The consumerist manifesto handbook : the guerilla's guide to making corporations pay for faulty goods, substandard services, and broken promises /
Selden, Charles J.
New York : Sterling,
c2011.
Discusses the practices of corporation that result in poor quality goods and services for the public and provides strategies that consumers can use to recoup their losses and get compensation.
Includes bibliographical references (p. 214-217) and index.
Discusses the practices of corporation that result in poor quality goods and services for the public and provides strategies that consumers can use to recoup their losses and get compensation.
Consumer protection.
Consumers
Customer relations.