Cases and exercises in organization development & change /
Anderson, Donald L.,1971-
Los Angeles : Sage,
c2012.
Includes bibliographical references.
I. Cases in the organization development process -- Contracting for success: scoping large organizational change efforts -- The discipline dilemma in Rainbow High School -- A case of wine: assessing the organizational culture at Resolute Winery -- Utilizing exploratory qualitative data collection in small organizations: consulting for the multicultural community connections -- Identifying the scope of work at Dixie Weaving, Inc. -- Manufacturing crisis in Bayricher Silicon Products -- The ivory tower opens up -- Engineering culture change with strategic initiatives -- Organization culture: diagnosis and feedback -- Engaging broader leaders in the strategic planning of Lincoln Women's Services -- Resistance to change: technology development in the public sector -- Resistance to change: assessing readiness for the implementation of an Enterprise Resource Planning (ERP) system at MedDev, inc. -- Where do we begin? Selecting an intervention at the Springfield County Office of Economic Development -- To change without appearing to change: creating stability in a multichange/multiresolution government agency -- When a contract is not enough -- Measuring organizational effectiveness in the nonprofit sector: the case of the community action network -- Not in watertight compartments: service quality improvement and organization development --
II. Cases in organization development interventions -- Global chain of command: a Japanese multinational manufacturer in the United States -- Safe passage: an NGO in Guatemala responds to a leadership crisis -- The case of Jim: a vice president in a national nonprofit organization -- A small world after all -- Accounting team problems at Acme Manufacturing -- Who's making the decisions at Livingston University? -- Greencycle Publishing -- When a team breaks in two -- Diggins/Reinholdt Plastics, Inc.: a study in resistance to change and the aftermath of a merger -- Whole organizational design intervention -- The change story of Yellow Auto Company -- We must learn to innovate! Culture change (and shock) in a consumer packaged goods company -- Sticker shock in an organization that will not stick together -- III. Exercises in organization development and change -- Contracting with a client -- Organization development practitioner skills -- Data gathering -- Giving feedback -- Resistance to change -- Resistance to change scale -- Cynicism about organizational change -- Sustaining change -- Evaluating and exiting interventions -- Global issues in OD -- Individual interventions -- Team interventions -- Whole organization interventions.
Organizational change
Organizational behavior
Management
Organizational change
Organizational behavior
Management