Exemplary performance : driving business results by benchmarking your star performers /
Elliott, Paul H.,1947-
Folsom, Alfred C.,1961-
San Francisco, Calif. : Jossey-Bass,
c2013.
Includes bibliographic references and index.
The value of leveraging the insights of your stars -- Prioritizing performance improvement opportunities -- Selecting exemplary teams and individuals -- Capturing the expertise of your stars -- What makes them tick? : how stars and exemplary teams consistently exceed expectations -- Leading for exceptional results -- You get what you expect and what you inspect -- Great job! rewards, recognition, and consequences -- How to succeed in business by really trying : motivation, intentionality, and deliberate practice -- Replicating your stars! training and performance support -- Getting round pegs in the round holes : selecting for success -- Creating barrier-free work systems.
Employee motivation.
Employee selection.
Employees