Kan biblioteket finne svaret? : en kvalitativ tilnærming til referansetjenesten i norske folkebibliotek /
Salvesen, Gunhild,1944-
Åbo : Åbo Akademi,
2006.
Originally presented as the author's thesis (doctoral)--Åbo Akademi, 2006.
Added t.p. with thesis statement inserted.
Includes bibliographical references (p. 229-244) and index.
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