OCEB certification guide : business process management, fundamental level /
Weilkiens, Tim.
Weiss, Christian.
Grass, Andrea R.
Waltham, MA : Morgan Kaufmann,
c2011.
Getting started -- Basic principles of business management -- Basic principles of business processes -- Basic principles of business process management -- Business modeling -- Modeling business processes using BPMN -- Frameworks.
Includes bibliographical references and index.
Business consultants
Electronic data processing personnel
Industrial management
Management information systems