Contracting Out Government Services [electronic resource]: Best Practice Guidelines and Case Studies No. 20 /
Organisation for Economic Co-operation and Development.
Organisation for Economic Co-operation and DevelopmentContributor
Organisation for Economic Co-operation and DevelopmentContent Provider
Organisation for Economic Co operation and DevelopmentContent Provider
Paris : OECD Publishing,
1998.
Contracting out government services is one of the principal market-type mechanisms applied in OECD Member countries. Its use is increasing in virtually all Member countries as the evidence mounts that contracting out can lead to efficiency gains while maintaining or increasing service quality levels.How can governments make the most of contracting out ? What lessons can be learned from past experiences ? This report presents the OECD Best Practice Guidelines for Contracting Out Government Services and accompanying case studies.
Best Practice Guidelines for Contracting Out Government Services -- Contracting Out Case Management Services for the Unemployed in Australia by Lyn Maddock, Simon Corden, and Timothy Hunt -- Contracting Out Building Cleaning Services at the National Hospital of Denmark by Wayne Jensen -- Contracting out Residential Treatment Homes for Children with Behavioural and Emotional Problems in Iceland by Skarphedinn Steinarsson -- Contracting Out Highway Development and Operations in Mexico by Roberto Barrera -- Contracting out Printing Services at the Dutch Tax and Customs Administration by Jan Schild -- Contracting Out the Functions of the New Zealand Audit Office by Heath McDonald and Paul J. Anderson -- Contracting Out Catering Services in Turkey by Ibrahim Tutar -- Contracting out Information Technology Services in the UK Inland Revenue by David Jayes -- Contracting Out the Operations of the Indianapolis International Airport by David A. Lips
Contracting out government services is one of the principal market-type mechanisms applied in OECD Member countries. Its use is increasing in virtually all Member countries as the evidence mounts that contracting out can lead to efficiency gains while maintaining or increasing service quality levels.How can governments make the most of contracting out ? What lessons can be learned from past experiences ? This report presents the OECD Best Practice Guidelines for Contracting Out Government Services and accompanying case studies.
Bibliographic Level Mode of Issuance: Monograph
Governance
Contracting out
Industrial Management
Management
Business & Economics
Public Management Occasional Papers