The manager's step-by-step guide to outsourcing /
Dominguez, Linda R.
New York ; London : McGraw-Hill,
c2006.
Includes index.
Welcome to the world of outsourcing -- Recent surveys -- Measuring the risks and rewards -- Determining what to outsource -- Critical success factors in vendor selection -- Transition blueprint -- Building your team -- New skills needed -- Critical success factors for managers -- Outsourcing hurdles and how to overcome them -- Dealing with cultural and language barriers -- Balancing the needs -- Exit management -- Outsourcing success factors.
Contracting out
Contracting out