Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services, held at Longhirst Management and Training Centre, Longhirst Hall, Northumberland, England, 7 to 11 September 1997.
Northumbria International Conference on Performance Measurement in Libraries and Information Services(2nd :1997 :Longhirst Management and Training Centre)
Information North.
University of Northumbria at Newcastle.Department of Information and Library Management.
British Library.Research and Innovation Centre.
Newcastle upon Tyne : Published by Information North for the Department of Information and Library Management, University of Northumbria at Newcastle,
1998.
On t.p.: The British Library Research and Innovation Centre.
On cover: The British Library.
Libraries
Organizational effectiveness
Performance standards