We really need to talk : steps to better communication /
Donoghue, Paul J.
Siegel, Mary E.
Notre Dame, Ind. : Sorin Books,
2010.
Bibliography: p. 210-212.
Everyone needs to talk -- Talking between spouses and partners -- Talking between parents and children -- Talking at work -- Talking among friends -- All the ways we don't say what we mean -- Speaking impersonally -- Asking questions -- Withholding yourself -- Fibbing and exaggerating -- Judging -- Blaming -- A grab bag of unproductive verbal behaviors -- Communicating effectively -- Examples of effective communication -- Listening -- Concluding thoughts.
Interpersonal communication.
Self-disclosure.