Reforming public services ; report arising from a major international conference, 21st  Century Public Services - Putting People First, organised by the National School of Government and the Cabinet office in the Queen Elizabeth II Conference Centre, Whitehall, London, on 6 June 2006 /
Benington, John.
National School of Government.
Great Britain.Cabinet Office.
Warwick Business School.
London : Stationery Office,
2007.
Includes bibliographical references.