Process-aware information systems : bridging people and software through process technology /
Dumas, Marlon.
Aalst, Wil van der.
Ter Hofstede, Arthur,1966-
Hoboken, N.J. : Wiley-Interscience,
c2005.
Includes bibliographical references and index.
"Appendix: readings and resources": p. 397-401.
Computer-aided software engineering.
Human-computer interaction.