Customer service skills for retail businesses /
Boot, David.
Dunbartonshire Enterprise.
Scottish Distributive Industries Training Council.
Clydebank : Dunbartonshire Enterprise ; Stirling : Scottish Distributive Industries Training Council,
[1993?]
Cover title.
"This booklet has been written, designed and created by David Boot.
Produced by Dunbartonshire Enterprise in partnership with Scottish Distributive Industries Training Council.
Retail trade
Customer services