Are you really listening? : keys to successful communication /
Donoghue, Paul J.
Siegel, Mary E.
Notre Dame, Ind. : Sorin Books,
c2005.
Includes bibliographical references (p. 224).
The importance of listening -- Spouses and partners -- Parents and children -- Professionals and clients -- Managers and employees -- Friends and siblings -- The basic forms of non-listening -- Defending -- Identifying the "me too" syndrome -- Giving advice -- Judging -- Learning to listen to ourselves -- Learning to listen to others -- Learning to be heard -- Concluding thoughts.
Listening.