPM; 2.3.3 Critiques and Reflections of NPM; References; 3 Fundamentals of Sustainability Performance Evaluation System in Government
3.1 Conceptual Framework of Sustainability Performance Evaluation in Government3.1.1 Performance Evaluation and Strategic Management in Government; 3.1.1.1 A Brief History of Evaluation in the Administration Field; 3.1.1.2 Trends of Performance Evaluation as Strategic Management Tool; 3.1.1.3 ''Strategic Gap 1'' of Performance Evaluation in Government; 3.1.2 Performance Evaluation and National Sustainable Development Strategies; 3.1.2.1 Challenge of Sustainable Development as National Strategy; 3.1.2.2 Actual Performance Evaluation Regarding Sustainable Development
3.1.2.3 ''Strategic Gap 2'' of Performance Evaluation in Government3.1.3 Two-Dimensional Conceptual Framework and ''Strategic Gap 3''; 3.1.3.1 Two-Dimensional Conceptual Framework; 3.1.3.2 ''Strategic Gap 3'' of Performance Evaluation in Government; 3.1.4 Three-Dimensional Conceptual Framework; 3.2 Definition of Sustainability Performance Evaluation System (SPES); 3.2.1 Working Definition of SPES; 3.2.2 Comparisons with Other Models; 3.2.2.1 Monitoring and Evaluation (M&E); 3.2.2.2 Strategic Environmental Assessment (SEA); 3.2.2.3 Environmental Performance Evaluation (EPE)
3.3 Objective of SPES in Government3.3.1 Dual Objectives: Public Accountability and Performance Improvement; 3.3.2 Public Accountability, Sustainability and Citizen Satisfaction; 3.3.2.1 Short Review of Public Accountability; 3.3.2.2 Public Accountability and Citizen Satisfaction; 3.3.2.3 Sustainability and Citizen Satisfaction; 3.4 Three-Dimensional Extensions of Evaluation Scope; 3.4.1 Vertical Extension: From Results to Determinants; 3.4.2 Horizontal Extension: From Eco-Efficiency to Integrated Sustainability; 3.4.3 Deep Extension: From Managerial Performance to Citizen Participation
3.4.4 Input-Output-Outcome-Impact Model of SPES
Includes bibliographical references and index.
The principles of modern strategic management are illustrated by an ancient Chinese tale: a man who wanted to go south was in a carriage driving north. A passer-by asked him "If you are going to the south, why is your chariot heading north?" The man answered, "My horse is good at running, my driver is highly skilled at driving a carriage, and I have enough money." Like the Chinese journeyman, the success of today's organizations and programs not only depends on productivity (good-running horse), workforce capability (highly-skilled driver) and financial support (enough money), but is also determined by their strategic orientation. If the strategy and objectives setting errs from the original mission, operations will be inefficient and ineffective. Progressing towards sustainable development raises significant obstacles to governments wishing to conduct performance evaluations, because at present there are neither generally accepted methods nor specific standards to be met. This book, which evolved from an acclaimed doctoral dissertation, helps overcome these obstacles by developing a set of framework indicators employing a strategic and comprehensive approach called the "Sustainability Balanced Scorecard". As a conceptual basis for the further research and application, this volume will be essential reading for researchers and practitioners involved in environmental and sustainability issues, as well as public management and strategic control studies. Evaluators will find methodological approaches and applied tools for their work, while decision-makers and managers will find this text a valuable resource in managing social, economic and environmental issues in a balanced and integrated manner. Governments will also find it helpful in establishing an evaluation system for sustainable development.
Sustainable development.
Environmental monitoring.
Environmental management.
Public finance.
Operations research.
Decision making.
Political science.
Sustainable Development.
Monitoring/Environmental Analysis.
Environmental Management.
Public Economics.
Operations Research/Decision Theory.
Political Science.