Transforming the Patient Experience [electronic resource] : A New Paradigm for Hospital and Physician Leadership /
Choctaw, William T.author.
This book provides an organizational model of the common ground needed to improve patient care and adapt to today's healthcare environment.  The relationship between a hospital CEO and a general surgeon and how they aligned, motivated and partnered with physicians to change the culture of a hospital and implement patient oriented systems is the essential element of this text.  Sustainable transformation processes will also be presented for the various roles and contributions of the healthcare team.  Written from a team perspective, Transforming the Patient Experience is a practical guide for healthcare team members and leaders to follow.          .
Description based upon print version of record.
Includes bibliographical references and index.
Change is Inevitable -- The Power of Common Ground -- Relentless Pursuit of Zero Harm -- The Patient Experience -- Physician Champions -- Hospital Champions -- Lean Six Sigma.
This book provides an organizational model of the common ground needed to improve patient care and adapt to today's healthcare environment.  The relationship between a hospital CEO and a general surgeon and how they aligned, motivated and partnered with physicians to change the culture of a hospital and implement patient oriented systems is the essential element of this text.  Sustainable transformation processes will also be presented for the various roles and contributions of the healthcare team.  Written from a team perspective, Transforming the Patient Experience is a practical guide for healthcare team members and leaders to follow.          .
Health services administration.
Medicine.
Outcome and Process Assessment, Health Care
Hospital Medicine
Hospitalists.
Leadership.
Patient Satisfaction.
Quality Control.
Health Administration.
Medicine/Public Health, general.