Leading outside the lines : how to mobilize the (in)formal organization, energize your team, and get better results /
Katzenbach, Jon R.,1932-
Inayat-Khan, Zia,1971-
San Francisco, Calif. : Jossey-Bass,
c2010.
Includes bibliographical references (p. 217-222) and index.
Introduction: like talking to a wall -- Using the informal to enhance the formal. The logic of the formal; the magic of the informal -- When the balance shifts -- Jumping together -- Motivating individual performance. It's all about the work -- Values driven, not values displayed -- It's still about performance -- Mobilizing organizational change. Setting the fast zebras free -- Melting the frozen tundra -- Mobilizing : a different kind of managing -- What to do -- In conclusion.
Employee motivation.
Leadership.
Corporate culture.