Managing quality : an integrative approach /
Foster, S. Thomas.
Upper Saddle River, N.J. : Pearson Prentice Hall,
c2004.
"Pearson International edition.".
Includes index.
Includes 1 computer optical disc.
System requirements for CD-ROM: Microsoft Windows 98, NT 4.0, 2000, ME, or XP; Pentium II, 200 MHz or higher processor; 64MB RAM; 90MB hard disk space; QuickTime 5.x or Windows Media Player; Microsoft Excel; CD-ROM drive; VGA or SVGA graphics card or compatible video graphics adapter and monitor; Windows-compatible printer with appropriate driver; mouse and keyboard; Internet browser.
Quality of products.
Quality control.