Close Calls [electronic resource] : Managing Risk and Resilience in Airline Flight Safety /
Macrae, C.author.
Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience.
Description based upon print version of record.
Cover; Contents; Foreword; Preface; 1 Searching for Risk and Resilience; Making sense of safety; Bracketing the problem; Organisations, risk and knowledge; A bird''s eye view; 2 Airlines, Incidents and Investigators; Vignettes of incidents in the field (and the air); Organising airline flight safety; The work of flight safety investigators; 3 Understanding and Interpreting Safety; Safety-critical assumptions; Concepts of organisational safety; Practical theories of safety and risk; 4 Analysing and Assessing Risk; Qualities of resilient practice; Assessing organisational risk resilience
5 Overseeing and Monitoring SafetyThe work of safety oversight; The challenges and risks of knowledge; 6 Identifying and Constructing Risks; A vigilant approach to interpretive work; Producing and using suspicion and doubt; 7 Improving and Evaluating Safety; The nature of oversight and improvement; Creating networks of participation around risks; Appraising the value of safety improvement; 8 Organising Resilience; Practical sources of safety; Organisational proximity and diagnosis; Ignorance and early warnings; Disruptions and epistemic work; Rethinking resilience and high reliability; Coda
ReferencesIndex
Includes bibliographical references and index.
Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience.
Industrial management—Environmental aspects.
Leadership.
Management.
Risk management.
Medicine .
Health.
Sustainability Management.
Business Strategy/Leadership.
Management.
Risk Management.
Popular Science in Medicine and Health.