Measuring the user experience : collecting, analyzing, and presenting usability metrics /
Tullis, Tom(Thomas)
Albert, Bill(William)
Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008.
Includes bibliographical references (pages 289-295) and index.
Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success.
User interfaces (Computer systems)
User interfaces (Computer systems)
Technology assessment.