5th Northumbria International Conference on Performance Measurement in Libraries and Information Services : library measures to fill the void : assessing the outcomes /
Northumbria International Conference on Performance Measurement in Libraries and Information Services(5th :2003 :Durham, England)
Parker, Sandra,1944-
University of Northumbria at Newcastle.Information Management Research Institute.
International Federation of Library Associations and Institutions.Section on Statistics.
[Bradford, England] : Emerald Pub. Group,
c2004.
Cover title.
"An IFLA satellite pre-conference sponsored by the IFLA Section on Statistics, 28-31 July 2003, at Collingwood College, Durham, UK."
At head of title: Northumbria University, Information Management Research Institute.
Includes bibliographical references.
Libraries
Information services
Library administration
Organizational effectiveness
Performance standards