The use of contestability and flexibility in the delivery of welfare services in Australia and the Netherlands /
Elliott, Clare
Great Britain.Department for Work and Pensions.
Centre for Economic and Social Inclusion (Great Britain)
Leeds : Corporate Document Services,
2005.
"Report on study visits undertaken by the United Kingdom's Department for Work and Pensions"
"A report of research carried out by the Department for Work and Pensions and the Centre for Economic and Social Inclusion"
Includes bibliographical references.