Effective visiting : an overview of the practicalities of lay visiting in the NHS, and an exploration of new challenges facing lay visitors, such as the monitoring of race equality issues and the development of a patient-centre checklist /
Joule, Nikki.
Levenson, Ros.
Towns, Sue.
Sheppard, Christine.
Association of Community Health Councils for England and Wales.
London : Association of Community Health Councils for England and Wales,
2003.
Cover title.