Innovation and Productivity in Services [electronic resource] /
Organisation for Economic Co-operation and Development.
OECD-Australia Workshop on Innovation and Productivity in Services(2000 :Sidney, N.S.W.),author.
Organisation for Economic Co-operation and DevelopmentContent Provider
Organisation for Economic Co operation and DevelopmentContent Provider
OECD-Australia Workshop on Innovation and Productivity in Services
Paris : OECD Publishing,
2001.
Services are the driving force in OECD economies, accounting for at least 70% of GNP in many countries. However, their potential contribution is hampered by government policies that were designed for manufacturing industries. This report shows that policies can be adapted to stimulate innovation and boost productivity in service sectors, with economy-wide benefits for employment and growth. Crucial in this regard are policies aimed at promoting the development of human capital/resources and stimulating competition in services within and between countries. Further regulatory reform is essential to achieve these goals. Governments must explore ways to strengthen the interface between innovative services and traditional industry sectors.
""CONTENTS""; ""Chapter 1. Major Trends and Issues ""; ""Chapter 2. Innovation and Productivity in Services: State of the Art ""; ""Chapter 3. The Nature of Innovation in Services ""; ""Chapter 4. Regulation in Services: OECD Patterns and Economic Implications ""; ""Chapter 5. Innovation in Services and the Knowledge Economy the Interface Between Policy Makers and Enterprises: A Business Perspective  ""; ""Chapter 6. Knowledge and Competitiveness of EU Business Services: Setting Up the Analytical Framework ""; ""Chapter 7. Summary of the Issues ""; ""Concluding Remarks ""
Proceedings of the joint OECD-Australia Workshop on Innovation and Productivity in Services, held Sidney, Nov. 1-2, 2000.
Includes bibliographical references.
Services are the driving force in OECD economies, accounting for at least 70% of GNP in many countries. However, their potential contribution is hampered by government policies that were designed for manufacturing industries. This report shows that policies can be adapted to stimulate innovation and boost productivity in service sectors, with economy-wide benefits for employment and growth. Crucial in this regard are policies aimed at promoting the development of human capital/resources and stimulating competition in services within and between countries. Further regulatory reform is essential to achieve these goals. Governments must explore ways to strengthen the interface between innovative services and traditional industry sectors.
Information technology
Information technology
Service industries
Service industries