Subversive citizens : power, agency, and resistance in public services / [electronic resource]
Barnes, Marian,editor.
Prior, David,1948-editor.
Citizens' everyday conduct is shaped by governmental action, yet there is much evidence that both front-line public service staff and service users can sometimes act in ways that modify or disrupt intended policy outcomes. This book presents a highly original examination of how policy objectives can be 'subverted' through the actions of citizens.
Subversive citizens; Contents; List of figures and tables; Notes on contributors; 1. Examining the idea of 'subversion' in public services; 2. Policy, power and the potential for counter-agency; 3. Alliances, contention and oppositional consciousness: can public participation generate subversion?; 4. Subversive spheres: neighbourhoods, citizens and the 'new governance'; 5. Narrating subversion, assembling citizenship; 6. Subversive subjects and conditional, earned and denied citizenship; 7. Family intervention projects: sites of subversion and resilience
8. Family decision making: new spaces for participation and resistance9. Subversive attachments: gendered, raced and professional realignments in the 'new' NHS; 10. Managerialism subverted? Exploring the activity of youth justice practitioners; 11. Awkward customers? Policing in a consumer age; 12. 'Subversion' and the analysis of public policy; References; Index
Includes bibliographical references and index.
Title from publisher's bibliographic system (viewed on 22 Jul 2022).
Citizens' everyday conduct is shaped by governmental action, yet there is much evidence that both front-line public service staff and service users can sometimes act in ways that modify or disrupt intended policy outcomes. This book presents a highly original examination of how policy objectives can be 'subverted' through the actions of citizens.
Human services
Human services personnel
Social problems