Consumer representation in Europe : policy and practice for utilities and network industries /
Simmonds, Gillian.
Centre for the Study of Regulated Industries (Great Britain)
University of Bath.School of Management.
Bath : University of Bath School of Management,
[2002].
Part 1, Consumer representation in the UK -- Part 2, Consumer representation within the EU decision-making process
Public utilities
Public utilities
Consumer affairs departments
Consumer affairs departments
Consumer protection
Consumer protection