Training in interpersonal skills : TIPS for managing people at work /
Robbins, Stephen P.,1943-
Hunsaker, Phillip L.
Upper Saddle River, N.J. : Pearson Prentice Hall,
c2003.
Previous ed.: 1996.
"International edition."
Includes bibliographical references (p. [269]-275) and index.
Supervision of employees.
Interpersonal communication.