Preparing for continuous quality improvement for healthcare : sustainability through functional tree structures /
Ziaee, Reza,1949-author.
Bologna, James S.,1959-author.
"Improvements made in a stable environment will last and have a significant influence on the productivity and quality of an entire healthcare organization. This book provides a detailed presentation of Functional Tree Structures (FTS) and the functional interrelationships and interactions within an organizational structure. Describing how to identify department's functional deficits, shortcomings, and waste, it guides readers to select the best course of action for their organization. The text illustrates key concepts with examples, case studies, and flow charts"--Provided by publisher.
Includes bibliographical references and index.
Failure -- Defining and delivering quality in healthcare -- Phantom successes -- Cleaning up : developing a stable, optimized, aligned process -- Know your processes -- Functional tree structures -- Selecting a process improvement tool -- Wrapping up.
"Improvements made in a stable environment will last and have a significant influence on the productivity and quality of an entire healthcare organization. This book provides a detailed presentation of Functional Tree Structures (FTS) and the functional interrelationships and interactions within an organizational structure. Describing how to identify department's functional deficits, shortcomings, and waste, it guides readers to select the best course of action for their organization. The text illustrates key concepts with examples, case studies, and flow charts"--Provided by publisher.
Medical care
Quality assurance.
Health services administration.
Organizational change.