Improving business communication skills /
Roebuck, Deborah Britt.
McKenney, Mary Ann.
Upper Saddle River, N.J. : Pearson Prentice Hall,
c2006.
Accompanying student CD contains all the exercises and assignments at the end of each chapter as well as additional ones.
"Websites":  p. 453-456.
Includes bibliographical references and index.
System requirements for accompanying CD-ROM: Windows 98 or newer and Macintosh 9.x and OSX.
Business communication.
Accompanying disc is available for use on a standalone workstation within the library for single users. Disc will require installation.