Social media in disaster response : how experience architects can build for participation /
Potts, Liza.
Includes bibliographical references (pages 125-136) and index.
Experience, disaster, and the social web -- Methods for researching and architecting the social web -- Locating data in the aftermath of Hurricane Katrina -- Validating information during the London bombings -- Transferring knowledge during the Mumbai attacks -- Architecting systems for participation.
Emergency management.
Social media.
Online social networks.