Procuring complex performance : studies of innovation in product-service management /
Caldwell, Nigel,1960-
Howard, Mickey,1967-
New York, N.Y. ; London : Routledge,
2011.
Includes bibliographical references and index.
Introduction: procuring complex performance: studies of innovation in product-service management / Mickey Howard and Nigel Caldwell -- Contracts, relationships, and integration: towards a model of the procurement of complex performance / Michael Lewis and Jens Roehrich -- Commissions and concessions: a brief history of contracting for complexity in the public sector / Gary L. Sturgess -- Contracts and incentives in the construction sector / Will Hughes, Wisdom Kwawu, and Jan-Bertram Hillig  -- Complex performance, process modularity, and the spatial configuration of production / Luis Araujo and Martin Spring -- Business models for complex performance: procuring aerospace engineering design services / Martin Spring and Katy Mason -- Learning to procure complex performance: a comparative study of highways agencies in the UK and the Netherlands / Andreas Hartmann, Andrew Davies, and Lars Frederiksen -- Supply management in naval defence: the case for PCP / Mickey Howard and Joe Miemczyk -- Delivering innovation in hospital design: finance, contracts, and the institutional context / James Barlow ... [et al.] -- Learning to deliver a mega-project: the case of Heathrow terminal 5 / Tim Brady and Andrew Davies -- Product-service innovation: reframing the buyer-customer landscape / John Bessant, Mickey Howard, and Nigel Caldwell -- Lessons in procuring complex services / Wendy van der Valk and Finn Wynstra -- Conclusions and commentary / Nigel Caldwell and Mickey Howard.
Project management.
Technological innovations