Managing products and services
National Examining Board for Supervisory Management.
Oxford Published for The National Examining Board for Supervisory Management by Pergamon Open Learning
1991
Contents: PS1. Controlling work -- PS2. Health and safety -- PS3. Accident prevention -- PS4. Ensuring quality -- PS5. Quality techniques -- PS6. Taking decisions -- PS7. Solving problems -- PS8. Productivity -- PS9. Stock control systems -- PS10. Stores control -- PS11. Efficiency in the office -- PS12. Marketing -- PS14. Managing products and services.