An introduction to human services : policy and practice /
Schram, Barbara,1934-author.
Mandell, Betty Reid,author.
Dann, Paul L.,author.
Peterson Lynn,author.
"This text places emphasis on social systems rather than on individual psychology. To make the book more accessible to the beginning student, it is organized into three sections. The first presents the context of human service work, answering the major questions students are probably asking, describes how human service work has changed through the years, discusses different strategies, and explores the attitudes, values, skills, and knowledge that bind together all workers, regardless of their problem area or credentials. This section also discusses the conflicts and dilemmas that are likely to occur as human service workers try to incorporate the values of this field into daily practice. Finally, authors pose and then try to answer questions about the social welfare system. Also discussed are the major social welfare programs and how to keep updated so clients can be guided through the ever-changing maze of rules and regulations. The second section, examines the ways in which human service workers implement each of the direct and indirect program strategies. This section begins with a chapter on working with diversity, and subsequent chapters describe the skills involved in interviewing, working on individual cases, working with groups, planning programs, and organizing to change or improve programs. The third section presents information that human service workers need to know about the legal issues that are likely to be involved in their work. The final chapter also addresses avoiding human service worker burnout. Each chapter ends with a summary, questions for discussion and websites for further information on chapter topics"--
Revised edition of the authors' An introduction to human services.
Includes bibliographical references and index.
"This text places emphasis on social systems rather than on individual psychology. To make the book more accessible to the beginning student, it is organized into three sections. The first presents the context of human service work, answering the major questions students are probably asking, describes how human service work has changed through the years, discusses different strategies, and explores the attitudes, values, skills, and knowledge that bind together all workers, regardless of their problem area or credentials. This section also discusses the conflicts and dilemmas that are likely to occur as human service workers try to incorporate the values of this field into daily practice. Finally, authors pose and then try to answer questions about the social welfare system. Also discussed are the major social welfare programs and how to keep updated so clients can be guided through the ever-changing maze of rules and regulations. The second section, examines the ways in which human service workers implement each of the direct and indirect program strategies. This section begins with a chapter on working with diversity, and subsequent chapters describe the skills involved in interviewing, working on individual cases, working with groups, planning programs, and organizing to change or improve programs. The third section presents information that human service workers need to know about the legal issues that are likely to be involved in their work. The final chapter also addresses avoiding human service worker burnout. Each chapter ends with a summary, questions for discussion and websites for further information on chapter topics"--
Social service.
Social case work.