Together for Better Outcomes [electronic resource] : Engaging and Involving SME Taxpayers and Stakeholders
Publishing, OECD.
Organisation for Economic Co-operation and DevelopmentContributor
Organisation for Economic Co-operation and DevelopmentContent Provider
Paris : OECD Publishing,
2013.
Revenue bodies are increasingly focusing on improving their understanding of taxpayers and taking advantage of opportunities for collaboration where win-win situations exists. This is not least true for the large and heterogeneous SME segment, which in many countries has proven difficult and costly to administer with traditional approaches. This Forum on Tax Administration study provides inspiration and guidance to revenue bodies wishing to explore the potential for improving outcomes, reducing costs, improving services and generating other benefits by engaging and involving SME taxpayers and 
Description based upon print version of record.
Foreword; Table of contents; Abbreviations and acronyms; Preface; Executive summary; Chapter 1Introduction; Rationale for engaging and involving taxpayers and stakeholders; Study objectives and content; Methodology; Bibliography; Chapter 2The Engaging & Involving concept and its implications for tax administration; Creating value for citizens with citizens; The Engaging & Involving concept; Changing environment; Implications for tax administration; Benefits of Engaging & Involving approaches; Bibliography; Chapter 3Current and emerging practices; Commitment and frameworks; Formal mechanisms
Engaging and involving taxpayers and stakeholders in compliance activitiesOverall picture emerging; Bibliography; Chapter 4Tools and guidance for successful implementation; Key implementation issues; Capabilities and change management; Governing initiatives; Demonstrating the benefits; Key advice for implementation; Bibliography; Chapter 5Findings and recommendations; Annex A. Survey form; Part 1. General information; Respondent identification; Framework for engaging and involving taxpayers and stakeholders; Practices of engaging and involving taxpayers and stakeholders
Suggestions for workshopExpected contribution of report; References to research and other relevant material; Final remarks; Part 2. Examples of implemented or planned initiatives; Annex B. Additional resources; Annex C. Main enablers and barriers identified
Revenue bodies are increasingly focusing on improving their understanding of taxpayers and taking advantage of opportunities for collaboration where win-win situations exists. This is not least true for the large and heterogeneous SME segment, which in many countries has proven difficult and costly to administer with traditional approaches. This Forum on Tax Administration study provides inspiration and guidance to revenue bodies wishing to explore the potential for improving outcomes, reducing costs, improving services and generating other benefits by engaging and involving SME taxpayers and 
Financial statements.
Small business -- Finance,.
Small business -- Taxation.
Political Science
Law, Politics & Government
Public Finance