Never by chance : aligning people and strategy through intentional leadership /
Calloway, Joe.
Feltz, Chuck,1955-
Young, Kris,1955-
Hoboken, N.J. : John Wiley & Sons,
c2010.
Includes index.
Vision : begin with the end in mind -- Culture as a competitive advantage -- Relevance : making your company matter? -- Customer experience : it is your brand -- The inntentional leadership mindset.
Business planning.
Leadership.
Personnel management.
Organizational effectiveness.
Strategic planning.