Effective leadership and management in nursing /
Sullivan, Eleanor J.,1938-
Boston, Mass. ; London : Pearson,
c2013.
Includes bibliographical references and index.
Part 1 Understanding nursing management and organizations -- Introducing nursing management -- Designing organizations -- Delivering nursing care -- Leading, managing, following -- Initiating and managing change -- Managing and improving quality -- Understanding power and politics -- Part 2 Learning key skills in nursing management -- Thinking critically, making decisions, solving problems -- Communicating effectively -- Delegating successfully -- Building and managing teams -- Handling conflict -- Managing time -- Part 3 Managing resources -- Budgeting and managing fiscal resources -- Recruiting and selecting staff -- Staffing and scheduling -- Motivating and developing staff -- Evaluating staff performance -- Coaching, disciplining, and terminating staff -- Managing absennteeism, reducing turnover, retaining staff -- Dealing with disruptive staff problems -- Preparing for emergencies -- Preventing workplace violence -- Handling collective bargaining issues -- Part 4 Taking care of yourself -- Managing stress -- Advancing your career.
Nursing services
Leadership.