Ongoing crisis communication : planning, managing, and responding /
Coombs, W. Timothy.
Thousand Oaks : Sage Publications,
c1999.
Includes bibliographical references (p. 159-171) and index.
Need for more crisis management information -- Outline for an ongoing approach to crisis management -- Signal detection -- Crisis prevention -- Crisis preparation -- Crisis recognition -- Crisis containment and recovery -- Post-crisis concerns.
Crisis management.
Communication in management.